Noi Indigo Patagonia

There are 4 floors for rooms in the hotel. All 4 floors are exposed to ongoing construction Feb 2025 as they add an entire 20 room wing to hotel. From 8am-6:30pm daily. No noise, dust curtains, chemical odor barriers, etc., in place to isolate existing rooms from building area. Contact the hotel directly on status before booking. The existing rooms are basic minimalist design concept. Room occupied obvious maintenance lacking. Shower door not closing, hits door jam. Shower head cracked sprayed water sideways. Shower water valves leak drip continually. Toilet seat stops missing common to bowl. Washbasin area flooring needs scouring. Room cleanliness needs big improvement. Beds in rooms are two singles, if larger bed needed they push them together. Restaurant and bar ambiance nice, service was good. Food quality lacking. Ingredients appeared they were off the grocery store shelf, boxed foods. I.E: frozen french fries, desert, muffins, yogurts, etc. Hotel located on major road along waterfront with heavy traffic and noise. Hotel ambiance nice, however all was destroyed by the ongoing construction. Would not visit the hotel again. TripAdvisor does not allow video upload so could not share the “loud construction noise” as experienced; power saws, hammering, high volume workman voices communicating over the many noises.

I stayed at this hotel for one night and was extremely disappointed by the constant internal noise generated by mechanical systems, most likely from motors or air extraction units. The sound was persistent, resembling a low-frequency industrial hum that never ceased—day or night—making it nearly impossible to sleep without earplugs. It wasn’t street noise or occasional disturbances; it was a structural issue likely tied to poor insulation or faulty placement of HVAC systems. Even with windows closed and room doors shut, the vibration and mechanical droning were clearly audible throughout my stay. Management seemed aware but offered no real solution. If you’re sensitive to noise or value restful sleep, I strongly recommend choosing a different property. This is not a place for relaxation or quiet work.

Decent place to stay in Puerto Natales for a short trip. Spa is a bit dated / run down but not bad. Nice view onto the lake for sunset. The takeaway lunch box (instead of breakfast) was very generous - overall recommend as a base to explore Torres del Paine

The Noi Indigo Patagonia gets allover good ratings and is rated 5 stars on Booking. I do not agree with these ratings. The hotel is more like a 2 star Hostel. We were staying in a Deluxe Double Room. The room was tiny, not possible for two people to open their suitcases. Style is rather shabby than rustic, actually downright not clean. It had an open bathroom solution, lit by a bare light bulb. Only a small shaving mirror, no stand or glass for toothbrush. Separate toilet like a prison cell and a separate shower whith rattling pipes. Most luxurious were the bathrobes - with gold trimming! Weirdly out of place. On the positive side there was a good breakfast buffet, friendly staff and allover beautiful views. Altogether ratings and price are for a 5 star hotel (in Patagonia) but the standard is like a Hostel.

We spent one quick night here after being in TDP. We were happy with our room, the location, and the restaurant on site. The staff was very friendly and helpful, special thanks to Bastian who went out of his way to help.

We were booked by an upscale travel agent who put us in wonderful boutique hotels in Argentina and Chile. This one is worse than budget motels in the USA. Tiny rooms and little bathroom space or privacy. No chairs or table in our room; just a wooden ledge on which to sit. Inhospitable staff, from reception to restaurant. You have to laugh when headed to the bar for your free “welcome drink,” a server growls “Whaddya want” before a drinks menu is presented. We couldn’t wait to escape.

I had two separate stays at NOI Indigo Puerto Natales over the past two weeks. In both cases, my experience was excellent. The hotel staff was very helpful and pleasant; the rooms were outstanding with fantastic views of the waterfront; and the food in the restaurant was very, very good. NOI Indigo is in a great location that allows for easy walks to great shops and restaurants. Highly recommend NOI Indigo in Puerto Natales.

Noi Indigo went above and beyond to accomodate us! Our bags were lost en route to Puerto Natales, and we planned to stay at Noi Indigo the first and last nights of our trip, hiking the W Trek in Torres del Paine in the middle. The hotel accepted our luggage arrival from the airport, even when we weren't there, so it was waiting for us when we returned for our last night. They even arranged laundry for us on our last night as well. The pools on the top floor are amazing. Restaurant was delicious, breakfast was beautiful. The views are stunning. Only good things to say.