Amelia G.
Yelp
After months of complimenting friends on their outfits and asking where they got them, all to reply "No.14!", I finally ventured to LVille to see what all of the fuss was about. Upon entry, the store is adorable, bright, full of character and while the pieces aren't exactly my taste (a little too girly, frilly, trendy- not structured, classic enough for me) everything was displayed beautifully. The 1 star rating came in as a direct result of the awful customer service. The owner nor any of her employees so much as said hello - and not just to me - but to anyone that walked in, with the exception of maybe one person, who was clearly a regular. They simply stood behind the counter and talked to each other. No "how can I help you, what are you looking for, we have this new piece, I think you'd look great in it." To call myself a professional shopper is an understatement - I can make excuse to buy just about anything. But I couldn't bring myself to want to purchase one item at No.14, because I thrive off of customer service. Not saying that I crave special attention, but acknowledgement would be a good start. To be fair, I gave the store a second chance - deja vu - same snobby attitudes. I actually saw an outfit that I liked, it was new, and hadn't been put out yet, but was behind the register (with the employee, of course). I asked her if I could try it on/how much it was. She said I'd have to come back another day once it was officially put out. How about, let me call my manager, and see if she'd like to make a sale to a new customer? Needless to say, I am happily taking my money elsewhere.