La Trice W.
Yelp
On 8/13/2024 I booked Nobu Hotel Caesars New Orleans via Booking.com for one night only 2/7/25 to 2/8/25, at the posted rate of $516.25.
Landed in New Orleans on 2/7/2025, went to the hotel, the front desk couldn't "find" the reservation. I called Booking.com, on the phone for 1 hour and 56 minutes while in the lobby, in front of the check-in desk. After 2 hours, the manager D. Marshall or Marshalls, denied my reservation due to the rate on Booking.com. They said the actual rate for one night is $4000.
Did they have any compassion for turning away a woman with luggage and no other hotel to stay?
No.
Not so much as a "we're sorry", "we apologize", NOTHING.
So, the booking was cancelled free of charge. Received a note from the customer service rep at Booking.com and eventually found another hotel for one night only.
Stay away from Nobu Hotel Caesars New Orleans
Goodnight and God Bless