NIKE JEWEL

Freddy was very helpful. Despite us having many requests to try many shoes, he patiently acceded to our requests and provided recommendations on what's good. All the while serving us with a big smile and positive attitude. He didn't decline other customers requests or questions when they approached him while he was attending to us. Instead he politely excused himself to help them. Wonderful experience indeed. Well done Freddy 👏🏻👏🏻👏🏻👏🏻 Great service 🎉🎉🏅🏅

Sofie was so friendly and patient in providing advice on the items that I would like to purchase and tried her best in checking and getting me new pieces for all. She has good product knowledge. Excellent service. Freddy was very helpful and goes the extra mile in checking for the Nike sandal that was sold out at Nike jewel. He even checked the availability of the item at other outlets and reserved the item for me. Am really grateful for his service.

Went into the store to look for a new shoes for my LO (toddler) and we went up to Freddy Chong who help me with my enquires. We have check with him if there is any suitable shoes for my toddler with size 13.5cm and he guided me to the toddles/kids section as I am unsure of the size guiding he have help me check the size available and because of me not mowing my size I accidentally thought that it’s 1Y which is too big for my toddler and he guided me to the size guide and that’s when I realised my mistake and apologised to him and let him know that it’s was supposed to be size 7C or 8C. I asked if he could bring me these 2 size out so that I could compare which is the correct size for my LO he came out and suggested that which is the correct size to get. There was 2 design that was in my mind but after much discussion we decided to get the running shoes. It was really a smooth experience with Freddy and he can explain in details and thank you for helping me to check out what are the size available and guiding me to find the correct size for my LO 😉

I recently visited your Nike store at Nike Jewel and I wanted to provide feedback regarding the performance of your staff Shahira.. and especially Freddy Chong. During my visit on 11 Jan, your team was exceptionally helpful and attentive. The staff was knowledgeable about the products and provided excellent recommendations. I look forward to seeing continuous improvement in the excellent service Nike is known for.. Thumbs up!

I came to the store twice and failed to get my Nike by You shirt because the machine was down. Finally the 3rd experience was great thanks to Murni who patiently assisted me with my custom print. She took time to understand what I was going for, gave helpful tips to ensure this fickle customer had the best outcome. Made my week! Thanks Murni I hope you have the best day🤘

I had no intention of buying a pair of shoes and just casually walked into the store and saw a pair of red shoes during the Chinese New Year. Unexpectedly, the children's version of this pair of shoes is almost the same as the adult version, only a slight 5% difference, but the price is very cheap. I was hesitating and then I met the lovely Freddy Chong! He was really enthusiastic, introduced me to two pairs of shoes and recommended me to buy the children's version in a larger size, the whole shopping experience was very pleasant, the store is really lucky to have such a staff. You know, I didn't want to buy these shoes in the first place coz it was an enjoyable shopping experience.

Had an amazing experience at this Nike store! The staff, Freddy Chong, was exceptional—super sociable, caring, and genuinely kind. Although the store was busy, he did his best to assist me, showing remarkable attentiveness and dedication. He was knowledgeable, approachable, and always had a friendly smile, making me feel valued and comfortable. His positive energy and warm demeanor uplifted my mood and made the entire visit memorable. Truly down-to-earth and passionate about delivering outstanding service. Highly recommend this store for the wonderful, customer-focused staff! 😎💯👍🏻

Freddy chong is really really great !!!!! He is really enthusiastic! He paid attention to the fact that I needed help and was proactive in helping me with sizing and inventory enquiries!!!! Even the small details he has noticed! Thank you so much for always being there for me!!!! Lovely ~!