J. Elizabeth L.
Google
It's a cute shop, and they have a very good selection of natural and grain-free pet products. However, the young woman behind the counter was insufferable. I don't know if she'd had a bad day, or simply didn't like something about me, but she was rude, impatient, and had no problem letting me know that she didn't appreciate me interrupting what she was doing (prepping dog treats for baking).
I've worked retail, and I know how annoying customers can be, so I wasn't in her face with a hundred questions, yet, she acted as though my presence in the store just irked her soul. It's unfortunate, because I wanted to purchase more items, but her rudeness was endlessly off-putting. I went there to buy dog treats for the office dog, but also wanted to get a few things for my cat and dog at home. I didn't bother with getting anything extra, because why would I blow my hard-earned money in a store that clearly didn't appreciate my visit?
I ended up buying the one bag of dog treats, even after she snidely told me that they were located at the front of the store. I'd mistakenly thought the ones in the case were refrigerated, and asked for them. She rudely told me that I could get them on my own, and honestly, I thought about walking out without getting anything. However, these were a gift for the office dog, so I sucked it up and bought a bag. It was my first time in this shop, as it was my first visit to Salem, and while I very much enjoyed my trip, I will not return to New England Dog Biscuit.
