A great stay, very reasonably priced accommodation ideal for getting early ferry. Pool and changing area very clean, staff all lovely and friendly. Fish and chips was an enormous portion, chili garlic chicken was delicious. Will definitely be back and will try the curling.
Lyns
Google
Lovely hotel, spacious room, just a little dated. Noisy due to no soundproofing between rooms but it wasn't a big issue for us. Breakfast served to the room for a small charge. Only stayed one night after getting off the ferry, very close to the port. Recommended.
Allan D
Google
We had a brilliant stay here. The place is dated with regard to decor but that actually works in its favour, especially as it’s immaculately clean and in good condition. |The staff couldn’t be more friendly and helpful especially Mo and Oliver. Lovely views across the loch, very comfy beds, great shower pressure, decent food and sensible bar prices. The only slight negative is it’s very warm! 100% we’ll be back.
tighcorrie
Google
The hotel provided our venue for our charity AGM and dinner. It was outstandingly good. Every request was met and the dinner service in particular was excellent. Over 100 people at the AGM and dinner and it went without a hitch. Food very good too. Many of us stayed there and I had a very large room with a very comfortable bed. Lovely staff too. Can't recommend it highly enough.
R. B
Google
Rooms are massive but very dated and need massive overhaul but keeping it traditional Scottish will suit it well. Wifi offered in the hotel is by far the worst I've had to use in any hotel..ever...
Food is great, tastes amazing and good selection but is expensive considering portion size. You need a new toasters
Staff are great and very accommodating. Considering this hotel size, location and heritage it has great potential to be great.
Karolyn M
Google
Great fun curling weekend.|Gail did a super good organising the completion, sorting out the score cards and making sure the ice was at its best for the curling.||The food was good with a varied selection including one vegetarian option at dinner. ||Buffet lunches consisted of salad dishes and roast potatoes as well as several dessert choices each day for vegetarians. Two meat cuts were also available for the non vegetarians. ||||The dining room staff doing a really good job serving a large group with hot food when we were altogether at dinner time. ||I was delighted that this year there were some veggie sausages for breakfast at least on two mornings (they ran out on the third) ||Room was reasonable spacious and bright with a view out towards the water. |The bed was comfortable to sleep in. ||The carpets on the stairway and halls are a little tired and threadbare in patches.
Wendy A
Google
Christmas party night.|WOW! Best management team!Fantastic service! Great entertainment! Excellent food! We will be back next year without a doubt. The management team have turned the North West Castle into a first class venue.Thank you!
Tim McCauley
Google
Lovely boutique hotel close to everything in town and a short walk from train station. Once the house of an accomplished arctic explorer it is now a hotel with its own curling rink which makes it a destination for curling competitions in winter. Nice bar and dining room has an understated elegance. Had a great stay here.