Rachel R.
Yelp
Highly recommend this hostel. Clean, comfortable, towels and bed sheets provided. But the five star rating is earned by the welcome I received when arriving solo from the ferry into Port Hardy late at night with a stinking cold.
I was shivery, sneezy, sleepy and grumpy (so many dwarves) and Anne was extremely kind to me. I had booked into a dorm room but she moved me into a private (partly concerned for her other customers, which I completely understand, but win-win for me!), she opened up their restaurant / cafe, which had been locked for the night, to make me camomile tea. She was so kind, supportive and concerned, and it meant so much as a solo traveler who had been on the road while sneezing for 2 days at that stage, with 2 more to go before the next more-than-one-night stay.
The family who got off the ferry with me said they have been staying here for years whenever they came up and down on the ferry and it has always been comfortable and welcoming. This place is an institution that still goes the extra mile for their customers.