Novotel Den Haag City Centre

A fifteen minute walk from the Centraal station but also close to a tram line. The hotel is built inside 'The Passage ' shopping area and is a lovely hotel. We had an excellent room and Bas on check in really looked after us and our room was ready early. We ate in the hotel restaurant and the food was excellent and the bar had local beers and also a good range of European wine and other beverages. The WiFi was excellent and there were many English language TV stations. An excellent stay.

Very satisfied about the stay. I love the sustainability measures (to choose for not cleaning the room) although I did miss a small fridge. I understand the reason for it but I did not book breakfast and wanted to store my yoghurt / milk / fruit. Fortunately, it was winter and it was chilly enough in the room to keep it outside the fridge but I would have loved a small fridge. It might be good to have the option to book a room with a fridge.

Hotel is centrally located with trams, buses and shopping centres a stone throw away. Great for mobilising through the city. Staff is direct and friendly, overall good service (especially the guy who served us dinner on the 17th at the hotel's main restaurant. Breakfast was extensive with plenty of options and generally quite delicious foods. Came here for some nights, enjoyed the first room we got but not quite the second room that we booked for in the 100s. It was run down and bit shabby with old water kettle, stained towel, stuffy room, defective light bulb and worn out mirror frame. Thankfully it was only 2 nights in that room but this does not reflect the price paid for that room. Maintaining the standard we got in the first room which was just great, ambience wise and all would have been appreciated. Started off with great taste but left off alittle disappointed.

This was a great hotel stay. The staff are wonderful and very helpful. Very good location as well. ||The room was a good size with a pen tea and coffee making facilities and a lovely shower. The plugs by the bed were intermittent but that’s neatly every hotel. ||The gym was ok - running machine, elliptical and a bike. Lovely views ||Breakfast was a bit expensive (€24).||Big thanks to the blond gentleman and the woman with cat’s eye makeup. Both incredible and helped me navigate the city

The hotel is located in one of the best areas of The Hague. The breakfast is excellent, and the staff are very warm, friendly, and always ready to help with anything you need. I would like to highlight the outstanding service from the reception team, especially Michelle and her blonde colleague with blue eyes, whose name I unfortunately don’t remember. The rooms are cozy and warm, although the bed is a bit small. Cleanliness is at an excellent level.

We came for a weekend stay with family and got a free upgrade to executive suit. The hotel welcomed us with a cosy atmosphere, play area for kids and a breakfast with exactly the right balance of choice, quality and taste. The hotel is in an excellent location in the city centre, near tram and at a historical shopping passage.

Very nice hotel with friendly staff. The girl at the breakfast service is very sweet and helpful. Lobby of the hotel is cozy. Overall nice experience. Had a nice little view of the tall buildings.

I am so glad I booked this hotel it was the perfect location, shopping is walking distance you could spend the whole day wandering about the shops. Staff were great, breakfast was yummy we loved it. I would definitely come back. Great price as well as I managed to get in time for the summer sale. Clean hotel with everything you need, also has a small play corner for toddlers which my little one enjoyed when we needed to come back for downtown.

Nice workers great food good hotel good breakfast nice staff and helpful Elisha is such a nice worker nico not really

Noisy, run down sorry excuse for a hotel that is able to hide its true colours behind the flashy lobby, it convenient location, and friendly staff. Upstairs rooms are throwbacks to the nineties. Bad matrasses, noisy hallways.

My four stars aren't like michelon, zagat, aaa, etc, but rather my opinion of the value of this hotel. This is a basic hotel that is in a very convenient location if you are visiting for government business. Justice Ministry, parliament houses, train station, are all within walking distance. There is a functioning restaurant that offers room service and good breakfast in the morning. If you need to park a car here, make sure it is small, because the parking garage is difficult. The room furnishings aren't luxurious at all, but I didn't mind staying here for several weeks at a time. There are plenty of restaurants and shopping around the hotel. Honestly I'd rather be here than in one of the suburbs.

This place is awful. The toilet is in one room and in order to wash my hands I need to walk to another room. The hallways feel like a school dorm. It looks like it's built for staying just a single night. I'm here 3 and realize now I should have changed hotels.