New Imperial Hotel Jerusalem

The history was so amazing. The location is perfect for exploration the Old Jerusalem. Christmas was magical in & around the hotel. The staff were so nice & accommodating. The breakfast was wonderful too. Highly recommend. Be ready to climb some stairs. But make sure you spend some time on the rooftop with day & night.

The hotel is family-run. The family and staff are incredibly friendly, extremely helpful, and happy to share information about the hotel's fascinating and interesting history, as well as about Jerusalem. It's perfectly located for exploring Jerusalem on foot and reaching all the major sights within walking distance. The breakfast is absolutely delicious and leaves nothing to be desired. The rooms are lovely, with air conditioning and a refrigerator. The rooftop view is amazing. Everything was perfect. If we come back to Jerusalem, we will definitely stay at the New Imperial Hotel again. Thank you for an unforgettable stay in Jerusalem.

What a FANTASTIC hotel! History and art of Israel on every inch of this special home away from home. |Ya'll the breakfast was amazing too! SO FRESH you'll think the veggies came from the garden on the roof (yes, there's a roof top garden with tables, chairs and a wonderful view of David's Citadel light show at night) Don't miss out on their amazing hospitality. |Thank you to everyone at the Imperial Hotel for making our trip extra special. See you next time! |Don't forget to check out the lovely restaurants next door, Samara and Versavee. Blessings! ||PS they even have toy cars for entertaining the kids!

We really liked the hotel. The view is beautiful, and the staff are friendly, attentive, and truly focused on customer service. Thank you to the whole team for a lovely stay.

We arrived at The New Imperial Hotel in Jerusalem with low expectations. Four couples of friends traveled to a concert at Sultan Auditorium and decided to choose a hotel nearby and the experience turned out to be far beyond what we expected. The hotel is simple but the experience is powerful and unique. It is housed in an old family-run building that beyond its distinctive architecture is full of history and life. The moment you enter you immediately feel the family heritage and the generations that have cared for it. The ceilings are high, the floors are spacious and each level has a different character. Every detail tells a story. The staff is literally the family running the hotel dressed casually warm and welcoming making us feel as if we had arrived at a relative’s home. Coffee and tea are available 24 hours a day and the rooftop offers a stunning view where you can sit relax and enjoy a cold drink while overlooking the city below. Breakfast is an experience in itself. The managers and staff went out of their way preparing and bringing us items that were not even on the menu cutting and arranging everything personally. It made us feel valued and cared for as if we were guests in their own home. The rooms although old and authentic are clean and well maintained and the corridors are spotless. Every small detail from the cleanliness to the staff’s smiles makes the stay special. The hotel offers a blend of authenticity warmth and genuine care making it more than just a place to stay. It is a place to connect relax and truly feel at home in the heart of Jerusalem.

A wonderful old hotel perfectly located at the Old City, just steps to Mamilla Mall, and across from the Tower of David. A large rooftop terrace to view Jerusalem that is lovely with tables and chairs and umbrellas …comfy beds and rooms cleaned every day; a breakfast with many tempting dishes, coffee, cereals, eggs made to order if you like; but mostly, the family that runs this hotel is very hospitable, anxious and happy to help in any way, and make you feel at home. Everyone is most kind and welcoming! All in all, a very comfortable stay. There is even a hairdresser just outside of the entrance, and he is very good!

The New (built in the 1800s!) Imperial Hotel was absolutely the perfect place for us to stay. As far as location, it cannot be beat. Just inside the Jaffa gate (the main gate to the old city of Jerusalem), the hotel is within walking distance to everything we wanted to see in Jerusalem, including downtown (which is outside the old city walls). Restaurants are a stones throw away, and the Tower of David is just across the road, allowing us to hear the orchestral music each evening that accompanied the light shows on the walls of the tower. The 360 degree views from the amazing rooftop were breathtaking, allowing partial views of the light shows at the Tower of David AND UNHINDERED views of sunsets (and sunrises had we been up early enough), both of which change the colors of this largely stone city from cream to gold and every shade in between). Our room on the third floor (# 8) was 57 steps from entering the hotel to our doorstep, and faced a busy street, which to us felt like the pulse of this amazing city. So if you're concerned about noise or stairs, you might want a the room on a lower floor that is not facing the street. But for us, we thoroughly enjoyed the street noises--people singing, dancing, calling out to one other. and even horn honking which is an integral part of the city's communication style. The room was clean and the staff were very friendly. Amir, the owner/host went above and beyond to make us feel welcomed and was always checking to see if we needed anything. My wife arrived at the hotel with an upset stomach and Amir brought her fresh mint leaves in hot water (which is VERY soothing) and checked on her daily. The breakfast buffet was always excellent and one of our favorite times of the day--the atmosphere is so very pleasant, combined with good food and a variety of espresso drinks and hot teas. There is also an espresso machine in the main lobby available 24 hours a day. The only complaint is that even though there are "no smoking" signs everywhere in the hotel there was always a lingering smell of cigarette smoke in the hallways and occasionally in the breakfast room. We would return to THIS hotel regardless, and hope that the smoking issue will be fixed. We honestly felt like we were staying in a very elegant home, with extended family. ❤️ There are two elegantly appointed (with antiques) sitting rooms, exterior balconies with seating, and that lovely breakfast room with excellent music, a warm welcome, and home made food. Amir's sister is always making something new and delicious to add to the already bountiful fare, which included healthy and satisfying options. ❤️ We miss being there and talk of it often!

Love this hotel! The rooms are very clean and the staff is extremely kind and accommodating! Excellent breakfast is served with lots of variety!