Nobile Hotel Copacabana Design

I DO NOT RECOMMEND!!! If I could give 0, I would. I am writing this review to warn others. This hotel caused us stress, fear, and frustration throughout our stay, and I strongly advise anyone considering it to book somewhere else. From the start, there were serious issues. One staff member was initially polite when we arrived, which gave us some hope. However, as soon as we raised legitimate concerns, even this person’s attitude changed and became dismissive and unhelpful, just like the rest of the team. The hotel felt unsafe and unhygienic. During our stay, we saw ants, cockroaches, and other bugs in the hotel and in our room. We were later exposed to bedbugs, which resulted in bites and ongoing distress even after leaving. These are not minor issues, they are serious hygiene and health concerns. We also experienced theft during our stay. When we reported this to the hotel, we were told that there was nothing they could do. There was no reassurance, no clear action taken, and no sense that our safety or belongings were a priority. After this, we were genuinely scared for our safety. We felt so uncomfortable that we began wrapping and sealing our bags so we would know if anyone entered our room. We refused housekeeping for most of our stay because we did not feel safe allowing anyone into our room. The one time we did allow cleaning, everything had to be wrapped and hidden beforehand. We were instructed by staff to submit our complaint by email. We did exactly that, multiple times. We sent an email and received no response. We sent another email. No response. We sent yet another email. Still no response. On the day we were leaving, we had to go down to the front desk ourselves just to find out what was happening. Only then were we able to speak to a duty manager and she was so rude. Communication was extremely difficult, and no help, resolution, or accountability was offered. Another major issue was false and misleading advertising. On platforms such as Google and Booking.com, this hotel is advertised as a 4-star hotel. However, on other platforms it is listed as a 3-star hotel. When we raised this, the manager confirmed directly to us that the hotel is in fact a 3-star hotel, not 4-star. This discrepancy feels misleading and did not match what we believed we were booking. Overall, this wasn’t just miscommunication, it was a complete lack of communication and care. Staff were rude, gossiping, laughing about us and dismissive, management showed no accountability, and serious issues around hygiene, safety, theft, and advertising were brushed aside. This hotel ruined our stay and caused unnecessary stress and fear. No guest should feel unsafe, ignored, or misled. The only good thing was it was close to the beach. But honestly that wasn’t worth the issues we faced. I would never stay here again, and I strongly recommend that others avoid this hotel entirely.

I had a really good stay at Nobile Hotel Copacabana. The location is excellent — just a short walk to Copacabana Beach and close to shops, cafés, and everything you need in the area. The room was comfortable, clean, and had all the basics for a smooth stay.The staff were friendly and helpful, and check-in was quick and straightforward. For the price and location, it’s great value. Overall, a solid hotel in a perfect spot for enjoying Copacabana. I’d stay here again.

Dishonest Front Desk StaffOn October 5th, 2025, at around 5:40 p.m., I checked into the hotel. There were two staff members at the front desk — one male and one female. After completing the check-in process and receiving my room key, I went to my room and found that it was located on a very low floor, and the window faced the street, making it quite noisy.I returned to the front desk and politely asked if it would be possible to change to a room on a higher floor. The female staff member who helped me check in was about to check the computer when the male employee, Nicolas, immediately said there were no available rooms. So I went back to my room.However, I found it strange that he gave me this answer without checking the system. Out of curiosity, I looked on *********** and found that there were still five rooms of the same type available. I went back to the front desk and asked again why *********** showed available rooms while they insisted there were none. Nicolas firmly said there were no available rooms and added, “We’ve been here all day; we know exactly how many rooms are left.” Up to that point, neither of them had actually checked the system.I then went back to my room and booked another room of the same type on ***********. When I returned to the front desk to check in again, surprisingly, there was suddenly a room available. When I questioned why there hadn’t been one earlier, they said the room had “just been cleaned.”It is worth noting that it was already 6:30 p.m. by that time, and I highly doubt that many guests would check out that late, especially since less than 20 minutes had passed between my first request and their later claim.I am not trying to cause trouble — I simply feel disappointed by such dishonest and disrespectful behavior toward guests. I have traveled to many countries and have never experienced anything like this. I have been traveling in Brazil for nearly 20 days, and until now, every Brazilian I have met has been kind, warm, and polite. I sincerely hope that the actions of a few individuals do not tarnish the positive image of Brazil as a whole.

Nobile Hotel Copacabana Design is an excellent choice for anyone wanting a comfortable stay near the beautiful Copacabana Beach. The rooms are modern, clean, and comfortable. The breakfast buffet is tasty and extensive with an extended time of 6:00–10:00. There's not much at the hotel in terms of amenities outside of the comfortable rooms and breakfast buffet, but the surrounding area is perfect for exploring the beautiful city of Rio De Janeiro. The staff is also incredibly helpful. There was a plumbing issue in my hotel room, but the staff quickly moved me to another room and offered me several kind gestures as compensation for my inconvenience. All-in-all, it was a great stay!

Great hotel in a fantastic location very close to Copacabana Beach with many restaurants within walking distance. The rooms are very modern, clean, and comfortable. The included breakfast is tasty with lots of variety. The staff will happily assist you with any questions or requests. I extended my stay an additional night because I enjoyed it so much. All-in-all, a great stay!!!

We were robbed. I had 1700usd on the safe and came back to find only 900. They told me they were going to check the cameras but didnt give me a further answer. No one did nothing. That's the worst of it of course, but I have to add that the first room they put me in had an awful smell, the safe didnt work and neither did the lights. Not recommended at all.

I booked this hotel expecting a four-star experience, but what I got was closer to a *ONE STAR MOTEL*—if that. The conditions were unacceptable, and the attached photos speak for themselves. Room Conditions: Cockroach Infestation: They were present in our room (on an upper floor, no less) and seemed to be throughout the entire building. Black Mold: The showers were covered in it, and after requesting a room change, we toured multiple options—each one was worse than the last, with more mold, humidity, and malfunctioning AC. Toilet: The caulking around the toilets was discolored from what appeared to be sewage backup. Comfort & Cleanliness Issues: The "king-sized bed" was just two twin beds pushed together with a very, very, very uncomfortable mattress topper. Our sheets weren’t changed for nearly a week, and when we asked, the staff acted like it was an unreasonable request. Their attitude was consistently poor, regardless of how we communicated. The entire building was uncomfortably humid, and the air conditioning barely worked. Failed Resolution Attempts: After enduring days in a filthy room, we asked to switch—only to find every alternative was equally (or more) disgusting. When we requested to be moved to a different hotel entirely, management refused, directing us to contact our credit card company instead. Without phone service in Brazil, we were stuck there for the remainder of our nearly two-week stay. To add to the frustration, I requested a partial refund for the stress and unacceptable conditions—which they outright denied. Avoid this hotel at all costs. The photos and details here aren’t exaggerations; they’re proof of a property that neglects basic hygiene, guest comfort, and customer service. You’ve been warned.

I've written my review on Hotels.com as well because that is where I booked the hotel. I will be copying and pasting it here. I planned to stay from 3/6/25-3/9/25. Google isn't working for me to upload photos. I did however upload photos on Hotels.com. I posted the review on today 3/20/25. The hotel room was disgusting. It was extremely humid in the hotel between the lobby, the restaurant, the hallway, and in the actual room. There was also trash sitting on the window sill in one of the hallways. I saw it because I initially went to the 3rd floor but my room was actually on the 13th floor. The room was small which was fine for me because I was solo. I noticed some stains on the ceiling. I'm unsure as to what they were. I wanted to take a shower and noticed there were no face towels. I called the front desk and asked for some. After I called, I checked the bed for any dirty sheets and found both dirty sheets and dirty pillowcases. I called the front desk back for the sheets to be changed. The front desk told me to ask housekeeping when they arrived. When housekeeping arrived, I tried to explain the situation as best I could. She misunderstood the initial request and brought toilet tissue. I went to grab the towel from the towel rack to show her, then the towel rack broke off. That was the last straw for me. I packed my suitcase back up and checked out. I asked hotels.com for a refund. They had to ask Nobile. Nobile said no, which is absolutely ridiculous as I didn't receive what was expected. I'm currently disputing the charge with my bank. Book at your own risk. I later stayed at the Mirador Hotel and at Olinda Rio. Would definitely recommend both hotels.