Noom Dakar

Fantastic hotel with amazing facilities! Breakfast was fantastic - one of the best breakfast buffet we have had! Has access to four different restaurants on site, which have different themes. Room service also was great. Best features was the amazing pool and pool side bar which had fantastic entertainment almost daily, but especially weekends. Also, there is a shopping mall connected to the hotel which has everything you can ask for including a grocery store, pharmacy, cinema and restaurants. The spa was also fantastic with a sauna, steam room and hydropool as well as has a well-stocked gym free for guest use. Service was fantastic. The area is a great location - close to a beautiful local public beach, the African Renaissance Monument and the African Souvenir Market park plus much more.

This hotel was recently used for a large international financial services conference. However, it fell far below standards expected and provided in similar hotels elsewhere in the world. ||Check-in took forever, and the first room allocated to me was on the ground floor, with diners of the terrace restaurant positioned on my patio! Having to close my curtains for privacy and quiet, I demanded another room. ||The new room was in a quieter part of the hotel and quite pleasant, clean and comfortable. However, the TV didn't work, nor could the temperature on the aircon be changed. There was absolutely no response to any attempt to contact reception or room service by phone - even the emergency number was never answered!||Room service was abysmal, with the hotel forgetting my original order, and me having to wait an hour and a half for my dinner. ||Whilst breakfast was enjoyable, the rest of the hotel's food was average, at best. ||African hotels need to wake up if they are going to compete internationally for business.

The friendliest and most professional/efficient staff I've come across in a while. If the treatment I had was the norm, this hotel should be the best in the region. Great location, big room, several eating and entertainment options (bars, venues, etc etc). Pay the extra for sea-view rooms, it's worth it. The breakfast has all options one would like. After staying in various hotels, this will now be my landing spot in Dakar.

I had the pleasure of staying at Noom Dakar Sea Plaza with my family. It was a wonderful experience. Everyone was very friendly and nice. I would like to commend Ms. Sade Okega for going the extra mile to ensure we were comfortable. She was very welcoming and kind, and took the extra time to ensure we had a good stay. Our transportation to and from the airport were smoothly arranged as well. Overall a great experience.

It’s still one of the most hospitable hotels in Dakar with excellent service. |Aliou at the reception was very friendly and helpful. |The ambience at the terrace Galuchat restaurant on Saturday afternoon was remarkable with the restaurant staff demonstrating enthusiasm for their customers.|Kudos to Ms. Marie Noelle for being attentive to detail for the customer and Noom.

Noom Sea Plaza has a great atmosphere—especially by the pool on Friday nights with a live DJ. The vibe is lively and stylish, and the mocktails were refreshing (I didn’t have alcohol, but the drinks were well made). It’s a lovely place to hang out and soak in the ambiance. That said, the poolside food really let the experience down. The Caesar salad came with a mustard-based dressing instead of the classic one—and they didn’t have the proper dressing when I asked. The burger meat was thick, rubbery, and lacked flavor, and even the chips were bland. The maki rolls were good, but the portion was small for the high price. Oddly enough, the hot chocolate was probably the best thing I had. Great for drinks and a vibe—just don’t come hungry.

On arrival at the hotel, the reception could not find my booking even though i showed them the confirmation email, they then made me a new reservation after a 30-minute wait, it was late at night and i very tiered having to wait for a room. ||The room they gave me was directly above the pool bar and the music was loud which prevented me from sleeping until after midnight. i asked for a room change for the second night as i needed to be up early for travelling to work but i never got one, so my second and final night i could not sleep until the music at the pool bar finished. A few days after i checked out i noticed my points were not added to my account, even though i asked reception on numerous times and gave them my membership number. I called customer services and eventually got my points, but again it wasn’t straight forward as customer services could not find my booking reference, even though I had a receipt with my reference number on it. I am a premium member, and was not happy with the whole experience, very poor from the Radisson group.||

Friendly staff and a clean hotel on the water. The rooms are very nice but they could use some regular maintenance. The safe didn't work and there was no USB charging available. The ground floor rooms, facing the water are convenient to access the pool area, but you give up any sense of privacy as the windows are non mirrored and only slightly tinted. There are dining areas within a few feet of the sliding glass wall/door. If you keep the blinds closed for privacy, you are left with a dark room as the lighting is designed to compliment the sunlight. The mall is next door which is convenient. The included breakfast was delicious, zero complaints. The hotel felt clean and safe.