North Union Apartments

I look forward to being a tenant soon with such great staff there like Josh who explained all in detail and went far n beyond to be sure I understood everything, and I just commend this team at north union my soon to be home sweet home God willing. Thanks again for such great Help.

North Union Apartments deserves all 5 stars! Living at North Union Apartments has truly been one of the best rental experiences I’ve ever had. The staff here is phenomenal. Tosha, the property manager, is absolutely incredible. She goes above and beyond for residents and genuinely cares about the community. Sammie and Josh in the leasing office are just as amazing. Every interaction I’ve had with them has been friendly, helpful, and accommodating. Any time I had a question or concern, they handled it immediately. And maintenance? SO fast. Every request I put in was taken care of almost instantly. I also adored the convenience of this place. The Fort Union Shopping plaza is literally in our backyard! Never have to go too far to get my groceries. Or if I forgot something, I just take a quick run to Smith’s which is open until midnight! The Amazon lockers were super handy, and whenever I was out of town, the staff held my packages for me until I got back. The elevators here are shockingly fast (seriously, a game changer), and the two-story indoor garage with no reserved spaces is awesome. I was also thrilled about the EV chargers, which were a must-have for me. They have two on each garage floor, and it made charging my Tesla so easy. Plus, being able to let friends into the building and garage through the app instead of messing with key fobs was such a cool bonus. My friends loved visiting because their cars never had to sit in the blazing sun or deal with snow on the street. And I have to mention: I LOVED my Aspen 1-bedroom apartment. It is unbelievably spacious for the base rent pricing, and honestly one of the main reasons I chose that floorplan over the Tahoe model. I was obsessed with the sliding door from the bedroom to the bathroom made me feel so luxurious. And having my washer and dryer right inside my closet? Life-changing convenience. Overall, North Union Apartments has been an amazing place to live. Between the wonderful staff and how comfortable my unit was, I couldn’t recommend this community more!

I’m looking at moving to the area from Idaho in December, and took a tour of the facility with Josh and he’s a rockstar! The building and facility are really impressive and North Union is my top choice currently for where I’m looking to move. Josh took me to see multiple units, explained really well how everything works, showed me all the amenities, and made sure to tell me all about the area, stores, restaurants, etc. as I’m not from there. I was really impressed by his professionalism and care to make sure I knew everything I needed to. 5 Stars for North Union. 5 Stars for Josh!

Samy and Josh from the leasing office are great and have helped my husband and I from the beginning have a great experience! Samy was very kind during the initial tour and showed us the amenities available to residents and the different types of units that were available to rent. She answered all of our questions regarding living at North Union and even mentioned near by restaurants, malls and grocery stores that may interest us. I’m very impressed with how clean the hallways and shared community spaces are kept and well maintained. Dog owners also clean up after their pups which is nice. I came in a second day with my husband to look at another unit that we were interested in seeing before applying, and Josh was kind enough to show us the unit which ended up being the unit that we applied for and are now renting. Josh was also very down to earth and helped my husband and I with the application process in person which we really appreciated. The approval process was very quick and Samy was very helpful by keeping us updated on the process and walking us through how to upload the necessary documents. Thanks to Samy and Josh’s help with a speedy application and approval process we were able to get a 8 week rent free special! Upon moving in we found that the bathroom and living room floor needed to be re-cleaned. I spoke with Samy and she came up to our unit in person to inspect the bathroom and living room floor, and both Samy and Josh cleaned the mess in the bathroom which we were not expecting from them but were impressed with their initiative to resolve the problem right then and there. Samy was able to schedule professional cleaners to come to our unit and clean the entire unit again on the next business day as we requested. All apartments have their problems and issues, but so far my husband and I have been very impressed with the leasing office agents willingness to resolve any issues as quickly as possible and make sure that we have a pleasant experience as residents. Overall our experience at North Union has been great so far! Our apartment has an amazing view of the city and mountains, the community is clean, and the leasing office agents actually answers the phone when you call them and want to help us… which is rare at other apartment complexes. Thank you Samy and Josh for all your help! Highly recommend living at North Union.

North Union is the place we will move to. Josh went above and beyond, letting us tour the whole place and giving us key details that no other leasing agent would have ever even thought of. We loved the Tahoe apartment so much, it’s clean, new, and homey.

SO, these people are affordable apartments RIGHT IN MY VOUCHER RANGE, HOWEVER, THE UNTRAINED, SPOILED STAFF is under the impression it WAS MY JOB to pick out THAT THE LEASING AGENT THAT WAS HELPING ME moved into. They also told me my voucher had to COVER the entire cost of rent plus ALL THEIR UTILITIES( WHICH ARE ALL BILLED SEPREATLY, so they can have the best of both worlds, affordable housing AND markets renters. They love playing both sides of the fence. The bmr would've been 9 dollars UNDER MY VOUCHER. THEY CLAIM ALL THEIR FEES+RENT WAS WHAT MY VOUCHER HAD TO COVER. THEYRE ON MY LIST OF PROPERTY MANAGEMENT THAT I HAVE CONCERNS ABOUT, AND THOSE CONCERNS WILL BE ADDRESSED IN COURT.

I have lived here just under 3 years. The change of management has been good, especially with the new system of being able to pay online without a $60 transactional fee. Also, staff has been so far kind, a much needed change from Brittany's consistent attitude. We are moving to get more bang for our buck. Our base rent on a one bedroom is $1,629 and with all of the added fees we pay $421.95 on top of that. So monthly, for a one bedroom at 781 sqft and a 12lb dog, we pay $2,050.95, pretty insane. Maintenance is quick, they may not fix something on the first time around but at least if you call them again they will most likely be back the same day. The dog park / area is depressing, and you CANNOT bring your pets into the courtyard. Huge missed opportunity there. They have been saying for years they're working on the dog area... I have seen absolutely no change. GOOD LUCK getting into P1. There is always traffic blocking the entrance. You will end up sitting, blocking oncoming traffic to wait for it to clear or having to do a U-turn to get in. You WILL hear the highschool, even during summer break they have something going on. You will hear the class bells, any event (music blasting morning AND night), it's super fun... Lastly, since the management change I have been seeing bugs! Many spiders on our patio and we even have had cockroaches which we have called to get our apartment serviced. I think the ball was dropped on that one during the transition. I have enjoyed living here, but the price is just not worth it.

This is the worst apartment I’ve even lived in. I’ve lived in 5 apartments over the last 8 years. All over the country, from New York to Rhode Island, out to Utah. I would never recommend this to anyone. Over my time living at north union, here are some of the things we had to deal with: - a resident pulling a firearm on another resident (no resolution) - the constant smell of smoke in the building - 2 separate occasions of my car being broken into, even in the ‘secure’ parking lot - incompetent staff in the front office - pool and Hottub constantly broken or unusable - unexpected new fees implemented during the contract with no ability to say no… it will cost you more and more by the day to live there Only good thing was the maintenance and custodial staff who kept this place alive. We appreciated you!

The property has really gone downhill since I moved in. The sun umbrellas around the pool were removed, the gas in the grills are no longer refilled, there are lots of homeless hanging around on the Smith's side, etc.. Additionally, they penalize existing residents with big lease cost increases while enticing new renters with significantly lower rates. I must say that I really appreciate the leasing agents, maintenance, and cleaning staff, but I can't stay somewhere that tries to take advantage of good renters. Link to ProPublica article explaining how and why they penalize loyal customers: https://www.propublica.org/article/yieldstar-rent-increase-realpage-rent Update on August 6th: Looks like someone's been paying to have my review removed....naughty, naughty. I wonder how many others' reviews have been deleted?

This is the worst apartment I've even lived in. I've lived in 5 apartments over the last 8 years. All over the country, from New York to Rhode Island, out to Utah. I would never recommend this to anyone. Over my time living at north union, here are some of the things we had to deal with: - a resident pulling a firearm on another resident (no resolution) - the constant smell of smoke in the building - 2 separate occasions of my car being broken into, even in the 'secure' parking lot - incompetent staff in the front office - pool and Hottub constantly broken or unusable - unexpected new fees implemented during the contract with no ability to say no... it will cost you more and more by the day to live there Only good thing was the maintenance and custodial staff who kept this place alive. We appreciated you!