New Bedford Harbor Hotel

We spent a single night here during our visit to the Cape. It wasn’t quite what I expected but overall we were pleased with our stay. The sign is only on one sign of the building even though it sits on a corner so it took us a minute to decide we were in the right place. It was on a Friday late afternoon so we luckily found a street metered spot up close and were able to leave it there since they don’t check meters on weekends. Otherwise there is a lot about a block and a half away. The lobby is small and attached to the bar and restaurant. We were checked in relatively quickly and found the room to be a nice size and well appointed. The only thing a little off was the fact that the toiletries provided were a mix of different brands almost as if they had been collecting from other hotels and utilizing their personal collection. The bed was comfortable and the TV was a newer model. The sound from the street is a bit noisy during the day as the windows aren’t very insulating but it was quiet at night. The continental breakfast was Frosted Flakes, bagels, croissants, English muffins, boiled eggs, yogurt or jimmy dean breakfast sandwiches that you heat yourself. There was also coffee and various juices. Not the best selection but adequate for our needs. We had dinner downstairs the night before and it was pretty good as well. Overall we had a nice stay and would return if we are ever in New Bedford again.

We absolutely loved this hotel! Our room was on the 4th floor with windows on both walls letting in tons of natural light. Tall ceilings made the room feel enormous. We both agreed this was the most comfortable hotel bed we’ve ever slept on. Great bar downstairs and a good breakfast spread. Walked to dinner and drinks and price was fair. We will definitely be back!

Room was decent. Floors had a few little things on it but wasn’t bad. Bathroom was clean except for the mirror was cloudy. Which shows there was no attention to detail cleaning. Had no toilet paper on roll and anywhere else. Service was decent but not over welcoming. Free parking was nice but it’s a couple blocks away from Hotel. Not sure if they mentioned that, could be an issue when cold or hard time walking. Overall not a bad experience and I would probably go again. As long as you don’t have high expectations you should be good to go.

I've stayed overnight here a few times. The rooms are very nice, but nothing THAT SPECIAL! Also, I am a local (I'm from the next town over, but reside in New Bedford - right across the street from this hotel.) You'd think this lovely hotel would offer some sort of discount for NB LOCALS, but apparently, they don't! If they want better business, they should offer rewards or some sort of incentive, or it's just going to end up like MOST of the businesses in downtown NB - CLOSED FOR GOOD. I'll update my review based on my next visit here (in two weeks!) NOPE! Nothing has changed here. Wow! Sad to see. I don't think their accounting books are in the green. I PRAY they start doing really well, because we need A LOT of businesses downtown so it can THRIVE!

This hotel was HORRIBLE. The rooms were not cleaned, ( there were hair and wine stains EVERYWHERE) the walls were PAPER THIN so I could hear everything including people from other rooms and toilets upstairs! The bar on the first floor said that it closed at 9 PM, but I could still hear the music on max volume at midnight. The only good things about this place are the location and the bathrooms.

I stayed at this hotel last week and had a wonderful experience! I had been staying at a miserable Airbnb in Rhode Island and desperately needed to leave that place. I contacted this hotel at 9 am, frantic and tired and they were kind and welcoming, even on the phone. They let us check in early and were so understanding of our plight. We were able to take advantage of the continental breakfast bar. They also provided a fridge of boiled eggs, yogurt, and juices; as well as a hot coffee and tea table which the guests could access all day long. I found all of the staff that I interacted with to be friendly and helpful. The room was quiet and clean. I would highly recommend this hotel to travelers who want to be walking distance to local attractions, as well as those on a quick business trip.

The king size bed occupied about 90% of the room. The bathroom was tiny although shower staff normal size. Depressing grey decor, updated about 50 years ago and hall carpet looked vintage but not in a good way. Thermostat did not work. Room so cold had to wear coat in bed. Breakfast was included ; coffee was good. Everything else looked tired. But good location as it was near Whale museum. However immediate neighborhood rather tacky.

WORST HOTEL EVER. WILL NEVER STAY HERE OR REFER THIS PLACE TO ANYONE!!!! Customer service at the front desk is SUPER RUDE and loves to act clueless. Our hotel was fully paid for a month in advance. They checked someone in into our room mid reservation WHILE our belonging were in there. We called to confirm and they said everything was okay that it was a confusion and that same night, they locked us out of the room and changed our cards without notifying us AND FOR NO REASON. THEY CHARGE credit cards over and over after checking out!!!!!!!!!!!!!!!!!!

Love to see all the complaints. Now my review. Having traveled around the world and not expecting much in New Bedford (I would be in Southeastern Massachusetts nearly every day 20 years ago...), I landed this hotel on Priceline and it certainly did not disappoint. From check-in to check-out, no lines, no waiting, and if you don't like the noise from a bustling downtown and from a bar downstairs, do your homework and investigate first. That said, I didn't take my own advice but it worked out so well. Top floor corner room. Sure, the layout could have been better but come on. It's progress, not perfection. Way to go, Harbor Hotel! I'll be there again next time. Keep up the good work for the Whaling City as it is finally coming into its own.

It's not as bad as the raft of one star reviews below this. The rooms are trying to be nice, with high ceilings and big windows, and *some* modern furnishings. I found the staff to be perfectly nice; maybe people have expectations of servile service but this is hardscrabble, salt of the earth, Casey Affleck movie New England. People are perfectly nice, just really not effusive. The town is a little sad, but nothing like some of the blighted post-apocalypse towns I've visited in my time. Location of the hotel is right in the middle of it all. Now the issues: * as others have noted the sound bleed is real. Traffic sounds as if you're on the street, upstairs and hallways creaking, loud noises, doors slamming shut (would that be so hard to fix?) * a bit of a sht show when it comes to management and getting rooms ready to check in... * the bathrooms are indeed tiny and uncomfortable * stuff breaks in the restaurant and then the whole thing shuts down So there it is. Buyer beware but really you could do much worse. The rates are reasonable all things considered, too.

Loud, cold, bad neighborhood, small room with amazingly small bathroom. Beautiful restaurant and bar, but only open Thursday through Sunday. Bad parking 2 blocks away. Less than clean bed, little black specs of stuff throughout. Phoned a friend for guidance. Not sure what I missed but needless to say this place was disappointing.

Do not stay here, the hotel staff is rude and uneducated. They hung up the phone twice on me calling from my room. The hotel did not clean the rooms and had no towels. It was 105 out and we were out all day to come back to the hotel with no towels and not be able to shower had to go to a 24 hour Walgreens and buy them ourself at midnight. Hotel is also dirty in general absolutely avoid!

I know there are some bad reviews of this hotel but this was not my experience. The person who checked us in was quite lovely and gave us great advice as of where to go to get food and a drink. We ended up having a drink in the bar before heading to a work Christmas party. The bartender was delightful and made a very good cocktail. The room was clean and the bed was comfortable. The hotel was renovated about four years ago and it gave the old building a nice freshen up. I would definitely come and stay again.

I was exploring the RI and southeastern MA shoreline over Memorial Day weekend. Booking through HotelTonight app each day. Other two night's stays were great. I checked in 4-hours early at New Bedford Harbor hotel and wasn't told anything. Then early in the evening, a nightclub broke out in the space right below me. No floor insulation or sound-proofing obviously. In the lobby next to space sound was reasonable, but in my room right above space it sounded like I was right in the room with max volume 80s club music pounding continuously well past their own "quiet-time" of 10:00 pm. I couldn't hear Celtics game on TV in my room had to go out to watch most of game, and music played well past 11:00 pm and their own set "quiet-time" is at 10:00 pm. It was an un-rentable room and they knew event was happening and knew it was a loud DJ with 80s club music and they allowed it to go past their quiet time. The group that booked the space below booked hotel rooms but weren't made to book the rooms they knew they were going to turn into a nightclub and fully affect my room making it un-rentable. I asked for a manager when it first started and I was told they were "out clubbing" and I could talk to them the next day. I offered solutions of switching rooms as it started very early in evening well before Celtics game with the pounding music and I was totally denied. I want all of my money back, hotel should refund though HotelTonight asap. Already requested at front desk.

After The bomb-cyclone literally flooded our hotel in Plymouth, MA, this was the closest hotel we could find with power & availability. The hotel was great, a nice clean room and a comfortable bed was just what we needed. Parking was down the street & around the corner, but street parking was free from 9pm to 9 am. To our surprise, they had a small buffet breakfast, just the essentials, but it was perfect. The staff were all very friendly.

Can't say what the stay was like because we were booted from our reservation the day before we were supposed to check in. In FEBRUARY we reserved a room in a block of rooms for a wedding we are going to literally tomorrow. And we reserved through Expedia, which apparently gives the hotel the right to overbook and then give away our room--that we already paid for-- to accommodate people who are last minute booking their hotel rooms this weekend. We tried calling the hotel, they said they would find a manager and call back, when they did an hour later, "every manager" went home for the day. So only book at the New Bedford Harbor Hotel if you want to be screwed over the night before your stay.

First and foremost - I am always willing to give people the benefit of the doubt. I have worked in hospitality all of my life and believe in treating people with respect, empathy and fairness. That said, my husband and I were working with this hotel to secure a room block for our upcoming reception. We spoke multiple times with the events manager. We received inconsistent and conflicting information. After multiple weeks of delayed and inconsistent communication, the manager finally verbally confirmed with me that she had secured our room block and would be sending over the contract via email shortly. That never happened and when I followed up again, she told me she was at "negative rooms" and said she would look into the issue and contact me again. I looped back a week later and left three messages for her and eventually asked to speak to the General Manager. All of my calls were not returned. Finally I was able to speak with her and she said "we have no rooms available" with no apology, no accountability and no professionalism. She stated that they are currently "without a General Manager". All things said, we completely would've understood if someone had simply said "I'm so sorry, I thought we had a room block for you but we do not. I apologize". Instead they deflected any type of ownership and offered not even a simple apology. Truly disappointing and sadly reflects that good, valued customer service is lacking with this hotel and ownership. I hope they are able to either staff it appropriately or train their staff to do their job to a standard level.

Don't waste your money. It's a business building that was converted into a hotel. There's no sound proofing. I could hear everything the guests were talking about in the other rooms, as well as the staff's personal conversations as they lingered in the halls. It's an issue if you'd actually like to sleep. Staff is very courteous when you run into them. You don't see them for maid service, because in my three day stay there wasn't any. Room are small and the entry doors SLAM shut on their own. Managing staff lacks people skills. Boy does she ever. Overnight parking is not convenient. Also, you can see in the photos taken from my room, what you get when you pay the extra $ for the so called, "Harbor View." That was insulting. Room is clean, but a bit worn. The hotel is near lots of local restaurants you can walk to. I was there June 2023. It's silly to pay the prices they were asking for at that time.

Room was dusty and had stains on the sheets and curtains. Bathroom sink didn't drain properly and we found toenail clippings in the sheets.

This hotel is run by amateurs for midgets. We had a horrible experience in this hotel. The staff knew nothing about the hotel and how it functioned. It took us 15 minutes to check in for three nights. The room was so small that two people could not pass in the room. The bathroom was tiny and not well appointed. The "free" breakfast was cellophane wrapped food. Coffee was OK from a huge pot that wasn't always full! Rooms were only cleaned on Monday, Wednesday and Friday so we had to use the same towels and never had the bed made on a daily basis. The shower had chipped tiles and had poor controls. Air conditioning was very difficult to control and when we arrived in the room the temperature was set at 68 degrees! FREEZING even for summer. The bar was only opened Friday, Saturday and Sunday and the lobby was very dark. Parking was a 5 minute walk away without any security. Parking in front of the hotel was controlled by parking meters and nazi metermaids. I would not recomend this hotel.

I love the atmosphere in there. It is a really nice place to sit. They have a some good whiskies, etc. I just wish that they would step up their game with the food. The food is uninspired and low quality. If they had decent food, the place would be packed all the time. I want to love it. The aesthetic is really great. They just need good food. It would totally be worth investing in some educational courses for the kitchen (no pun intended). Everyone is so nice; I don't want to see anyone lose a job, but, as it stands, I don't want to eat the food. I will say that I think they do a decent steak, if that is your thing. But otherwise...

A woman was checking out due to excessive noise as we were boarding the elevator. I should have taken heed. I was immediately transported back to my youth hostel days upon entering the hotel room. The hotel room was tiny, dirty and smelly. I refused to put my shoulder bags on the floor. We were tired and weary so we showered with the expectation of "making it through the night". I bathed my kids, got in the bed and felt choked by the musty smell. One hour after checking in, we grabbed our bags and left. I lost over $300 but the money was well spent because I know to never stay here again. We checked into another hotel.

What a great discovery! We stumbled upon this place while driving through downtown and decided to go into the lobby bar. Before we knew it, we had booked a room for New Year's Eve. A scrumptious dinner was had but the great surprise was our room. It was huge! vintage light wood polished floors, loft style ceilings, windows everywhere and a sparkling clean bathroom topped off the venue. The Samsung TVs were a great bonus. Oh and the room comes with a full breakfast! This was a quick overnight for us as we live 30 minutes away. We will be back! The food and beverage manager took special care of us. The staff really seems to care and take ownership of this place. Will recommend highly to others!

Great new hotel in the heart of downtown New Bedford. It was very very clean, with hard wood floors in the rooms, comfy bed and great bathroom and shower. The rooms are simple and streamlined with modern touches. The front desk was pleasant with every interaction and the feeling of covid consciousness was eminent throughout the hotel. The lobby restaurant was closed due to covid but the aesthetic looked cool. We will definitely stay here again.

Valet parking - so convenient and the attendant was super helpful. The place looks spectacular! We are local so went in for a snack and a glass of wine, not as an overnight guest. I had the crab cake appetizer - very good! Loved the atmosphere, especially nice with holiday lights aglow. 3 TVs at the bar with 3 different sports events. I'm not a fan of TVs and they don't go with the elegant feel of the place, next time I'll sit near the window, with the TVs behind me. We will go back for a full dinner soon. The waitress seemed bored and/or just couldn't be bothered. She didn't even say hello and muttered the least amount of words possible as she took our order. No conversation. No smile. She seemed put out. Please find a waitress who is as enthusiastic as we are about New Bedford's great new place.

We, the South Coast LGBTQ Network, had an event May 31st celebrating the 50th Anniversary of the Stonewall Riots. We had several meetings with Teddy and Alan prior to the event. The staff went out of their way for us. The food and appetizers were awesome. They even had free swag for us from Absolute. They went above and beyond giving us the conference room as well which we utilized for an LGBTQ Artist Gallery. They also hired a DJ/sound person at their cost for our event. We're having an LGBTQ Tea Dance monthly at the hotel. So looking forward to our continued work with Teddy and Alan. Shout out to the front desk, kitchen staff and bartenders. Thank you for going above and beyond.

The bar in the New Bedford hotel is a hidden jem. Kristin is an amazing bartender serving up twists on your favorite classics!Try the J Rose old fashioned, it was delicious!

It's 10pm on a Friday night and I have a 6am flight. The hotel is hosting a dance party in their lobby slash bar area. The music is so loud and thumping I can't fall asleep. I called down to the front desk and asked the lady if she could turn it down, she said she couldn't. I then asked if there was a manager on duty I could speak to, she said the manager was too busy bar tending to come to the phone. If you're looking for a peaceful nights sleep this is not the hotel for you.

Today, Christmas Day, my friend and I are staying at the hotel. We wanted to have Christmas dinner with a friend in New Bedford but all the restaurants were closed except the one in the hotel. We were pleasantly surprised by such a caring and friendly staff that served an amazingly delicious meal. We ordered the French onion soup, that was to die for, crab cakes and stuffed mushrooms that were yummy. Also, the scallops which were perfection along with the stuffed chicken. When were done with appetizers and entrees we could not decide if we wanted dessert. Lucky us we went with the apple crisp which was heavenly. Buttery, crispy crust was fantastic topped off with ice cream and whipped cream. The price point for such a good meal was very reasonable. Alan, the Head Chef is personable and passionate about food. Ok, enough about the restaurant. The hotel offers a very welcoming environment upon entering with various couches in the lobby. Feels like entering someone's living room. Our room is clean, beds and pillows are very comfy. Overall friendly, pleasant staff, who are very welcoming and a restaurant with delicious food.

The entire staff was welcoming and helpful, front desk, bartender bellhops and the night manager! Great location, modern furnishings, comfortable bed. Our King Room was a bit small as well as the bathroom but nonetheless livable. I would like to add a comfy chair and a lamp would be nice so one can sit and read the newspaper or a book. Enjoyed our dinner while sitting at the bar, nice food and wine selection with attentive service. If you stay at the hotel Rosa's hot breakfast is outstanding! ( It comes with your room).

We chose the hotel because it was close to The Vault at Greasy Luck concert venue and we were blown away. The staff was knowledgeable and accommodating - everyone from the front desk people to the housekeeping and restaurant staff. The king bed room was small but the high ceilings kept it from feeling too close. Big shower, comfortable bed and great views of the harbor and town. The room had what I think were the original factory wood floors, which added to the charm. The hotel's interiors are terrific - old factory/industrial with modern, clean lines and colors. Our stay included a very good breakfast - pastries, pancakes, bacon, eggs and potatoes plus some excellent coffee. The only drawback is the elevator is slow, but the stairs are an easy climb up or down if you're in a hurry or want a bit of exercise. The hotel has valet parking or you can park for free in their lot about 2 blocks away. It is about two blocks from The Vault and within an easy walk of the New Bedford Whaling Museum (fascinating), a lot of good restaurants and the harbor. There's even a book store almost across the street.

What an amazing, down to earth, stylish place to stay, the feel of a B&B in a downtown atmosphere. Every aspect of this hotel was impressive. Will stay again and again while in New Bedford or nearby. Staff was amazing, and you are served a real breakfast in the am. Price very competitive to the major chains, includes a full bar and restaurant as well. Very new, very sleek.

Pretty neat hotel. Definitely stay again. Clean room, nice bar and friendly people. Down side was that parking was about 1/2 a mile away and the valet parking have wierd hours so i had to walk to the lot when i left.

Went in with a party of 7 for a 6:30 reservation. Place wasn't really busy but yet we waited 10-15 minutes until someone came over to help us. The lobster bisque would've been great if it was warmer. Stuffed haddock and sautéd veggies were great...Portuguese rice was just blah! My husband ordered steak which came more well done than medium. His steak cutting shook our table since it was uneven (hostess knew and said she'd be back to fix it..didn't happen). I'd revisit for the sangria but probably not the food.

Normally, a stay at a hotel that's 3 miles away from my house would be really silly to me. My boyfriend brought me here for dinner on my birthday and surprised me with a stay in one of the rooms and the entire staff was incredibly helpful and supportive with his plan. The food in the restaurant downstairs was amazing and the room was very clean and cozy. The ONLY negative was the shower. The knob on the shower seemed to not be working, and when you set it to a temperature, the knob would move and make it hotter (not a complaint, just seemed unusual!) I can't say I will be coming to stay here again, because it is walking distance from my house, but I WILL be recommending out of town visitors to stay here- and definitely to try the chicken Marsala too

This review is for the hotel and the restaurant. The hotel is definitely the most stylish place in the area and the price was certainly right. And the location can not be beat in terms of seeing the sights. However, there were little things about our stay that lowered our overall experience here; the windows in our room didn't close or seal properly and there was an annoying howl from the wind all night. It really did not make for a restful nights sleep. Our room was on an upper floor and the water pressure suuuuuucked. We also lost all hot water mid-shower which was really unpleasant. The night stand table lamps omit the harshest brightest LED light possible, they do not set mood if you know what I mean, therefore we kept them off the entire time. The king sized bed was very comfortable but very firm pillows. As for the restaurant, we had drinks/dinner and complimentary breakfast the next day. My bowl of chowder was quite good, but his Mac n cheese came out cold and watery. The ambiance of the restaurant is trendy and there was a nice mixed crowd for a weekend. As for complimentary breakfast it was definitely a step up from your regular hotel offerings and was being well maintained by the friendly staff. Would I stay here again? Yes. Its location more than makes up for the little annoyances.....

My husband and I stayed last night at the New Bedford Harbor Hotel and we're more than pleased. The location is fantastic! Right in Downtown New Bedford where the history of the whaling town is so rich. Downtown has changed a lot over the years and there are so many nice restaurants within walking distance. If you don't want to leave, there's a beautiful dining room and bustling bar right in the lobby of the hotel. Next time, we'll definitely be trying the hotel restaurant. Our room was gorgeous with exposed brick and wood, really showing the history of the building. Loved the aged elements paired with the modern white, grays and blues throughout the whole hotel. Bed was extremely comfortable and made for a great night of sleep. Everything was spotlessly clean and comfortable. Although we didn't need to have much interaction with the staff, everyone we came in contact with was more than pleasant. We were always greeted when we walked in the lobby. Even the elevator hallway door was opened and held for us each time we entered. Little things like that go unnoticed by many but really amp up the hospitality here. We can't say enough good things about our stay and we can't wait to visit again for another one. Highly recommended.