Nikko Park Lodge Tobu Station

At arrival the service was okay. The building itself is old and dated and had a weird smell to it. The room was big in size but had an awful lingering spice smell. There was a hole in the ceiling. The towels also smelled like spicy food. The view and location however was beautiful and convenient. You can see they don’t invest enough in their hotel in looks and maintenance. Easy for a 1 night stay for quick convenience. Not recommended for long stay.

Convenient place just across Tobu Nikko station. For one night we had all we needed in our twin room, which was like a studio: private bathroom, kitchen corner with microwave, kettle, sink and fridge (no kitchen amenities), balcony with view. Heating and heated blanket did their job in the cold night. There’s a Supermarket and a Laundry service close by.The hotel needs for sure some maintenance and insulation can be improved as it was very cold. The only way to get to upper floors is by elevator, as I tried using the stairs but they were blocked by piles of sheets, which is not ideal as there should be emergency exits! Not really a budget accommodation compared to other places I stayed in Japan and for the standard offered.

Well, we read bad reviews about this place after booking and before arriving, and thought "well it can't be that bad". Wow , we're we wrong. We booked a 4 bed dorm and we're placed in an 18 bed dorm. My brother in law booked a 14 bed dorm and was put in the bed opposite us. The entire place feels like a refugee camp. That "dorm" is just a complete open space, the door is never locked, any homeless person can walk in off the street and then just find themselves in your bed. We were lucky enough to catch the reception building open when we went to check in, that was the only time we ever saw it open. The temperatures in the room were absolutely Baltic. Everyone staying there were sat shivering with our hoods up and coats on, and the air conditioning unit pumping out heat was not enough for such a large space. Everyone went to bed fully clothed very early in the night because we could not stand the cold and the unit kept cutting out. Our only means of contact with the hotel was through Agoda, we messaged to say weve been put in a 18 bed not a 4 bed, and then again to tell them about the freezing conditions of the room and there was never any response. Another guest contacted them through Air BnB also to complain that the unit was cutting out and they said they'd come take a look, and never showed up. I contacted Agoda to complain about our stay and provided the evidence to show them that it was 18 beds and the screenshots of us attempting to contact the hotel, but Nikko Park Lodge rejected the complaint and said we never contacted them and that there were 4 beds on one side and 14 on the other. It was clearly just one entire room. It's complete misrepresentation on the hotels part, there was absolutely no seperation at all for these "dorms". Apparently we booked the "deluxe" dorm.. I hate to think of the horrendous conditions that might've been in the "standard" dorm. I am never a person to complain about a hostel, I've been staying in them for 8 years with varying conditions including sharing a bed with a feral cat with fleas in Cambodia, but by god this was the absolute worst place I have ever stayed in my life. The people running this place could not care less about anything except your money. As I say, refugee camp vibes. You may think ah it's the cheapest option in Nikko it's fine for 2 nights, trust me, if you know what's good for you just stay away.

I mistook my booking. The boss came for me and gently searched a solution for me before I find out I canceled this hotel before. He didn’t angry and just continue to help me in case of I can’t go to another hotel. This is true hospitality mind. Thank you so much and sorry.

Except for the excellent location (nearest to Tobu-Nikko Station and the buses stops to various locations and places of interest, the hotel is badly in need of upgrades for it's rooms, facilities and amenities.The room I stayed in is big (compared to most hotel rooms in Japan) but the toilet seat cover keeps falling down while using it.Plenty of cobwebs at corners , especially along the corridor.The bathroom taps is like a 'makeshift' upgrade shared by basin and bathtub. See photo.Good thing is that I can see upgrading and renovation taking place but seems like it has been going on for a very long time already.

Definitely one of the closest if not the closest accommodation within station. The owner also operates a bar right beside the accommodation so if you want to have late night chat or get together, its not a problem. The bed is also heated, which is desirable during the winter or cold weather. The only downside is there is no dedicated front desk. You have to call their phone number if they are not around. If not for other waiting travelers who have japanese phone, we could have been waiting for hours.

Great location, just across from the Nikko Tobu Station. However, need to hire more people to maintain the hotel. There is no receptionist for checkins between 3-10. Found cobwebs by the sinks and even on the partitions between the lower and upper bed. There is black mold in the bathroom and water pools at the bottom of the shower unit. With 2 shower rooms built for 24 guests, there is really only one shower room for 24 guests because one of the shower rooms cannot be used as you can not close the door to lock it! Wifi is not reliable.

The only really good point is the location of the Hostel.Otherwise, it's... The minimum you need, stagnant water on the showers, you have to do and undo your bed's sheets yourself (isn't it what I am paying for ?), and the staff was honestly pretty unpleasant, I've done 12 Hostels during my trip, it was the worst, but for a night or 2, you know, it does the job

The one good thing about this hotel is the location. It's right off the train station and right in front of the bus terminal and so is super convenient for a visit to Nikko. The positives ends there. The impressions start from the street. It looks like a run down cafe and then you realize that it is a run down cafe. Then, the man at reception was oddly unfriendly. When you're lead into the actual hotel, it's a dirty old apartment complex above that cafe. The first thing that struck me when I opened the door was that, even though it's a non-smoking property, the place smelled like cigarette smoke. I opened all the windows for hours and couldn't get rid of the smell. It's seeped into the furniture. The duvets of the beds stink. Like they reek. I removed them and had to wash my hands. The place is incredibly shabby and uncomfortable and I wouldn't recommend it to anyone.

Okay hotel. Large clean room with two beds. The bed was definitely one of the hardest/firmest mattresses I've ever slept on. Woke up after 7 hours with a sore but not bad back. Small but clean bathroom. Tiny kitchenette with water kettle, and a large fridge/freezer. Strangely, no utensils, plates, mugs. Glad I'd read the TripAdvisor reviews so we knew to bring our own coffee mugs. Free parking for five cars. And there's an elevator. Yen 7840 per night seems reasonable. There are a lot of B&Bs and hotels in Nikko. Not sure why they didn't show up when I was searching. I think I'd try a different place if we return to Nikko in the future