Nine Hours Narita Airport

Got my boys to stay here with my husband for the experience whilst my youngest and I stayed at a hotel nearby as he was underage. Feedback from them was that it was surprisingly roomy :) they liked the amenities you get given upon check in (a bag which includes pajamas and a set of 3towels). They mentioned that at times it was a bit too quiet but could hear muffling sounds of people trying to talk softly every now and then which was comforting. They could hear someone snoring, which they predict it was my husband as it was pretty close by lol! No charging ports inside the capsules and they had forgotten an adaptor which I had in my luggage.. but they stayed only overnight as we arrived at around 7pm - enough time to get dinner (no eating or drinking inside) and then retire for the night. Overall, a “pretty cool” experience to do for 1 night as we’d head to Mt Fuji the next day - they’d much prefer this than when we stayed overnight in SIN airport and just stayed at any random set of chairs.. Thanks for having them..

Location is awesome of course (Terminal 2 and a super short train ride to Terminal 1). No a/c in the actual capsule. Not even a fan. The hall where the capsules are nicely cooled and you can get some cool air IF you leave the pull-down shade/door open, but that leaves you with zero privacy. Staff was not friendly. Locker was dirty with some trash. Showers and bathrooms were pretty clean. Great water pressure. The capsule itself is wafer-thin and you can hear EVERYTHING all around, even small movements in other capsules. Mattress was just a pad that was super hard. Pillow was a brick. The hardest pillow I’ve ever felt. Quite literally zero sleep. So convenient but will not and cannot ever stay there again.

I really like the convenience that it’s located within Narita Airport but getting to the hotel was a challenge. The signages are not as obvious as you get to tower 2 and there is less staff in information desk during the evening. The other challenge is, there are provided night gowns but they in bad shape. I suggest to drop the night gowns because there are few people who wears them. Perhaps it would make sense to invest on new gowns and have it rented for a small fee (only when a customer asks for it. Lastly, while the capsules look modern, the features are less mindful. For example, the charging outlet is above the head board which if you are using big charging adapter there’s a risk that it might hit your head when the plug comes loose

Will only review the part that I only took a shower before my flight. I have not stayed here nor use their capsules. They do accept travelers who just want a shower for just Y1000. They give you an hour to do this. They provide towels and slippers which you need to use while in the shower area. You can also use the toilets if you need to and the sink if you plan to brush your teeth as well. Soap, shampoo and conditioner are all provided. What a great way to start day before flying or in my case I was all haggard with all the day touring the cuty and wanted a shower before my evening flight back home.

The location is great if you arrived to Narita in the arrival hall level, if you come from city to stay the night, it’s very confusing and limited directions to the hotel from departure hall level. There is no common rest area in this branch so you cannot eat here. They provide basic amenities like tooth brush and towels. But no cup to brush in the morning, inconvenient. The bed and pillow is very hard to sleep on, the capsule is not very clean as in you can see black spots on the wall. Overall people are considerate and not talking but it’s very noisy as people come and goes and always using the hair dryer all night round. I think I will not book again as it’s not a good experience and I did not get a good sleep due to the stiff pillow and bedding.

I’ve reserved two nights prior to arriving so I could check in smoothly since my layover flight was arriving around 6am. (Check in begins at 2pm & check out at 10am). When I arrived, the staff initially told me they’ve cancelled my reservation due to “no show” and there are no available capsule for me, despite prepaid reservation being made prior. After explaining the circumstance, they’ve granted a capsule for me so I was able to get a decent rest. Capsule itself is roomy enough for a quick rest but incompetency of the staff left a bad impression of this place.

It has all the basic amenities you’ll need — bath and face towels, a night gown, toothpaste and toothbrush, body soap, shampoo, conditioner, and a hair dryer. Inside the capsule, you’ll find one pillow and a blanket. It’s actually quite spacious, I would say. Just remember to bring a universal adapter and there’s only one power outlet available.No food is allowed inside, only water. However, there’s an open space outside where you can pack your meals and eat. If you get the package with breakfast, they’ll give you a Starbucks gift card worth 1,000 yen. Just a heads up — Starbucks only opens at 7am, so if you have an early flight, you might not be able to use it.

I was very impressed with everything. Very easy to access. Once out of N’EX train at T2, look for T2 parking 2 sign (opposite side of T2 terminal) and you will see 9h sign. We got there on weekday at 6.35pm and it wasn’t crowded. I saw only 5 ladies and hubby 1 man in the shower room. Hubby and I paid for 1 hour shower to have a quick fresh-up before long flight. ¥1,000 net per person including 3 proper white towels (face, body, floor), slippers & lockers. We used the same shower service in KIX but extra charge was added for small towel, no lockers and very spaceless. This place is great. Separating side for men & women. After paying with IC card, we got towels, slippers and locker key. Locker was huge to stow suitcase & hang clothes. You can bring small cabin bag inside shower as there is ample space with 2 shelves before entering the shower booth. Just look at my video to have better picture of shower room. Running water from shower is warm and strong. Super relaxing after traveling and walking for the whole day. Hair dryer & charging outlets available.

Narita International Airport, Japan A review of the Capsule Hotel at Narita Airport plus description on how to access the hotel. If you have a decent layover before the next flight. I highly recommend that you try it. We took a pamphlet of the 9h Capsule Hotel so that you can read about it. We only our carry on & backpack, the hotel is located outside the terminal. When you get out of the terminal, there's information booth that will be able to help you in locating the capsule hotel. The staff at the information booth speaks English well, with a map, they show you how to get to the hotel plus there's signage along the way. When you get there, there's a pamphlet where they show you the cost, we chose the 5 hours where the shower are included. The staff at the counter speaks limited English however the information in the pamphlet is very clear. For 5 hours, we paid $3500 yen each. $3500 yen = CAD$32. The pods are separated by gender, there's no pod for couples. You are given the key with number that is for your locker & assigned pod #. Inside has arrow that indicates bathroom & shower. The locker is spacious that you can keep your carry on luggage & backpack & handbag. I brought my own shorts & t-shirt for sleeping. When you return your black bag, make sure you return the pj that they provided for you. The rest has bins for your towels & slippers (or you may want to keep the slippers for your flight) Attached are photos with descriptions.

9Hours Capsule hotel absolutely saved my delayed flight! Long story short, because of a international delay back to the states, I had to spend a 8 hour layover in Tokyo Japan. I love Tokyo, so I would've went out to explore, but this was during the dead of night with everything else closed. We were tired, cranky, and broke, so we went with the best option there is in Japan, a capsule hotel! There is only one thing that I find difficult... this is very hard to find. Otherwise, everything else is perfect! I don't think this took my priority pass, but it's still quite cheap. We got to use their showers and their capsule beds. They also separated men and women which was a much better idea. And don't forget to close your curtain! I didn't think I was that tired, but when I got in bed, I knocked out.

When you are in Japan, you have to experience Japanese culture, Japanese experience... "the whole nine yards." I was exhausted after my long hours flight and wasn't too excited with 10 hours layover but Japan changed it for me. Thanks to my clients, I found capsule hotel inside Narita airport in Tokyo at terminal 2. It is called Nine Hours , and it seems they are spread out in a few areas. The hotel is clean and organized. Front desk are so helpful. They also have screens at the front to display your departure schedule so you could check anytime. This is how it works: First, you choose how many hours you want to book the capsule hotel. ( the longer hours would be cheaper) I paid only $25 for three hours nap. Reasonable price considering Hotels in Japan are way more expensive than that. Then, after they take note your flight, you make payment upfront. Front desk will tell you the number of your capsule or sleeping pod. Second, you will enter the locker room. ( men and women has separate rooms to stay) They give 'wash bag'( with clean bathrobe, towels , slipper, toothbrush and toothpaste) and key for your locker. Third, you could enter the sleeping pod or sleeping capsule area and find your sleeping pod by the number. Inside the sleeping pod has button to control sound or light and shade to provide privacy. I thought that I'm going to feel claustrophobic since the pod look small but the pod was actually big enough and so comfortable with blanket . I rested well. I couldn't imagine myself trying to sleep in the airport chair for 10 hours. After woke up, I went to shower area. They are so clean and they provide with shampoo, conditioner and body wash for each shower room. ( there are 7 shower individual rooms if I'm not mistaken) Clean shower rooms and clean common rest rooms with smart toilet bowls. ( love Japanese smart toilet bowl) Nine hours really made my 10 hours layover enjoyable. I do recommend the capsule hotel. The quality are great. They make sure to change the sheets right after you leave. So , rest assured that you are being provided with great service. Domo Arigato Gozaimashita, Nine Hour!!

Easy to check in and simple accommodations. When you check in you will be given a basic bag of toiletries and a bathrobe. Also a key to a locker which is also your bed number. If you have trouble climbing or need to visit the loo at night a lot ask for a lower pod. You will find 9h on the 1st floor. Look for the escalators up and the hotel is right between them. So when is it advisable to use this hotel? If you have a long layover, if you get in real late to Narita and don't feel like more travel into Tokyo or elsewhere is a good idea. Or if you have a super early flight out. Overall, its a unique experience and certainly new to try. If you get hungry visit the 4th floor food court. No food allowed inside your pod.

Another reviewer (Jennifer) left the most comprehensive review, and what she said still holds true. I booked directly on their website and accidentally booked the wrong day. I emailed them the day before my reservation and they refunded me, and I was able to book again for the correct night. Everything is very easy to understand and the facilities are very clean. The staff is incredibly helpful with whatever you might need. Most people obeyed the quiet rule, and the most I heard were some people playing sleep music in their pods (there's a dial for it next to the light). I slept well even though I'm a light sleeper, likely due in part to the length of my prior travel journey. Overall recommend.

I first used nine hours in July 2014. I was super excited because I wanted to experience the capsule hotel in Japan. I visited again recently in April 2016. The price on the Nine Hours website was more expensive than other travel websites. I paid $55.44 on Agoda. The capsule hotel concept works brilliantly in the airport environment. Especially as a large international airport and hub, Narita gets a lot of people with long/ overnight layovers, early flights, or late arrivals. I highly recommend staying here for an early morning flight. The capsule hotel is international friendly. The layout is straightforward and there are helpful map diagrams scattered throughout in English. The staff also speak English fairly well. The capsule hotel can be tricky to find as not all the signs in the airport reference it. It's in Terminal 2. I walk towards the JR/Keio transit center area and ask the help desk. You have to walk over a skybridge, which looks over the buses/cars dropping off at the airport, and take an escalator. "9h" shows in humongous print at the hotel front. Once you walk in, you check in. I strongly recommend making a reservation beforehand because they do get sold out. They also offer part-day "nap" stays at a discounted price. They issue you a locker key and a bag of toiletries - sleeping gown, towel, disposable slippers. Every time you leave the facility, you are supposed to return the locker key in exchange for a token, which has the locker number engraved on it. Then when you return, exchange the token for the locker key. The facility is split into two halves: male and female. Upon entering the locker room (for your gender), take off shoes, stow luggage, and don the slippers. Walking a bit further, the sinks are on the left and toilets on the right. Further down, there are about showers on the right with shampoo and soap inside. The capsules are to the left. They are stacked two capsules high. Inside the capsules, other than the blanket sheet and pillow, there is one plug outlet (works with US two-prong plugs), a knob to adjust the light, and a knob to adjust ambient ocean noises. Let me address the commons concerns I've heard. You store and lock your belongings in the locker. The lockers are large enough to fit a large check in bag, small carry on luggage, and a backpack. Your belongings are secure. You will not have the luxurious privacy you would have in a private room. For example, you must be quiet (aka no phone calls) in your capsule because there are 50+ capsules beside yours. Fortunately in my two stays here, people have been respectful of others and I have slept very well in the silence. The privacy you get is from a pull down shade that effectively closes your capsule so people cannot see in. The sinks, toilets, showers are shared but they are always sparkling clean (typical Japan). As to the capsule, I can sit up in the capsule with plenty of head room. A 6 foot person may hit their head when sitting upright, depending of course on body proportions. The bed is smaller than a twin, but I fit comfortably. WiFi works great in the capsule. I can stream videos without glitching. For light sleepers and people who like their space and privacy, the capsule hotel may not be for you. For people travelling in families/groups and/or with kids, consider staying at a hotel nearby. There are several hotels nearby (10-15 min drive) that offer free hotel airport shuttles that run every 15 min. These hotels may also have onsens that are offered to you at a discounted rate as hotel guests. The capsule hotel price may be cheaper than staying at a hotel for one guest, but when you have a group...a typical hotel may be more economical.

This is definitely a cool place to try, even for once. I had 11 hours to burn in Narita before catching a train to Kyoto. Considering I was coming from an 11 hour flight from LAX, booking a capsule was a practical option. You'll pay upon arrival, and they either take cash or CC. You'll be given a night bag, which consists of a bath towel, hand towel, toothbrush kit, and a sleeping robe. You get your own locker, which can easily store 1 large and 1 medium suitcases. There were around 6 toilets and 6 showers, which were both immaculately clean. As for the capsules, they are comfortable and large enough, and has an electrical outlet (for your charging needs). A night here costs around US$48, which is still not cheap. But if you opt to stay at or around the airport, this is a good bet. If I'll have another long layover, I'd definitely do this again.

Here goes my first experience of a capsule hotel. Turns out it was a great alternative for sleeping at the airport waiting for an early flight. After you check in, you'll be given a bag with pajamas, towels, slippers and most important of all, your locker key. Your stay at Nine Hours will be an experience. They break it down into a few simple steps: 1) check in, 2) store your luggage, 3) shower, 4) sleep, 5) check out. I can only describe the whole experience as being very "efficient". There were lots of basin, toilets (all equipped with bidets), shower rooms, so there won't be any wait even at peak check-out times. The capsules were bigger than I imagined, and you can sleep comfortably by adjusting your lights. My only complaint/suggestion would be that these capsules could be soundproof as well. I could hear someone's alarm when it went off. Anyways, not too bad for my first capsule experience!

9Hours is a small capsule hotel located in Narita Terminal 2. A bit confusing to find at first but as soon as you hit the second floor there's plenty of signs directing you. Rate is 3900 Yen a night which in my opinion is a little pricey. If you happen to book via Expedia you can get two capsules for 3100 Yen each. Free, strong wifi which is a plus! You're given a locker, bag w/ towel, robe and slippers. They have very private shower and bathroom stalls. All bidet equipped! It's separated by gender so no worries for that. I wish they would have a lounge type area though rather than just hanging out in your sleeping pod. Sleeping Pod surprisingly roomy. You have plenty of head room to sit up. There's a light control switch and outlet. Mattress is decent and pillow too. Definitely recommend it for the experience as well as if you need to get to the airport bright and early or have a long layover.

This hotel is 'fun' but in the end it's not set up to provide the one function it aims to give, a good place to sleep. It's modern design is bare cement and white flat surfaces, this means echos of the smallest noises. Someone whispering in their pod can be heard in yours. The guy in the locker room arranging his luggage will sound as if he is smashing around in a pots and pans cabinet. I got the pod across from the locker door, so I heard and smelled everyone. The pods are cool looking but the bed is hard, the pillow is a bag of beans, the AC is set to warm. And there is only a paper curtain for privacy. If the only part of a room provided is the bed, it should be at least a comfortable bed.

ROOM (1 uh...capsule) AMENITIES (What amenities?) RATE (February, 2016 - $43/night) LET ME EXPLAIN This, unlike every other hotel review I've done, requires an explanation, because it is SO different than any other hotel. I'll just include my thoughts alongside the explanation. This is a Capsule Hotel. You are assigned a capsule, where you will sleep for the night, and a locker. HOW IT WORKS ** Checking In 9h is in Terminal 2. You have to run through a maze of escalators and paths until ultimately you find yourself in a quiet little outdoor hallway with a 9h sign and sliding door. As you walk in, and check in at the front desk, they will charge your card, and then give you a key, and a plastic carrying container with 1) a bath towel, 2) a face towel, 3) toothbrush, 4) 9h bath robe, and 5) slippers. You then walk in the door matching your gender, which is about 2 steps back from the counter, and to the left and right. ** Using the Facilities You will first walk in to a locker room with large tall lockers matching the number on your key. I had 2 roll-aboards and a big computer backpack, and they fit no problem. There wasn't room for another big bag, but I had plenty of room for other loose items like jackets and shoes. If you continue walking straight, through the door, you will be in the bathrooms. There's a long line of bathroom stalls (normal western toilets, but with bidets, sprays, and other interesting amenities), and opposite them, there are sinks and hair dryers. It kind of reminds me of a gym. If you continue walking straight, through the door, you will be in the shower room. There's a long line of doors here. If you go into one of the rooms, you close the door and lock it (like a deadbolt). This is your own little shower room. There's a little cove with shelves where you can put all your clothes and belongings, and then you take 2 steps up into a pretty big shower (not a bathtub). They provide 3 big communal bottles of shampoo, conditioner, and body soap inside the shower. ** Sleeping In The Capsule This part's really important - in all 3 of those facilities above, you can use your regular outdoor shoes. Before you step into the actual capsule room, you need to be wearing the provided 9h slippers. DO NOT wear your shoes or bring your shoes in to this room! Also, you probably shouldn't wear your 9h slippers out into the front desk area either. Think of it as "contaminating" your slippers. There are 2 rows of capsules, and it's a really long hallway full of them. Each capsule is about a meter wide and high. I think it's about 2 meters long too. I'm a fat 5'11" guy, pushing almost 3 bills, and it's PLENTY of space for me. I can sit up straight without ducking, and moving around is no problem either. Roomier than a college bunk bed in my opinion. Every number is printed on the floor, so you generally just leave your slippers on that number, and then slide into your capsule. There are steps on the sides of the bottom row of capsules in order to climb into the top row. Oh, and please be quiet, because everyone can hear you. Each capsule just has a pull down vinyl curtain that you can lock into place after you're inside, which just blocks the entrance. It's not a real door or anything, it's just a curtain. It muffles pretty well, but by no means is it blocking out outside sounds. I didn't hear too much snoring or that kind of thing, but if people are walking in and out of the room, then you can definitely hear that. Each capsule has a small control panel too. It contains 1 power outlet, a knob to control the light, and a knob to control the "soothing sound," which at high volumes it does kind of sound like an ocean, which I think is the intention, but at medium to low volumes, it actually sounded like someone was snoring/breathing heavy. I turned it off. There are no temperature controls or fans inside there, so if you like to sleep pretty cool or cold, you're in for one very uncomfortable and sweaty night. I was extremely miserable, I can tell you that, and I got almost no sleep. PROS ** It's Right In The Airport Right in Terminal 2. Perfect if you've got a layover and just need to nap and shower. Cheap too! CONS ** No Temp Controls I got no sleep because I was so hot and sweating, even after a shower, and I felt like with the vinyl curtain closed, I was trapping my hot and humid breath inside. While I'm pretty sure you can't suffocate, it still feels very stuffy. If you're cold, you can put more blankets on I suppose, but if you're hot, you're SOL. ** Not Convenient for Tokyo If you're spending multiple days in Tokyo, better get a hotel there. If you're trying to see Tokyo for 1 day and fly out the next, it might be better to do this. If it's your 1st time, the trains will be confusing, so it's better to mess up and get back late the night before, than mess around the day of your departure. ** Security Is A Hassle Can't just leave stuff in ur capsule. Gotta LockItUpAlwaysInLocker.

I was very excited when I found out about this hotel at the airport. I had a very early flight out of Narita, and I didn't want to get up at 4 am and attempt to navigate Tokyo's trains and busses that early in the morning, so I decided to try out a capsule for the first time. 9 Hours is extremely efficient and easy to figure out. You can pick to pay a smaller amount for a nap and shower or an overnight stay. It's about ¥5000 (at the time of this writing, I'm sure it fluctuates depending on the season and day/night) for an overnight stay which includes nightwear, towels, storage, slippers and a locker. It's separated by gender which is very nice. You check in, get a key, put your things in a locker, and from there, you can shower/clean up or go to your capsule. The locker was able to store my two carry-on suitcases, a backpack and a laptop bag pretty comfortably. You'll need to slip on your nightwear (a robe like garment) and slippers before you get anywhere past the lockers. The capsule itself was very cozy. Enough room to sit up in, there's a light adjustment and a background noise volume adjustment which is great to help drown out footsteps and other little noises. There is an outlet to charge your phone too. The capsule has a comfy blanket included and a blind draw for privacy. The only "complaint" I have is that some people were louder than average but it didn't last long. The staff speaks great English and are super nice. The showers are spacious and private with great water pressure. I would definitely recommend this to anyone with an early flight or a nap for a long layover. I wish more airports offered this. Also as an FYI, if you are using a third party booking site (Agoda, TripAdvisor, etc), be sure and call the hotel and give them a time (or rough estimate) of when you will be checking in. According to 9 hours website, you need to let them know what time so they can make sure to accommodate your room, or it might be cancelled. I did not know this until I checked the website before I left.

The price of this location is a bit more expensive than other nine hours location. However, if you have a 3 am 4 am or 6 am flight, you might want to consider here since it is hard to get a taxi or have any transportation so early in the morning and personally i dislike staying in the airport as if I am a refugee. the place is clean, well organized. You will fall asleep easily because there is not much in your pod. sometimes when I stay in a hotel, I begin to arrange luggages and clean my things and I did not get good sleep. At nine hours,, I always sleep well since nothing distracted me. I do not hear noises either.

3900 yen for 1 night (includes capsule/shower) 1500 yen to just nap 1000 yen to just shower 9 hours was an amazing experience! Honestly, I was not looking forward to staying here but once I did, my judgement quickly changed. Its super cool and I felt like I was in space or some kind of future-y dorms in college. It's designed for those who have layover flights or those whose flights got delayed and only need to stay for a night. The capsule was a lot larger than I expected. I was able to sit up no problem without bumping my head. Capsule included a plug, a light switch that allowed you to change the brightness, and two mini cut-outs for you to place your keys/phone. Bathroom (they have bidets!) and showers are very clean! Plenty of sinks, mirror, showers, and hair dryers, so you don't have to wait. You're given a shower caddy that includes slippers (slippers only- once you enter), a bath towel, hand towel, and pajamas (that they require you to wear when you sleep). Lockers have plenty of space. I was able to fit 2 carry-on sized luggages inside. Lockers even included hangers. And a bench was available in the locker room for you to organize your luggage or just chill. Come and go as you please. All they ask is that you turn in your key before you leave and pick it up when you come back. Oh, and it's separated male/female on opposite sides.

They don't explain anything to you, very VERY rude. You hear everything in these capsules and the outlets don't work lol at all, it's hot as could be and uncomfortable as literally possible.

For ~$35 (given exchange rates when I visited)? This place serves its purpose. It's not luxurious, it's not a place you'll want to stay for multiple nights (or even can, frankly, I don't think they let you store luggage), but if you're flying in to Haneda in the evening and out of Narita in the morning, this is the perfect solution for how to spend those 12 hours in between. I caught the bus from Haneda, got off at the JAL/oneWorld/T2, and followed the signs. It's a bit of a walk, but not too bad. My check in was very easy - I had a reservation, not wanting to leave anything to chance, but I don't think I would have needed one. You get a little ditty bag with some (hilarious) pajama/robe things, slippers, a towel set, and disposable toothbrush/toothpaste. The storage lockers here are generous in size, which was great, since by the end of 2 weeks in Japan, I was lugging an expanded 26" suitcase and a duffel bag, plus my walking around backpack. I may have collected some souvenirs... The capsules themselves are a comfortable size. I never felt claustrophobic. Pillow and bedding was comfy, although the pillow is designed to have your head right in the middle...if you don't usually do that (and I don't) then it might not be the most comfortable thing ever. What I do wish is that there was some better climate control. I wasn't able to figure out if there was any kind of fan or HVAC, which made the pods feel a little close. The temperature seemed to cool down as the night went on, but I still slept a little fitfully. They don't seal with a door, just a sort of pull down screen, probably for safety reasons, so while I didn't hear people next to me or below me (my pod was on the top row) I did hear people entering the "pod room" and speaking loudly before maybe realizing that things weren't as closed up as you might think. And then there was the guy with the worst smoker's cough ever...he might have died during the night. I didn't avail myself of the shower facilities (might sound gross, but I went right to the ANA Suites Lounge after I woke up, which i guarantee has much better shower facilities, although I realize that not everyone has that option available) So like I said. Is this a hotel I would select normally? Nope. But given how surprisingly annoying it is to move between Haneda and Narita, I will keep this in mind as a way to possibly fly in to one in the evening and out of the other in the morning without having to sleep in the terminals.