New England Dog Biscuit Company

Lovely shop. I stopped in to get some cookies for my dogs! I also left with a couple cat toys

Every time we travel to Salem, picking up treats from here for our pup is a must - this Jersey girl is a big fan! ⛄️ 🎁

It's a cute shop, and they have a very good selection of natural and grain-free pet products. However, the young woman behind the counter was insufferable. I don't know if she'd had a bad day, or simply didn't like something about me, but she was rude, impatient, and had no problem letting me know that she didn't appreciate me interrupting what she was doing (prepping dog treats for baking). I've worked retail, and I know how annoying customers can be, so I wasn't in her face with a hundred questions, yet, she acted as though my presence in the store just irked her soul. It's unfortunate, because I wanted to purchase more items, but her rudeness was endlessly off-putting. I went there to buy dog treats for the office dog, but also wanted to get a few things for my cat and dog at home. I didn't bother with getting anything extra, because why would I blow my hard-earned money in a store that clearly didn't appreciate my visit? I ended up buying the one bag of dog treats, even after she snidely told me that they were located at the front of the store. I'd mistakenly thought the ones in the case were refrigerated, and asked for them. She rudely told me that I could get them on my own, and honestly, I thought about walking out without getting anything. However, these were a gift for the office dog, so I sucked it up and bought a bag. It was my first time in this shop, as it was my first visit to Salem, and while I very much enjoyed my trip, I will not return to New England Dog Biscuit.

We got treats from NEDBC while we were in Salem early fall. Brought home some treats for our two girls and they loved them! We had to order more! Love that they are home-made and with natural ingredients!

Nice pet store in the heart of Salem. My dog loves their store made dog biscuits, especially the peanut butter/banana biscuits and the blueberry biscuits. Also well stocked with thoughtful treats and accessories for your pet. Good and friendly service too.

The staff were very friendly and kind. We left with samples of all their dog treat flavors for our pup back home.

- nice selection for cats and dogs. - staff were nice and friendly. - place was clean and organized. - prices are normal for the area. - have a cat that hangs around inside that I made buddies with. - overall a nice place to check out.

we visited salem from ohio this week & we absolutely plan to order online through them forever! not only are the owners so genuine & nice but they also care about the quality of their products. go here & see their sweet cat revere as well! you won’t regret it 🖤

On our recent stop in New England we were walking around Salem and noticed that there was a dog biscuit company and decided to bring something home to our pup - she could not come on this trip with us. We were warmly greeted by a kitty upon our arrival. He didn't even try to run out of the store! Their case in the back of the store had several different options of biscuits to bring home in cute shapes! We opted for the lobster biscuit (we were in New England after all!). The only reason I knocked off a star is because the biscuit was a little bit hard for her to chew and the red dye in the icing got ALL over her beard and on the rug. I would still say this is a great little shop to patronize!

This place is amazing. From the moment you step through their door, you are warmly welcomed. Our little dog was treated like a VIP and offered loads of love, compliments, and tasty treats. Be aware, a very cute cat named Cooper roams and "supervises" the store (just in case you're visiting with your pet). This store is full of cute toys for both cats and dogs. They also have a good variety of name brand treats along with the classic staple items. They have an in-house bakery for their biscuits and cute decorated cookies in the bakery display case. You can also shop their biscuits and other dog and cat treats/products on their website too! Our little dog became obsessed with their blueberry biscuits, and we ended up purchasing a cute decorated cookie from the bakery case, too. Emma provided us with exceptional customer service that truly made our and our little dog's day. You are truly amazing, and we look forward to visiting you again when in New England. Thank you for such amazing service and quality dog treats!

Cute local store with a friendly vibe for an owner and their pet. The cute flag and catchy name drew me in to visit. As soon as I stepped in the door it felt so homey. Their were a lot os things to look at! Toys, treats for all types of pets. I loved their bakery onsite. Cute,cute,cute!

Great place!! Loved Cooper too. I purchased 4 premium catnip toys & they are packed with fragrant catnip. My cats go bananas over them.

New England Dog Biscuit Company is located in a courtyard, across from Salem Historical Tours. My husband and I happened to be walking near this area with our little girl dog when I saw cute dog clothing and costumes in the window. When we walked in, we were greeted by a friendly employee behind the counter and also happened to see this employee's cute and friendly dog as well (I think the dog's name is Roxy but cannot recall at this moment). When we came in the afternoon, 1 week before Halloween, dog costumes were on sale at 50% off. Because I had already packed my dog's costume for this trip out to New England (yep my dog has her own luggage), I didn't buy any, although I did see some cute ones. I ended up deciding to purchase some cute cookies that are handmade here. Witch Halloween Cookie Bag, $6.99 prior to tax- Because we were planning on having a dog play date with 2 other friends the following week (on Halloween actually), I decided to pick up 2 bags of these. Each bag has a cookie shaped and decorated as a black cat head and a witch. The cookies are peanut butter and the frosting/ icing used is a dog formulated yogurt. Salem broom cookie, $3.99 prior to tax- For my little girl, I decided to get her this cute little broom. This was a peanut butter and banana cookie with the same type of yogurt used to decorate. My little girl enjoyed this cake a few days after it was purchased and on multiple sittings (best not to over feed your pet, especially with treats). -------------------- (Total= $19.08 after tax) The employee who rang us up was so friendly and offered and encouraged letting our little girl to try any of the treats at the register (all of which is free and what I call the treat bar). I can tell my little girl was very happy with this visit and snack adventure. This cute dog story reminds me of The Dog Bakery I frequent back at home in Pasadena, Ca. Just like that bakery, New England Dog Biscuit Company also sells little birthday cakes and can also take orders by requests if you are looking for something special for your pet. If I lived in this area, my little girl and I would be a regular.

Great place to get your little family member a gift on your trip to Salem. There were many things to choose from and I decided to bring my dachshund home a Halloweeny biscuit. Somehow before I could even take it out of the wrapper she knew it was a delicious treat. She was so eager to get to it that she decided she was going to take it right out of my hand-- wrapper and all! I must've been taking too long. I told her to be patient and that I'd take it out of the wrapper for her so she could enjoy it without ingesting the wrapper to get to it. I can honestly say I've never seen her so eager for a dog biscuit! The store has a nice set up with many options and staff are super friendly. My only regret is not getting her more biscuits to enjoy, so make sure you don't make my mistake and get multiple. Can't wait to return for more goodies!

I'm obsessed with this cute little doggie bakery. While you're shopping around Salem, don't forget about your four-legged bestie. New England Dog Biscuit Company has so many cute things for your fur baby. Whether you need more toys, chews, bowls, or food...well, they have it all! The star of the show here is their treats. How can you come to Massachusetts and NOT get a Boston creme pie or cannoli? No worries because while you're munching on yours, good ole Fido can munch on theirs! Note: You'll have to find yours elsewhere since they don't have human food here. If you're not in the area or like this place enough to want souvenirs or gifts for others, you can order online! Shipping is pretty steep depending on what area, but hey, this is definitely pretty unique. Per New England norm, parking sucks. Hopefully you're walking around the area and can just stop by on your walk. If not, pray you find street parking along the narrow roads. There are a few parking lots around, but there's also many scary no parking signs. I don't know the parking rules. Hopefully you do. Overall, definitely recommend! My doggie was very happy with his treats and new chew toy.

Awesome local pet shop! My kitties loved the little catnip satchels and my pups gobbled up the Salem broomstick cookie. They have allergy friendly treats in stock and the staff was SO friendly and helpful!

Took our little corgi over to New England Dog Biscuit Co today, and walked away with lots of good options! She's picky about treats but absolutely loves the Parmesan and cheddar dog treats.

My little furry buddy absolutely loves the treats he got from here. Everyone was friendly, and my pup got lots of pats which he loved! This place is amazing and I want to bring my furry buddy everytime I'm back in town.

I would occasionally go here, for their home made dog biscuits, which are very good - but then I bought a tug toy as a Christmas present for my sister's dog. I was told by the store owner that the toy I was buying, would stand up to an aggressive chewer (which he is!) Anyway, Finn destroyed the toy in less than two hours of play - I brought it back a few days after Christmas, and asked for some kind of exchange or refund. I was offered a $5.00 store credit- this toy cost me $36.00!!! I told her to keep the five dollars. Very shabby treatment from this place, I think!

Love this place (and my dog does too)! There's a new owner and her and her lovely daughter were there one day making biscuits and they were so kind to my dog and I. She even had a cat there which cracked me up, as my dog wanted to play with her so much and the cat definitely liked to lead him on. The dog treats are delicious (at least my dog tells me so) and they always have little free treats for any visitors). They carry high quality products for both cats and dogs and I love stopping by here anytime I'm in downtown Salem. Supporting local small businesses is important to me and this one is worth supporting!

These folks are serious animal friends. Stop by for the best food, treats, and toys for your pet. It's a little-known fact that while they primarily stock stuff for pups, they have a Kitty Korner staffed by their new shop kitty, Paw Revere (named after their official pup mascot)!

Wow! This store was so warm, friendly and awesome. They have great products and a lot of the biscuits are actually baked in-house. They have the sweetest, friendliest rescue cat named Revere. We purchased a catnip toy, some new food and some treats that were baked in Georgetown, MA here and my cat really liked the toy and treats. (We haven't tried the new food on him yet.) The owner was genuinely friendly and obviously puts a lot of love and great vibes into her shop. Definitely check this place out if you have pets!

Stumbled upon this cute little shop while exploring Salem. The adorable outfits in the window immediately drew me in. My perfect timing lead me into a sale! Halloween costumes were 50% off and everything else was 15% off. They has various sweaters, boston sports team jerseys and cheerleader outfits! My favorite part was the homemade dog treats! Literally saw the owner baking various treats while we were there! Fresh all good stuff for your four legged friend!

Excellent selection of dog treats and very nice and pleasant staff. Will definitely go back and have now found the perfect place for my little guys birthday treats!

I bought an Eiffel Tower dog biscuit for my dog here and he liked it. Support local/small businesses