Quang Hải T.
Google
Absolutely 5-star, or even 6-star. There are amazing scenery along the way, foods and drinks are served almost every two hours and generally are tasty. The crew is very friendly, supportive and professional. They really know how to deal with everything that can happens along the journey, and even know how to cheer the crowd up. Riding in this train is not 100% smooth as there are small bumpies here and there, but for me it simply add some niche to the feeling that I am travelling through a historical, classic route. There are complimentary Wi-Fi onboard so you will not feel boring for any moment, and actually the beautiful landscape outside will take your attention to the extent that you will not need the internet much. Must-try experience and the best way to see the North Island. And just a small note: travelling from Wellington to Auckland may be preferable, as a major of the scenic landscape are close to Wellington than Auckland, so departing from Wellington will allow you to see the main attractions sooner.