Novotel New York Times Square

We absolutely loved our stay here. The entire hotel staff we very friendly and great to chat with. They are very insightful and can help you with tips for your trips. It was great there was a computer and printer available to guests since we left our show tickets home and needed to reprint them. The views are epic from everywhere in the hotel! The food at Supernova was also delicious. Room was very clean and bathroom was stocked with awesome toiletries incase you didn't bring any. We will definitely be returning here in the future.

I like this particular hotel because of its location. Near Times Square to be close to everywhere you need to be downtown yet far enough that you don't see or hear the massive throngs of tourists and crowds as one would closer to the square. The hotel has a more modern sensibility, decor-wise. Simple but clean. Color scheme may need to be updated though. Not a fan of the silver-teal theme they have going in the rooms. If you get to stay at a higher floor, and on the right side of the building, the views of downtown and the river are breathtaking. The front desk staff kinda hit or miss. Sometimes they are very nice, sometimes not so much rude as indifferent? It is a member of the Accor group of hotels and may be worth joining to avail of a few amenities like free wifi access and a welcome drink. Membership advantages are more useful in their European hotels though. All in all worth the stay.

Location is great for times square events and access. Rooms were nice, ok bed. Pillows are not too supportive so bring your own. We had a lovely view. Great outside roof terrace to enjoy drinks or selfies lol. The drinks are $16 a cocktail but really good and big. Hotel staff is friendly and the guests are too. Most guests are actually from other countries which was cool. The bar area is nice. I enjoyed my stay.

Friendly and helpful staff throughout the hotel. Staff were all eager to try and accommodate any special requests like not having change rooms in the middle of my stay. The beds are extremely comfortable and very quiet - though in the 2nd room I would have liked a softer pillow - but then I could have asked for that but never got around to it.Also I was surprised their was no hair conditioner in the bathroom as I had forgotten to bring mine. (You wouldn't have known there were events going on down in the restaurant.) Overall, hotel very conveniently located with a great bar, with seating looking over the hustle and bustle of Times Square. Easy walking distance to Central Park and all the places I needed to get to. I definitely got my steps up! Thank you for a lovely stay.

The hotel is located right next to time square and the staff is really nice. The roof terrace gives you a spectacular view on to time square. However, the breakfast situation was a mess.not enough tables so we had to wait between 20 and 30 minutes to be seated. And all this while some people already left their tables for some time and only had to be cleaned. Clearly not enough staff to handle the buffet, cleaning the tables, bringing coffee to the tables and getting everyone seated.

Absolutely out of this world! Took my family into the city to celebrate my daughter's sweet 16!! The staff was 1st class! From security to front desk to house keeping. All aces!! The atmosphere inside the lobby is electric. Video games for the kids, picture kiosk for capturing the memory and computer work stations to stay in touch. The restaurant "Supernova" is tops! They had my reserved table by the window. We had a breath taking view of Times Square at dinner. The food was amazing!! The waiters were always there, asking if we needed anything. We loved the attention. The room was spotless. Very comfy for my girls. Beds were soft and the view....awe inspiring. Bathroom was sparkling! Rain shower head!! Ordered room service at midnight...was up to our room in 20 mins. Location is perfect. Parking garage 100 yards away from front door. I can't say enough great things about this hotel. We are definitely not high rollers....but this hotel made us feel like we were!! It was a perfect weekend!!

Wonderful hotel, friendly, helpful staff. We were here for 5 days on vacation this past week, we weren’t sure what to expect not having traveled to NYC before. What a pleasant surprise! Clean, comfy rooms! Ellie, the housekeeper on our floor was one of the sweetest ladies ever. All the employees we talked to were fabulous, we would definitely return.

just returned from a 3-night novotel stay. i really like the location. from grand central @ a 25 minute walk to E 51 st.. the hotel has changed since my last stay there. enter the elevator to go up to the 7th floor lobby. the checkin was seamless. the assigned room, 2408, is a handicap room. ( not requested ). it offers a view of 7th av, and a peek at times square. the room has been done in dark tones of green. a nice sized room. there is a room safe , and a small fridge. also there is an iron and ironing board., and a small closet. there were no drawers. the bed , a king, was very comfy. nice bedding as well. the room is carpeted, a dark color. the bathroom has a 'barn door' which was very hard to slide open/ closed. the bathroom was also done in dark tones. the trough sink was small. there was no counter space. the sink was made of a hard plastic. the shower was large ( handicap- roll in ), good water pressure from the rain head . we visited over the 4th of july - the ac worked very well. the novotel has re-worked the bar setup. there is an outdoor patio which offers a fantastic view of times square. a great spot for a cocktail. the rooms and common areas were very clean. overall a very good stay. i do think the furnishings could be improved upon. the room cleaning staff does a very good job. check out was also quick. we did not eat at the novotel . we got our stay at a good rate - . a very good mid-town stay. july 2018/ ct. jds.