Nomination Italy Store Venezia

Yesterday I came into the store with the intention of buying a bracelet. Immediately I was met with a staff member who clearly had no interest in helping me. When I enquired about the bracelet she told me to look through a booklet and let her know which charms I wanted, instead of showing me the physical charms available in the store. The employee was so disinterested that I felt like I was inconveniencing her as a customer. I finally ended up buying a bracelet, but only because I knew exactly what charms I wanted as I had browsed the website prior to my in store visit. It also seemed like her and another employee were making jokes about me behind my back as they kept laughing and whispering to each other, which made me very uncomfortable. Because of this I just wanted the experience to be over, and I quickly bought my bracelet and left. Very disappointed by this Nomination Italy store in Venice.

Extremely helpful staff, Monica spent a long time chatting with us about all of the products and all the information we need for each piece! Beautiful shop and lovely staff! :))

Bought my first nomination bracelet in Rome and was very excited to get more charms in Venice especially since this store has a wide selection. I walked into the store and was immediately greeted in a very disinterested way by the staff. I let the employee know I was looking for charms but she just told me to look through a pamphlet as looking at the charms in person. It felt like such an ordeal to even try on the charms to the point where I apologized multiple times for switching out the charms because I felt like such an inconvenience. Had I not been determined to get a charm as a souvenir from Venice I would have walked out empty handed because of how rudely I was treated. Extremely disappointed by my experience here.

My friend and I had the loveliest time at this store. The bracelets can be personalized but can also be added to in the future! The staff were extremely helpful and patient in showing us different charms and explaining the qualities of each type of link/charm. The staff member helping us also advised on sizing and how to care for the pieces. They also helped us with the tax refund entitlement. Overall would highly recommend for a personal souvenir and lovely experience!

Monica was amazing and gave us a beautiful experience buying my husband's valentines day gift! Thank you so much!

One of the ladies who works there was very kind and very helpful and answered and explained everything. The prices are very good and so is the quality Definitely recommended!

the lady helping us was extremely judgmental and overall not very helpful. we came in for the charms and ended up walking away with nothing. the woman gave us magazines and we silently flipped through them while she did nothing only talking to us to up sell us something. and when we asked about an exchange system she gave us a look and so did her coworker. we may have actually just sucked it up and paid the extra euro if it wasn't for the awful cost service.

What a lovely shop, they had all the charms I was looking for, as well as the blue links bracelet. Lovely lady that helped on 2 occasions I went 🙏🏻