Novotel Bandung

I had a wonderful stay at Novotel Bandung. The food was absolutely delicious with a great variety and excellent taste. What truly made the experience even better was the service, especially from Mba Salsa. She was very kind, friendly, and attentive, making us feel welcomed and well taken care of throughout our stay. Her warm hospitality really stood out. Overall, it was a very pleasant experience, and I would definitely recommend Novotel Bandung to others.

The hotel is in a strategic location and it’s easy to find food nearby. We stayed in an upgraded room, but there was a smell of smoke. The room itself was quite good and spacious enough for a family. The food was so-so—not special, but okay. Please improve the food quality and the room scent.

The rooms are quite old and cleanliness was disappointing — my room had hair everywhere, and the faucets were covered in what seemed like moisturizer from the previous guest. The sink was constantly clogged. Breakfast options were very limited, and the service felt rather stingy. Service felt minimal rather than welcoming. The staff is welcoming though

One of the few hotels in Bandung with good sound insulation. Having tried several other hotels and being woken up by loud motorcycles or trains I decided to try Novotel and I'm glad I did. Comfortable bed, clean and most importantly quiet - you can actually sleep there without some motorcycle waking you up 2am.

Had a short stay. It was a good stay. Check in was easy. Staffs were freindly and helpful. Room was okay. Not too big not too small. It was clean. Its somehow feels a bot old but atill very acceptable. Parking might be difficult when its crowded. Great location, just downtown. Very near to a lot of things.

Alhamdulillah, this is my second time stay at Novotel Bandung this December. Qadarullah, I was initially booked in room 807. The Wi-Fi was weak, making internet access intermittent and slow. Management then moved us to room 415 (a junior suite) with an in-room signal booster. In the following days, my family and I had a very pleasant stay. I got used to ironing all my clothes, and I also got to borrow an iron every day. The restaurant also offered a wide variety of food. Thank you Atra, served our family very well and kindly. I will definitely stay at Novotel Bandung again next time. Hopefully, when we return, all rooms will be equipped with signal boosters.

The hospitality of the staff is excellent, no doubt about that. However, during my 4-night stay, I accidentally hit myself on the bathtub about five times. I’m quite short, and every time I stepped into the bathtub, I ended up bumping into it even though I was being careful. The edge of the bathtub is quite sharp. My knee has scare from it. I hope this can be taken into consideration.

The hotel is centrally located allowing visitors to visit other places from this area. The breakfast was good and the staffs are very friendly and humble. They are also respectful and polite when serving guests. Staff named Salsa, especially was very nice and helpful in explaining the ingredients in the food and helped to make an awesome cappuccino coffee for me. Thank you Novotel Bandung 💐