Hunter H.
Google
After a disappointing experience at Indochino, we walked into Nordstrom and immediately felt the difference. Our sales associate, Max, went above and beyond from the very start. He was warm, welcoming, and genuinely invested in helping my boyfriend find the perfect suit. He guided us through options without pressure, offered thoughtful recommendations, and treated us with kindness and respect the entire time.
The seamstress we worked with was also outstanding. She was professional, detail-oriented, and made the fitting process smooth and stress-free. Both Max and the tailoring team provided exactly what you’d expect from luxury customer service — attentive, knowledgeable, and accommodating.
We left not only with a suit we love, but also with complete confidence that we’ll be back for future purchases. Thank you Max and the tailoring staff for turning what started as a frustrating shopping day into a five-star experience.