Trip.com M.
Google
I recently stayed at your hotel and would like to share my experience.Positives:The location was excellent, making it easy to explore the area.Transportation was very convenient, with easy access to public transport and nearby amenities.The cleaning lady was outstanding. She went above and beyond by folding all our clothes, providing thoughtful touches like warm eye masks one night and a pillow spray on another. She also ensured we had plenty of bottled water and always greeted us with a smile. Her attentiveness truly made our stay more comfortable.The pillow options were great. I particularly appreciated the latex pillow, which offered excellent support and comfort.The coffee at breakfast was really good and a nice way to start the day.Areas for Improvement:The bed was quite squeaky and shaky, making noise with even the slightest movement. This affected the quality of our sleep. It would be great if the bed frames could be checked or upgraded.The breakfast was average. The bread was cold, and it would be helpful to have a small oven or toaster available for guests. Additionally, expanding the food options would make the breakfast more enjoyable.Overall, it was a pleasant stay and I appreciated the thoughtful service. With a few improvements, the experience could be even better. Thank you!