New East View Hotel

Dated hotel.. Dusty room.. I got a cold from the dusty mosquito net. Breakfast was slow, and I didn't get the full breakfast items. There is a noisy bar nearby, that went on till late. No wifi. I wouldn't recommend this place to anyone.

Located within the Kisumu town.No need placing an advance reservation as the door is open 24 hours.With night club opposite,sleep quality is disturbed .Clean room,hot shower ,friendly staff. Breakfast served beginning 7 :00am and no provisions of special arrangements for guests who would wish to have their breakfast before the stripulated time.

Ample parking space and spacious conference rooms and facilities. Ambient and tranquility is the language of this environment. This serene environment is good for personal reflection and ideal for retreat-like exercises and group team building. Good meals and spacious, net n clean rooms. Professional staff, very friendly and up to date.

The hotel is located in safe and quiet location for Kisumu standards. There's WiFi, but it was down thew entire time during our stay. The rooms are very clean, and I particularly liked the mesh on the windows that kept our mosquitoes. The breakfast was pretty good.

Particularly helpful to be able to bring guests back here for safe parking, a reasonably priced local menu and space to talk while staying in a sufficiently spacious room. Only 4 hanging hooks, and the smells are not always so delightful.

The rooms are quite basic and the restaurant is not worth mentioning, but there's internet, a safe location, good rates and very friendly, helpful staff. They even arranged for someone to walk me to the right matatu stand. Added bonus that you get to meet lots of government/NGO/agency workers who stay there when in town and are interesting to chat to!

I had booked a double room for 4 nights from 7th October 2021 for myself, wife & baby. I paid a 50% cash deposit. On the 3rd day l returned after my business in the day. To my surprise the receptionist informed me that he booked a different guest in the same room (No. 108), this despite details in the booking card and my personal belongings that I left in the room. This same receptionist denied us a Wifi password a week earlier when we were guests there (Room no. 308) claiming that at the time the wifi equipment was not working. We also later on learnt that we were overcharged!

So so, having got late to town, it is an ok place to lay by enroute to onward destination. The hotel may improve their services by at least supplying water bottles in the rooms. Improve on the lighting and general services. Otherwise it's an ok place the staff is friendly and cordial.