Novotel Paris Porte de Versailles

Had a 3-night stay at this hotel. The room was very clean and the staff were friendly, but unfortunately the last two nights were disappointing. Despite having the “Do Not Disturb” sign on my door, the cleaning staff repeatedly entered my room in the mornings and even turned on the lights to wake me up. On my final day, I was granted a late check-out at 14:00. This was confirmed in their system, yet housekeeping came into my room five times between 11:00 and 13:00. Each time I explained that I had a late check-out, but they continued to enter. The reception even called to tell me to check out, although the late check-out had already been arranged. It seems there was a major communication issue between departments, and it made the end of my stay quite stressful. On a positive note, the location is great, and the rooftop view of the Eiffel Tower is beautiful. The Chromecast on the TV works inconsistently, and the shower water was very warm which was very nice. The gym is also above average. The ac did not work which made the room pretty warm unfortunately. Unfortunately, for the price, I wouldn’t recommend this hotel if you’re looking for a peaceful stay or reliable rest.

Wonderful hotel, perfect for a short stay in Paris with amazing views from the rooftop bar of the Eifel tower. Also excellent service from the staff, Livia managed to exceed every expectation by serving me the best cappuccino I ever had. 10/10 would recommend.

Stayed here a few times in the past and one thing we've always experienced is how long it takes to check in. There is always a queue and never enough staff. Unfortunately, the same also applies to the check-out. This time we were also asked to pay for the room when we checked-in, obviously would then need to do another payment when checking out in case we would put anything on the room. Generally not a big problem, just odd and inconvenient. Rooms are super clean and tidy. Mattress on the bed is really, really soft and squishy, some like it some don't. There is no water in the rooms but a dispenser near the lifts on each floor. The dispenser on our floor was broken, but not marked as broken, but obviously can't access any other floor and had to go down to reception. They seemed to know about the problem, didn't seem to be too bothered about it, gave us a refillable bottle and topped it up in the downstairs cafe. All in all nice enough hotel with some strange quirks. Parking in the nearby garage is great and if you're looking for tidy place next to the expo it's really convenient.

We had a wonderful stay for 3 days in Paris. The staff were super kind and helpful, everything was perfect. The location is also convenient, with about 5mins walk to metro and to another tram station. The view on the rooftop is great

We went for dinner at Pedzouille with our team after the last day at the Pharmapack conference. The staff is just incredible and nothing is a problem which is rare in big capital cities let alone Paris!!! Very attentive, friendly, understanding and accommodating. All this with a huge smile which was genuine and the food was fab! Price was absolutely fair too. We will come back!!!

This was our first time visiting Paris, and we were trying to find a nice place to stay. We had seen some houses online, but we were unsure about their cleanliness. My 12-year-old is very particular about cleanliness and quite sensitive to the surroundings when we travel. When we arrived at the hotel, the first thing he said was “Wow!” He was very happy with the hotel, its decorations, and the surrounding area. The metro station is less than a 5-minute walk away and connects you easily to all of Paris. There is also halal food available right in front of the hotel, which made our stay much easier. Overall, it is a wonderful place to stay. If you are staying here, be sure to try their breakfast—they offer a great selection of fresh fruits

We had a very positive stay overall and would gladly recommend this hotel. The hotel itself is clean, well managed, and the surrounding area feels noticeably calm and safe, which we appreciated, especially in the evenings. While it is a bit farther from the main city center compared to some more central options, we found the quieter and safer environment to be a worthwhile trade-off. We would like to give special recognition to Adel at the front desk, who provided truly outstanding service. We accidentally left a CCD camera in an Uber, and Adel immediately took the initiative to help us contact the driver. He was patient, proactive, and even assisted with translation during the phone call. Thanks to his professionalism and kindness, we were able to successfully recover the camera. Adel’s support turned what could have been a very stressful situation into a smooth and reassuring experience. This level of care and professionalism made a lasting impression on us and reflects very positively on the hotel. Overall, a comfortable stay with excellent staff, and we would not hesitate to return.

We stayed here for a long weekend while visiting Paris again. We chose this hotel for three reasons: close proximity to a metro station 🚉, brand new hotel, and the facilities it offers (view top, two restaurants, gym, spacious rooms, etc) When we arrived, we immediately notice that it must be popular with tourists and families. Lots of children were around. The first morning, the seating arrangement at breakfast was a bit of mess. Too many families and children running around - ourselves included. We had to wait for about 5min until we found seating ourselves. This matter was much improved on the next days by the staff and preparing a queue/waiting area. It is important to note that you can also have breakfast on the rooftop - it also offers a good selection, but not as a rich and diverse as in the main area downstairs, yet a lot less people around. Breakfast options were great: scrambled eggs, bacon, sausages, various cheeses 🧀, cold cuts, boiled eggs, cereals, and different juices available. There were also a few coffee machines. In addition, there was a lovely, kind gentleman every morning entertaining the kids - making out of balloons 🎈 different shapes and sizes for them. The other day, he was a magician. Our kid loved it and brought a lot of joy to him. Thanks for the great entertainment. The room itself was spacious, clean, tidy, and well maintained. We had a Junior Suite. Wifi worked seamlessly and there are enough elevators to bring you to the respective level. We liked also the fact that the products in the bathroom were all from Rituals. What I have personally enjoyed a lot was the gym facility - all with the latest Techno Gym equipment, while having a nice view over some parts of Paris. I used the gym on a daily basis. Last but not least: while there isn’t direct parking, you can literally park next to”door” at the exhibition center. It offers plenty of parking, 4 charging spots for electric cars, and is discounted by 50% as a hotel guest. In summary, we were content with the service, hotel, and facilities provided. For people travelling alone or who want to avoid families with kids, I’d recommend looking elsewhere 🤣😜.