410namp
Google
If you value your comfort, dignity, and physical well-being, avoid this hotel at all costs. My experience here was nothing short of a nightmare. First and foremost, they will blame you for not disclosing your disability in advance, despite not providing any information about their extremely steep stairs on their website or Booking.com listing. Even the first floor is only accessible via steep steps, making it impossible for anyone with mobility issues to stay here comfortably.||To make matters worse, they sent a single sentence warning about the stairs in an email the day before my arrival—while I was already traveling. By the time I saw it, it was too late to cancel. I tried to tough it out, even getting help to carry my luggage up to the third floor, but after just one day, it was clear that staying any longer was impossible.||When I brought this up with the owner's son and the receptionist, their response was appalling. They had the audacity to tell me, a tourist, that I should have known better because "it’s Amsterdam and they all have stairs." This dismissive and condescending attitude is unacceptable. ||I quickly found a real hotel with elevators just 10 minutes away. The owners of this establishment are greedy and discriminatory, caring more about their profits than the well-being of their guests. Don't ever stay here. Save yourself the trouble and find a hotel that actually respects and accommodates its guests.