Ashish R.
Google
I recently stayed at Novotel Juhu Mumbai for a 2-day workshop, and I had a truly wonderful experience. From the moment I arrived, the staff was warm, welcoming, and attentive to every detail. The check-in process was smooth and efficient, and I immediately felt at ease.
The room was spotless, well-appointed, and very comfortable, with all the amenities I needed for a relaxing stay. Housekeeping maintained a high standard throughout my visit, ensuring everything was clean and refreshed daily.
What stood out the most was the exceptional service. Every team member I encountered—from the front desk to the restaurant staff—was friendly, professional, and eager to help. The concierge was especially helpful in providing local recommendations and arranging transportation.
The on-site restaurant offered a delightful dining experience with a wide variety of delicious options. The breakfast buffet was a particular highlight—fresh, diverse, and beautifully presented.
Overall, my stay exceeded my expectations. I would highly recommend Novotel, Juhu to anyone looking for excellent hospitality, comfort, and service. I look forward to returning in the future!
It would be unjust not to mention the remarkable staff of Novotel for their outstanding service:
1. Vipin Negi - Banquet Team Leader
2. Arif Siddique - Assistant Banquet Manager
3. Varun Pawar- Assistant Sales Manager
4. Saahil Swar- Assistant Director of Sales (Gem of a person)
5. Chef Rahul Pawar - Sous Chef
6. Jeevan - Housekeeping Associate
7. Imran Bhai - Another Gem in the same property
Thank you all for the wonderful experience.
Kudos! to the team. Keep it up!