Nobu Hotel - Caesars New Orleans

My boyfriend and I had the best stay! The staff we encountered throughout our trip, Marisol and Shelby, were extremely polite and helpful! They made the check-in process quick and seamless. I was in my room within minutes! Once in the room, I was amazed by the stunning view and quality of the overall design. From the floor-to-ceiling window view of the Mississippi River to the gorgeous walk-in shower, this room is sure to impress! Overall, we had a phenomenal stay, and I would highly recommend staying here on your next visit to New Orleans!

My husband and I stayed at Nobu New Orleans to celebrate his birthday weekend and loved our experience! The desk staff, Marisol and Maegan, were welcoming and got us checked in quickly. The tone was set on the Nobu floor right when we exited the elevator and were welcomed with soft lighting and the Nobu signature scent. The view in our room through the floor to ceiling windows made me very happy. I enjoyed relaxing on the sofa and watching the ships navigate the river as well as people watching around the Audubon Aquarium. The location is ideal for New Orleans, we were able to walk to and from the heart of the French Quarter as well as restaurants in the Warehouse District. We shopped at Canal Place and the Riverwalk all without needing our car. The updated Caesar's Casino is bright and beautiful. We enjoyed watching the College World Series from the sofas in the Sport's Book and found plenty of tables available for play. Unfortunately, we didn't dine at Nobu on this particular weekend because the time went too quickly but we will be back soon for dinner. I have been in the past and each bite was a delicious work of art.

I visit New Orleans for my anniversary; I stayed at the NOBU hotel that's located inside the Caesars hotel. Staff was amazing soon as we walked up it was all smiles from the desk agents! All of the staff in the entire casino was nice and friendly. The welcome beverage was really good and sweet. Overall, my stay at NOBU was wonderful!! I definitely will be back to Nobu for my next stay

First time here in New Orleans and I am happy to say that our stay here has been absolutely awesome!! Actually staying a couple extra days since the hotel is so nice, clean, and staff is extraordinary!! Would highly recommend!! Casino is fantastic as well as the dealers, bartenders, and wait staff. Great place!!

Didn't expect to love the Nobu Hotel this much--felt like my own little pocket of peace above the casino. The whole vibe was clean, elevated, and super chill. The room smelled like the signature Nobu scent, tea kettle was unexpected but a good surprise, and the wooden bathtub? Apparently exclusive and was absolutely worth the upgrade.

Walking into the lobby, I was immediately greeted by a very accommodating staff. Markia made the check in process quick and painless. The matcha lemonade tasted incredible as well. My girlfriend and I were impressed by the luxurious design of the room, not to mention the room. The next day after coming back to our room, we noticed how well the housekeeping cleaned up. Overall a great experience and definitely recommend.

We'd like to acknowledge MARKIA for going far and beyond! My son and I stayed there Sunday and Monday nights of this week. This is our second time there, and like the first time, our bill was not correct. Although Markia was to get off at 5 pm, she stayed later, just to make sure this issue was resolved. She did a great job, and we both appreciated her hard work in resolving this. A charge for Valet was again on the bill, and I'm a 7 Star and my son is a Diamond Elite. We encountered the same thing 3 weeks earlier, again being charged for Valet, plus additional charges made to our room that morning, from a restaurant that hasn't even opened yet for the day. Please "thank" Shaundria, Marisol and supervisor Shelby for taking their time to resolve this then. They couldn't understand how it happened, but Shelby took the bull by its horns and corrected it. So, imagine our surprise when it happened again this week. On our first stay, 50,000 points were deducted from my son's, as we were waiting for our vehicle. I went upstairs and spoke to Shelby, who kindly told me they had no idea who did this, and to see the rewards desk. My son went to the VIP host desk in the casino (after being directed there by the regular rewards desk) and met and spoke with a very nice lady, Dana. Please "thank" her for helping my son, resolve this issue. She to couldn't believe what she was looking at, not how or why these points were deducted. Then looked at the restaurant charges made that morning. My son said that place isn't opened yet. She told him he was correct, and will try to find out who made those charges. We had to leave, so she told my son she will have his points put back on his card, and will call him back when it's done. Dana, a lady of her word, called him and told him he was good to go! She was GREAT!!! PLEASE extend our appreciation to her for all!! All employees I've listed (some names may be misspelled ;(...) were patient, kind and the cream of the crop! We appreciated all they did! Thank you for hiring all of them, they are SUPER! Love this place!!

BEWARE when booking!!! DO NOT BOOK ONLINE ! CALL ! I booked our room a month prior to visiting the CAESAR! After driving 10 hours and arriving they tried sending us to the Harrah’s. We always stay at the Caesar because of the casino. They said they would switch me for another $115 a night but I would have to move rooms the last night. They weren’t willing to do anything above and beyond for their lack of information. The Harrah’s is right across the street but it not the Caesar. It’s more like the boot leg Caesar. I ended up canceling and going somewhere else. Also there’s NO POOL! ( we spoke to several people while visiting the casino and they all said the same thing about getting switched without notice. Everywhere on our reservation said Caesar!

On 8/13/2024 I booked Nobu Hotel Caesars New Orleans via Booking.com for one night only 2/7/25 to 2/8/25, at the posted rate of $516.25. Landed in New Orleans on 2/7/2025, went to the hotel, the front desk couldn't "find" the reservation. I called Booking.com, on the phone for 1 hour and 56 minutes while in the lobby, in front of the check-in desk. After 2 hours, the manager D. Marshall or Marshalls, denied my reservation due to the rate on Booking.com. They said the actual rate for one night is $4000. Did they have any compassion for turning away a woman with luggage and no other hotel to stay? No. Not so much as a "we're sorry", "we apologize", NOTHING. So, the booking was cancelled free of charge. Received a note from the customer service rep at Booking.com and eventually found another hotel for one night only. Stay away from Nobu Hotel Caesars New Orleans Goodnight and God Bless