Novotel Paris Centre Gare Montparnasse

We had a great time. The location is very convenient as it is beside the metro station. Loved the restaurant - breakfast is good and people were very welcoming particularly Maria who talked to us during the breakfast service. She asked how was the service because the resto was very busy time. My hubby and myself super appreciated the gesture.

The hotel is overall in good condition and the staff very attentive. Some rooms probably need more care. My first one had a bathtub glass divider with lose screws, ready to fall, and mould all over the bathroom. The second one was in a far better state. Soundproofing is fine, with good windows and in a quiet street, but not great: you might be able talk to your neighbours via the bathroom wall. The hotel advertises water fountains with three types of water, but the cold and sparkling dispensers were not working. Only paper cups in the room. Rooms are big and comfortable, which is a premium for Paris.

Me and my wife would like to especially thank Nove at reception for her outstanding service. She was friendly, efficient, and extremely helpful at every interaction. Nothing was too much trouble, and she handled everything with professionalism and a great attitude. Thanks to Nove, our stay was smooth and enjoyable from start to finish. She represents the hotel brilliantly, and her customer service was exceptional.

It was my first time in Paris and wanted my time to be special and memorable. My experience at the Novotel was everything I wanted it to be. The receptionist who checked me in was very sweet and the bar staff were lovely. The breakfast was delicious and had lots of variety. The room was beautiful and very cozy. I had a great stay and would definitely recommend to my friends and family if they are visiting Paris. The location was great too.

Forget the glossy online imagery, this hotel is rundown and shabby. Booked an executive room with balcony for 4 nights over the Christmas period. Contacted reception within a few minutes of checking into room. No heating / air con which wasn’t ideal as Paris is currently FREEZING. Light switch without its’ front plate, thick black mould in shower grouting, a broken bed leg and the fancy armchair was heavy stained and unsanitary. Hotel receptionist and maintenance person visited room to listen to my concerns. A portable heater was supplied and lighting switch facia fitted but no remedy to my other concerns. When checking in, during some casual banter I was told hotel was around 70% full. I found that odd as when I asked for a room change or upgrade ( at my expense ) I was told nothing as available until the next day. On checking at reception the next morning, they had no knowledge of the conversation from the night before as that receptionist was now on rest days. The whole sorry saga is now with the booking agent and I’m looking for compensation or refund. I would not recommend this shambles of a hotel.

It was a decent place for the price. I chose it because it had a minibar, and the bed was clean. There wasn't much of a view, but the staff were friendly and it was nice to have a casual stay in the first floor lobby. It was within walking distance of Gare Montparnasse (though it was a bit of a hassle with my 23kg suitcase). I walked to Gare Montparnasse every morning and evening, and see the Eiffel Tower at least once a day. 😍

I had the pleasure to enjoy a night in this fabulous Novotel and everything is my stay was memorable. Reception staff was fantastic, special thank you to Hugo and Julien for the efficient and enthusiastic check in. The breakfast buffet is delicious- so many savoury and sweet options!! The free mini bar is the room is the cherry on the top. I will definitely be back soon, thank you all for this amazing work you are putting in this hotel.

Great location, walking distance to train, metro and store. Excellent customer service, they mailed something for me, lent me an umbrella and helped with transportation questions. Very good food and Rituals bath products. 3 kind of Waters dispenser and no plastic bottles.

The hotel was situated perfectly within a five minute walk from the subway system and walking distance to endless restaurants, cafes and bars. The staff bent over backwards to assist our checkin with providing fans for our rooms since no central a/c this time of year. Loved lobby bar in the hotel which is open late and make strong drinks. The Halle Quatre restaurant is open until 10pm each night and has an amazing breakfast buffet that opens at 630am, but get there early since it gets crazy packed around 9am. They provided free umbrellas during those wet days in Paris. Uber rides were quick in front of the hotel. Check out was a simple process with no hidden fees. Location and hospitality were excellent and would stay here again.

Great hotel centrally located near everything we needed to be near. Upon entering the room, I looked for the AC unit because it seemed a little warm. Not being able to locate a thermometer setting for cool air I went downstairs to ask about this. I was told there was no cooling unit for the rooms. Unhappy, but willing to deal with it because we loved the downstairs bar area and restaurant. They immediately offered us a fan which we took to the room and turned on facing the bed and had to leave the windows open at night so we didn't sweat. We had wonderful drinks at the bar in the lobby as well as appetizers. The breakfast buffet in the morning was delicious and plentiful. All in all, it ended up being a nice experience, but please do expect to sweat during the hotter months if you stay.

We stayed at this location during our visit to paris, This place had the accommodation for 4 people with breakfast included. Price is definitely high but in a closer distance to the train station. If you are planning to take Uber to the eiffel Tower, it will cost between twelve two twenty euros. The neighborhood is good with a lot of restaurants in walking distance and also a grocery store nearby. The hotel also has a restaurant and a bar which is good. There are water filling stations available, so you don't have to worry about buying water. The rooms are not that specious for a people of 4, especially additinal beds provided. It's not good. It creaks a lot. The shower has a good water flow and hot. All other accessories like iron, hair dryer, everything was handy. The room was maintained every day, and the new towels are kept, which is great. One good thing about this hotel is the buffet, They have a huge buffet, pre made crepes, and waffles fresh to make eggs in addition to plenty of buffet options. We enjoyed the buffet doing our stay here. It's probably the best buffet we had in all other novotel. The air condition in the room sucks. It's not a great value for the money, but for the location, you get the benefit.

Great experience staying here! Super friendly service, super clean, unlimited free water, fast hot water, great view of Eiffel Tower on the street right outside the hotel. A lot of amazing restaurants and pharmacy stores nearby. Close to all kinds of transportation. Private parking garage available.

Stayed in this Hotel a couple weeks back, the location is great. Very close to Metro station. The rooms are on the larger size for Europe even for a group of 3. The hotel staff was kind and courteous, giving extra coffee and towels as needed. Great value place to stay.

Great hotel to stay at. It was very clean and modernized. Stayed here for four nights and I liked that you couldn't hear anything outside your room. It was very quiet. It was pretty spacious too. With three 23 year old girls we need a lot of room to through our clothes around. The Toilet room and the Bath room were separate which is kinda odd to us Americans, but it actually worked out in our favor. The bar is reasonably priced. I would highly recommend getting your breakfast at the bar in the morning. For around €5 you get a crossiant, yogurt, and coffee or orange juice. The location is I'd say more like a 3 1/2. Not too much around except for a few cafés within walking distance. The Metro is like a 7 minute walk which makes it very convenient.

If I could give 0 stars, I would. Staff completely unhelpful. Booked this room as the hotel boasts having air conditioning in all rooms. Got a room that is over 85 degrees inside for me, my husband and 2 kids, one who is asthmatic. The temperature outside is over 95 degrees so opening a window is not an option. Told the staff the issue upon check in at 3:30 and said they would send someone. Got back to room at 11:30 pm, no one came by and when we went back down, only option was to wait till the next day to see if anything became available but no promises could be made in respect. We had to beg for a fan which they finally gave us begrudgingly. While I am not French, I do understand quite a bit and had to hear them ridicule me as I walked away for being American! Ridiculous and completely blown away I have to deal with this for 2 nights.

I hate to do reviews like this but it's simple the maids will steal anything that looks good to them and I had two small but good looking souvenirs and pastries and they were all taken from my room. STAY AWAY FROM THIS HOTEL it is UNSECURED!

Executive suite with a sofa bed? The beds cover 90% of the room, the toilet room is the size of the airplane bathroom, you have to enter the shower at an angle and not move a lot due the size of the shower. Don't get fooled with the description and the pictures on the websites. The hotel is not well kept, the room was extremely dusty. I booked on Expedia, when I asked for a cancellation they rudely said no and the reaction was "We don't care if the description on the websites are misleading". The location is terrible, far from everything, you will spend a lot of money getting out of the neighborhood. Expedia did not stand behind their customer service promise either. Worst 6 night stay by far.

Good hotel, away from the attractions so you can explore paris without the mob of tourists. It is a bit of a walk to the sites but the metro and train system are easy to use. Only complaint is the food section of the hotel. Service was extremely slow we actually left the restaurant after waiting 20 Minutes to be seated in an empty restaurant and then 20 Minutes more before anyone came by. Definitely recommend this hotel but go else where for food and drink.

This is a good hotel with excellent rooms and very good service. Next to the train station with out the noise of the train. Walking distance to mom and pop style restraints where you can get the best deals on food walking distance to most of the land marks

very nice clean 3 star hotel . the room we stayed in had 2 bathrooms too. very near the montparnasse tube station which is an added bonus and away from the famous red-light area(good iof you are with family) we took a twin bed with a kids bed too and the arrangements were fabulous the concierage even took the trouble to give my toddler a soft cuddly toy. room service a bit slow.

Was looking for an affordable hotel in Paris and Novotel did not disappoint. It is a bit of a walk to the sites (almost 2 miles to the Eiffel Tour) but we didn't mind. The train station is close and there are lots of good, local restaurants nearby. The room was clean and big enough for 3 of us. The breakfast was very nice. Special thanks to Sabrina who stopped to let us know the breakfast would be closing down shortly. When my mom inquired about a pastry, Sabrina quickly returned with 2 for her. So sweet!

Room comfortable modern and very well designed bed a little soft. Breakfast full of sugar even on fresh food full of oil greasy odor on my clothe after breakfast terrible smell in the room because of the pulsed air. Bad quality price ratio

Service was ok, but they put ~$50 of charges on our bill for breakfasts we did not get; they took it off once we pointed it out. The room was clean, but shower was a little annoying since door seal wasn't tight it kept leaking a lot of water onto the floor. There was also a gap around the top of sink that resulted in water spilling onto the shelf below, where I was storing some of our personal belongings (thankfully, nothing was damaged). It was also unfortunate that we had to evacuate at 2am one night due to someone taking too long of a shower and resulting steam setting off fire alarm.