Georgia M.
Google
I would never normally write a bad review for a hostel, but this place needs one. As a solo female traveller they put me in a ground floor room with a window which did not lock and when i went to the front desk for assistance in the night he was incredibly unhelpful, saying there is nothing he can do to provide me with security. This hostel charges a premium rate for an unsecure room, and the staff at the front desk literally couldnt care less. Additionally, they forgot to provide towels in my private room on the first night, and when I checked out, they tried to charge me for a “rented” towel — even though the lack of towels was their mistake to begin with. In the morning, i spoke to a woman at the front desk who did help me in organising a second night in a new room however the manager did not come to speak to me about a potential refund for the night i spent in unsecure and unsafe accommodation. Although the hostel offered me free breakfast and a voucher for another CHE branch, my experience was so negative that I would not stay at a CHE hostel again.