Melissa B.
Google
We are from Melbourne and have previously stayed at Nomads St Kilda, which was an amazing experience. Unfortunately, our stay at Nomads Noosa was the complete opposite and absolutely unacceptable.
When we arrived, the rooms were extremely run down and looked nothing like the photos advertised. The beds were old and dirty, and we found cockroaches on them. The room was unbearably hot, the fan did not work, and neither did the air conditioning. When we raised this with reception, the response was dismissive and we were told “it seems pretty cold in there.” The fan was eventually fixed, but only after I spoke to the woman at reception more than five times to remind her.
The pool was filthy, with feathers and debris floating in it. The overall grounds of the hostel were dirty and poorly maintained to the point where we felt the need to clean areas ourselves. There were bugs everywhere. The kitchen was disgusting, with very old utensils, food left everywhere, not enough storage, and clearly not cleaned properly. To make matters worse, the kitchen closes at 10:30pm, which makes no sense for a party hostel where the bar serves alcohol until midnight. Food service also ends at 8pm.
Safety was our biggest concern. The hostel bar allowed men from outside the hostel, including locals in their late 30s, to enter late at night. Several of these men sexually harassed us and other women. Security did nothing to protect the young women staying there and instead appeared to be on a power trip, prioritising these men over guest safety. Multiple women we spoke to had experienced similar harassment.
There are also strange and restrictive rules. You can only buy drinks from the hostel bar from 5pm, and by 9pm you are forced into the bar or club area if you want to continue drinking. We were not allowed to sit outside and have drinks while playing card games, which felt unnecessary and controlling. You are also not allowed to bring your own alcohol, yet the hostel sells alcoholic cans at the front desk at any time of day.
Overall, this was the worst accommodation experience we have ever had. This place either needs serious renovations, better management, and proper safety measures, or it should not be operating at all. If you are a young woman travelling alone, please do not stay here. Spend the extra money for a clean, safe, and respectful place to stay. Avoid at all costs.