JasoninUK
Google
Perfect hotel for our 30th Wedding Anniversary and a 7 night stay in Palma. We loved it. Palma is full of hotels but from the moment we arrived we knew this was the right hotel for us and we were going to enjoy our stay. |The location is right in the thick of things, close to the marina, Cathedral, Palace, shops, restaurants and an underground car park although with the hotel being on a side street, you can't drive up to it. Little or subtle touches like a bottle of cold water in your everyday make a big difference. The bed was comfortable but they can change the mattress and pillows to hard or soft if you require. There was ample storage for our clothes although not quite enough hangers. The Sweet room was beautifully appointment although it isn't large. The wash basin is a bit small but the shower was large, powerful and fantastic.|The staff were so friendly, nice smiles whenever we saw them and would always stop for a moment and indulge in small talk. The staff for us were a major factor of this hotel being so good. The rooftop terrace was amazing with views across the whole of Palma with the Cathedral dominating the scene. Especially good relaxing with an ice cold Cerveza on a really hot day! |Our only disappointment was our own fault as we didn't try breakfast or evening meal but what we did see peering over onto somebody else's plate looked good.|I don't know if it's truly 5 stars or not but there's plenty of hotels in Palma which say they are and are far more expensive than Nivia Born but we wouldn't hesitate to stay in this hotel again given the opportunity. Perfect.