Novotel Paris Centre Gare Montparnasse

Staying at Novotel Paris Gare Montparnasse was a really nice experience. The hotel has a modern and clean atmosphere, with spacious rooms (which is rare in Paris!) and very comfortable beds. The location is excellent — right next to Montparnasse station, making it super easy to move around the city, whether by metro, train, or even walking to nearby neighborhoods like Saint-Germain and the Luxembourg Gardens. The staff were friendly and professional, always ready to help with directions or little requests. Breakfast was a highlight: a rich buffet with fresh pastries, fruits, cheeses, and hot dishes — perfect before a day of exploring. I really appreciated the calmness of the hotel despite being in such a lively part of Paris. It gave a nice balance: the buzz of the city outside and a peaceful space inside. Overall, Novotel Gare Montparnasse felt reliable, comfortable, and very Parisian in its convenience and charm. A great choice for both business and leisure stays.

All the staff were friendly & helpful. Gabriel at reception looked after us so well, lovely young man. We had great service from the breakfast staff especially Maria & Mondjomo. The evening restaurant staff were wonderful (sorry I don’t remember their names) excellent service. The rooms were clean & well serviced & the beds were super comfortable. Easy access to the Gare & we felt safe walking in the area.

What an experience. We have stayed in numerous Novatel/Accor chain hotels and as such expected a certain level of comfort. We stayed here for 6 nights with Paris temperature around 32-35 degrees c - with no working aircon ! They didn't say anything on check-in and we initially figured it was the room have been closed up for a few days. But, the fan just cycled warm air. The staff repeatedly changed the story as to when it would be fixed and what the issue was. We found out the ac had been broken for at least 5 days prior to us arriving. On reading other reviews this is not uncommon for this hotel, for whatever reason (broken/turned off). Some staff were polite, others were plain rude about it. (we were also told - just open the windows. Yeah its 35 degrees out side!)|The fridge in the room is not a real fridge it is a cooler and the first one didn't work at all (had to beg for it to be changed over), and the 2nd cooled slightly after about 24 hours. The bar did give us ice on request - not sure if this is only because the ac was broken or if this is normal.|Each level has water coolers which are awesome and cold.|Location is pretty good -close to train station, and if you walk in the direction of the Eiffel Tower there are patisseries and restaurants that are pretty good.|I could not recommend this hotel, as it tarnished our stay in Paris.

I spent one week in this hotel and I would like to mention the great, supporrive staff working at this hotel. They are very friendly and hospitality. Rooms are clean and nice and the service is best! Breakfast very good and tasty with various food.|Location is perfect and overall recommended hotel!!

Lovely clean hotel with a great choice at breakfast. The hotel is very close to the train station which was convenient when using the rail and metro. Our room appeared to be recently renovated and had a coffee machine. There is access to filtered and sparkling water on each floor which was really useful. All staff that we spoke to were helpful and polite.

Overall, Novotel was a good hotel. The staff were excellent – professional, welcoming, and attentive. The check-in and check-out process was seamless, and the location was very convenient, especially with easy access to public transportation.||That said, the cleanliness of the rooms needs improvement. The bathroom showers had visible black mold, which suggests an underlying issue that hasn’t been addressed for some time. The bathroom sink is missing a drain plug- no one wants to brush their teeth staring down a drain. Additionally, the carpets in the rooms were dirty. While carpet can add comfort, I don’t think it’s practical in high-traffic hotel areas since it becomes dirty quickly and is difficult to maintain.||If the hotel can address these cleanliness concerns, it would significantly elevate the overall guest experience.

Good location but the air-conditioning was not functioning, seems it had not been for a while. Would have been great if the hotel provided fans but non were available despite this being a recurring issue based on online reviews I've read. We were offered free breakfast to compensate but we opted to get the parking waived instead. Unfortunate that no amenities such as glasses, ice or wine bottle openers were available. Bring your own water bottles and drinking glasses if you opt to go here, apparently it's part of their save the planet initiative to have only paper cups in the rooms. At least the location was great to easily get around.

I had a wonderful stay at Novotel Paris Centre Gare Montparnasse. Everything about the experience was smooth and pleasant. The hotel’s location is a major plus — just a short walk from the metro, making it incredibly easy to get around Paris. Whether you're here for business or sightseeing, it's a very convenient base. The staff were always friendly, helpful, and professional, creating a welcoming atmosphere throughout my stay. My room was clean, comfortable, and well-maintained, offering a relaxing space to return to after a day in the city. Breakfast was excellent — a rich and varied selection of high-quality food that really helped start the day off right. I highly recommend this hotel to anyone looking for comfort, great service, and easy access to everything Paris has to offer.