Nongsim Hotel

I had to move my stay up by one day, and they would not let me. Make sure you are positive on your plans, or you'll loose the entire cost of your stay. They wouldn't even hold my room that I paid for until I got there the next day. All of the other hotels and airlines in South Korea let me move my reservations forward except this hotel.

Right on the best onsen style spa I've seen. Rooms are very tidy and clean. Location is great, many restaurants nearby. Staff super polite and spoke good English.

Located Hot Springs area which is Spa city on Dongnae Onchenjang in Busan city, South Korea

ZERO STAR The hotel is ok, but the staff is too stuck to the rules... They didn't even give us a minute early check in... And we know for sure that the rooms were available... Zero client service oriented... Zero friendly welcome The expired frozen pizza I have in my freezer is more welcoming than the hotel crew...very disappointing

We always stay at Nongshim hotel when visiting Busan as all the rooms have hot spring water so you can bathe and relax in the comfort of your room.Unless you are keen on hot spring water bathing this hotel isn't an obvious 5 stars. It shows its age and the service level is also not 5 star hotel standard.

We moved here from another hotel in Busan for 1 night and it felt so dated in comparison. The windows are small, the room was very clean and well-maintained but needed updating. However it was spacious and the free tickets the spa were great (see spa review for details).||Great:|- Excellent bed and pillows.|- Adored the toiletries - felt very luxe and smelled amazing.|- Spa access.||Good:|- Room was spacious and good value for money.|- Location close to mountain: great walking and running trails.

Dirty room, dark room, half of light doesn't work, breakfast not very nice (even rice is not good), not nice staff, very far from lively neighbour. They show nice pictures of swimming pool but you can't swim. In synthesis, looks good but no point to come.

Hotel Nongshim was a pleasant surprise for me. From its sheer size to its facilities, I don't have much to critique on. The front desk was really helpful and kind. I took an elevator up to my room and was pleased by the size of the room and the fully stocked fridge. The bed was so comfortable and the TV was big with many channels. The bathroom was also spacious and I really enjoyed taking a bath in the comfy tub. All expected amenities were available and the hotel was also close to restaurants and bars, if you're looking for a drink. I wasn't able to visit the spa - which I regret as I'd heard great things about it.