Novotel Berlin Mitte

Clean hotel with pleasant rooms. Staff are very helpful and courteous. It is a little ways out of the main centre but not to far and can mostly be walked. When we stayed it was very cold and snowy so we mostly took taxis - Bolt was out preferred option and we had no trouble with them at all.

The staff are friendly and helpful. Know the locality and good at guiding you around the area. Beds a but uncomfortable but manageable for a few days. There is a play area for children which is helpfull to entertain the kids. The breakfast is good , the selection of food was aplenty. Something for everyone, you wouldn't go hungry. We were there for the Christmas markets and there were a good selection of them all walking distance from the hotel. On average most things were a 20 minute walk . If you enjoy walking then there were places one could walk to within 30 to 35 minutes.

We visited on Devember 2025. The room was clean and hot. The hotel is in city center and close to metro and bus station. The breakfast was good. |Just one of the elevators was out of order and it can be ceowded on rush hours. |The hotel is close to chriatmas markets and you can go on foot also .

This is the hotel I stay at every time I visit Berlin. Above all, the rooms are spacious and clean. Located on Museum Island, it's within walking distance of the Neues Museum and the Alte Nationalgalerie, and public transportation is conveniently located.

The staff were professional and all responded to our questions and requests quickly.|The furniture was very comfortable! I appreciated having a variety of pillows and a high quality mattress. The rooms were of medium size, neither small nor large. It was very nice to have a window that opened (although the weather was cold).|The hotel is quite nondescript but very comfortable - I wouldn't recommend it as "unique" or "beautiful" but it is certainly very comfortable, pleasant, and most importantly, it was extremely clean. The breakfast was varied and quite good - better than average for a hotel breakfast. The hotel's gym is very small and has very limited equipment, so if that is important to you, look at the hotel's website to see the photos and check if it has what you need.|The walk to the metro was about 8 minutes but we walked to most destinations as this was in a very good location for sightseeing, music, food, etc. It was also very easy to get a taxi. There are nice coffee shops within walking distance - we especially liked Wall Coffee.|I would choose here again for a comfortable stay, with a high standard of quality (furniture and breakfast) and especially for the cleanliness. It wasn't exciting but it was very dependable, typical for a well-managed Novotel.

The breakfast was really great, very diverse and good. the location was ok for tourists. next time i will take something in KDAM or TOR its a bit o a walk to the U, one o them was shut down. easy parking and a play place for little kids. clean. Hotel surprised my daughter on her birthday with cookies and a coke in the room. Thank you to the head housekeeping Jana for creatively fixing our problem. |On the down side the rooms are small, especially for a family. the pull out couch is not full size in the length, it folds once out so for bigger kids/teens this is not great. my daughters feet were hanging off (too tall.) I had to really push and ask more than 4 times for helping with a solution which is too much. being busy isn't an excuse not to help.

This was the first time I've had this experience. I chose this hotel on Museum Island, but upon arrival, I was assigned a medical room. It truly wasn't the best experience, and when I expressed my dissatisfaction at the hotel reception, I only received a negative response and there was absolutely no empathy in addressing my request. It wasn't what I expected; it was a very bad experience. They largely ruined my Christmas visit to the beautiful city of Berlin. Because of the time of year, I had no options to change rooms.

Tristan. That's his name. He's amazing. If you need anything and you ask any other staff, they basically refer you to Tristan. It's quite simple. My wife is aggravated with the cleaning staff and most others, but Tristan is just the man you need to make your stay change from annoying at best to enjoyable. I don't know if he's the manager but in any case, i strongly urge accor to make sure they retain him. He's absolutely incredible. I would rate this hotel just 2* without him, but it's a safe 5* with. Why 2*? Even wifi isn't working. It's crap. It worked during our first stay very nicely, 2 days later even the front desk staff were complaining they could not get on. Cleaning staff is very weak too... very bad tbh... but again, the poor Tristan will make up for their shortfall by providing everything they missed. He's truly an incredible asset. For full disclosure, I'm totally unrelated to Tristan and will most likely never see him again.

Breakfast - 5 stars, all you can eat, and you don't have to be staying at the hotel to eat there. IIRC it was roughly $24. Only complaint was that there was no decaf coffee, and it gets pretty crowded if you don't go early. But tons of options - muesli of various kinds, many kinds of pastries, bread, plus there's fruit, all kinds of sliced meat, and there are mini pancakes, hard boiled eggs, etc. almost anything you can think of for a German breakfast. Accommodations - 4 stars. Quiet room, comfortable bed, temperature control. The shower is small, and the towels weren't great, but overall it was fine. Clean, they give you a kettle and some tea bags (and powdered coffee if you drink it). There's an Apotheke and a small grocery store about a block away. Close to the subway and several bus lines.

We booked this hotel for a one-night stay in Berlin. We'd expected the typically friendly Novotel service but were surprised by the newness of the building (evidently it'd been renovated) and the spaciousness of our standard room with modern bath and two chairs - too often doubles only have one chair. The floor-to-ceiling windows were nice, even if the view of the office building on the other side of the street wasn't so special. A neat touch was the semi-hidden space to hang up our clothes, so much more practical than big closets (see photo). Wifi was fine both in the room and in the lobby and of course free (hotels seemed now to have learned not to charge for wifi). Since we're no fans of buffets and since our very reasonable rates didn't include breakfast, we didn't have the chance to eat in the friendly lobby/breakfast room/bar combination area. As others have mentioned, this Novotel is centrally located not far from two of the main plazas: Potsdamer and Alexander. What we realized later was that the address, Fischerinsel, is exactly accurate: the hotel is really on an island as we can testify having walked over bridges in both directions. And without crossing any bridges you can visit northern part of the island, which appropriately enough is called Museuminsel and has UNESCO World Heritage status.

This is a great hotel near to the Spittlemarkt Subway station. The hotel is well kept and rooms are good sized with excellent showers. You can purchase a breakfast option, but I recommend just to walking around the corner to the Edeka market (grocery store) where you can buy yogurt, pastries, fruit, etc. Hotel staff are excellent and the restaurant is a nice place for dinner if you want to stay in the neighborhood. Very easy to get around Berlin using the subway!

Quite a nice place to stay. Clean and centrally placed in Berlin. Stayed here for four nights and can reccomend this hotel. The bar is also ok.

Good quality hotel, friendly staff and very clean also. It's in a good area right next to a train station. Good price also.