Randall M.
Yelp
Okay, if you're thinking that you want to try this for the experience, learn from me and skip it. I wanted to experience this just for fun and because, let's face it, it's cheap. I got a deal for just $21 for a night. But there are so many more amazing experiences in Japan, spend your time on those instead of riding an elevator up and down here.
The staff was okay but not overly friendly. They did speak English so that was helpful. So why the bad review?
Well, for starters, the entry was dirty. I mean, with everything being white, you can't help but notice the balls of hair and dust, and not just in the corner. It was pretty gross. Maybe they just missed the entry area when they were cleaning? But it was dirty when we checked in and dirty when we went out later that night. Very uncharacteristic of Japan. Admittedly, it was cleaner the next day.
While on the subject of cleanliness, the shower had mildew on the grout. Not just a spot or two. We're talking like spots all over the shower. Again, seemed so out of character for Japan. Maybe that's why I noticed it.
Even if the place were spotless, I would still recommend against it, just for the huge inconvenience of it all. First, the lockers are on a different floor from the sleeping area. And not just 1 floor away but all the way on the 9th floor with only one tiny elevator (3-4 people max) for ALL the male guests. So say you forgot something in your locker. Get up, wait for the elevator, ride up to the 9th floor, go to the locker room, retrieve said item, wait for the elevator, ride down to your sleeping floor and go back to your capsule. Really a pain since you can't really bring much with you to your sleeping area.
So let's go back to the locker room. If you have an actual suitcase vs. a small daypack or something, the locker will become a source of tremendous irritation. First, the locker actually fit my 24" hard-shell suitcase, but just. In order to fit it in there, you have to open the door fully and because of that, my door accidentally locked my travel companion's locker with his key still inside the locker. Whoops! Down 9 floors in the elevator to get another key and back up 9 floors. Ugh. Anyway, back to the locker. So this locker room is like a gym locker room but there are no benches near or in-between the lockers where you can sit or put things down while you change clothes or anything. There is only a small, partial shelf inside the locker and everything falls off this shelf. So if you have to open your suitcase, you have to open it in the aisle on the floor, forcing everyone to step over or around your open suitcase. Not fun. Especially if you are near the entryway to the locker room, which, unfortunately, we were. Argh! If your suitcase is too big, you have to leave it in the lobby, which is even less fun.
Now for the pod itself. It was large enough but beware that there is only one (or were there two?) outlets and only a small shelf. The shelf only held my phone. But I had to charge my phone, spare battery, camera, tablet, watch and router. So I had them all lined up like little soldiers around my head, wedged between the mattress and the wall to cover all those charging lights.
Then the pillow. OMG, that cursed pillow. See my picture. That was the actual, permanent shape of the pillow. And it was hard as rock. I tried to re-arrange it and when I took the pillow out of the case, I was in for a shock. The pillow was TWICE the size of the pillow case and was just jammed in this small pillowcase. So there was no give and it was all misshapen. I went all the way down to the lobby only to be told those are the only pillows. You've got to be kidding. So I unstuffed some of it so that I could actually put my head on a softer portion and slept on that part.
So was this experience worth the $21? No way. Let me say that again. NO WAY. I would have gladly paid for another night at the wonderful ryokan we stayed at for the rest of our time in Kyoto. Our friends in Japan said they would never stay there...and from what we saw, there were pretty much only tourists there. So is this really a Japanese experience? I let my naivete lead us on a bad experience...next time I'll know better.