No.38 The Park

My daughter and husband chose this as their wedding venue. We had the most amazing day. The venue certainly did not disappoint. The lounges were comfy and classic and the bedrooms were stunning. The room where the reception was held was rustic and the food amazing. The staff were very helpful and nothing was too much trouble. Thank you for looking after us so well and helping make the day so special. We will definitely be back for a meal in the future

Excellent Hotel. We were given upgrade to an Excellent room & it was beautiful. Staff were very friendly & efficient. We heard no night time noise whatsoever from our lovely room. We will most definitely go there again. Had a nice drink in the bar & very friendly staff there too.

Me and my partner thoroughly enjoyed our stay here. We stayed in a “Very Good” room for a couple nights. We managed to easily park in front of the hotel in their small carpark to begin with but parked on the street adjacent (as they say to park if the carpark is full) with no worries, they supply a digital permit for you. The hotel itself was so open, inviting, charming and cosy, really nicely decorated and had a really nice all round vibe. The staff were FANTASTIC so so lovely, smiley and helpful. One staff member took one of our bags to our room for us when we arrived which was really nice. The young lady with glasses and long black hair was particularly smiley and so lovely, she really welcomed us when we came down for breakfast the first morning. Speaking of breakfast, it was delicious and they have a really nice dining area. 10/10 staff, I would be so proud if I were the hotel owner ☺️ The room was really nice, so welcoming with complimentary bits, sweet treats and port! A really nice touch was a sealed letter for us when we arrived with the info of the hotel (WiFi etc). The toilet was really nice too, two sinks and a lush rainfall shower. White towels, robes and bed sheets, overall felt soo clean! If we’re in Cheltenham again we would 100% love to stay here again, one of our most favourite hotel stays we’ve had.

I was lucky enough to stay at No. 38 during a recent visit to family in Cheltenham. Located just a short walk from the city center and opposite a beautiful park, No. 38 offers a touch of luxury that everyone deserves every now and then. The shared spaces, including the lounge, dining room, and bar, are stylishly designed and very inviting. The bedrooms are spacious, tastefully decorated, and furnished with high-quality products. The bed was large and incredibly comfortable, while the bathroom was well-appointed. There is parking available right out front, though I did not need to use it, and I did not avail myself of either breakfast or dinner at No. 38 although these are offered. The only downside was the lack of a lift, so I had to carry my heavy bag up the stairs, although it was only to the first floor.

We booked for 3 nights, directly with the hotel, several weeks in advance for a room with shower only. We were extremely disappointed on arrival with the room-number 11. This was situated on the top floor, 43 steps to reach, facing the back of the hotel over the kitchen roof. All the cooking smells from the kitchen percolated through the room due to the kitchens expel air. The room had a box on the wall for a wardrobe, big enough only for shirts, and no drawers anywhere to put smaller items. Also no room safe. You had to reach the bathroom by 3 steep steps which required the light putting on when visiting in the night therefore disturbing your partner. The shower pulsed hot & cold each night making it impossible to have a relaxing experience & the expel air didn't work. There was no shelf above the sink to place toothbrushes etc on & no glass ware. The ground floor of the hotel was nicely furnished & the dining room breakfast was good although service was slow. The reception was hid behind a curtain half way down the corridor. We went there several times to voice our concerns with the manager but he was never there. We are retired & lucky to travel extensively throughout the uk & world and found this short break far from satisfactory. Despite being asked by the hotel for feedback, which we have given, they have not responded.

American travelers, been to Cheltenham and the Cotswolds many times; first time staying at the No. 38 The Park.||A very, very good experience on all fronts, with only a couple of small "dings" against its' perfect score.||The building and grounds are beautiful, charming, sophisticated, warm and contemporary. The park across the street is convenient and handsome. Shopping and dining in the city center is an easy seven minute walk. Parking is to be found in front of the building, or on the streets around the property.||We stayed in Room 1, which they call "The Outstanding", and it really lived up to its own hype. The bed is perfect, from mattress to the high-thread count linens. I was very happy to find three lovely, soft pillows per person instead of two. Ding number one — when I snuggled deeply into the bedding at night, there was the faint but unmistakeable scent of wet dog in the comforter, pillows, and mattress, as if the guests before us had allowed Fido to sleep in the bed with them. Even after changing linens, that stink doesn't go completely away. But even with that caveat, it really was one of the best beds we've experienced for a long time.||The furnishings in the room and the hotel's common rooms are tasteful, historic, and mostly accommodating (ding number two — with all that space, and all that furniture, a chest of drawers for those staying multiple days would be very helpful). The bathroom is grand, with a dual-waterfall shower bay that's large enough to park a camper van. The wife found a complete Dyson hairdryer in the room, and crisp fresh terry robes were welcome.||Breakfast was perfectly made by multiple chefs, all dishes exceeding expectations. The dining room includes a pretty ivy-walled terrace for use on sunny mornings. Staff is friendly and polite. One of the mornings we were there two sets of guests brought their dogs into the room, and they both started to incessantly bark. I know it may be a surprise to some, but not everyone wants to have their quiet mornings interrupted by your dogs. Leave them in your hotel room, or — even better — leave them at home. But that's not the fault No. 38 The Park directly (though I'd love to see the dog policy changed), and overall they have created a great experience. 4.5 stars out of 5.0.

Absolutely exceptional. We stayed here for our wedding and have visited a few times since, it is definitely one of our favourite places to stay as it is always so wonderful. The staff are always really friendly and helpful, they very kindly upgraded our room this time as well. The rooms are decorated so beautifully and the beds are really comfortable. Highly recommend.

Lovely room with Georgian feel. Retro designed bathroom. Great attention to detail. Complimentary port, vegan brownie bites and hot water bottle was a nice touch. Bathrobes as extras and clean comfortable beds. Highly recommend.