Deneine P.
Google
I spent 10 nights at this hotel during the COP30 Local Leaders Forum. While there were a few areas that appeared clean, overall, I would describe the experience as marked by indifference toward cleanliness. The floors in my room clearly hadn’t been properly washed, perhaps swept, but not mopped with hot water in quite some time.
The walls were paper thin, you could hear both staff and guests alike chatting in the halls. The music in the club that was three floors up was loud enough that I could hear it as though I was listening to it from a radio in my room. Sleep was fleeting and difficult to get in this hotel.
During my stay, I had an unexpected “guest”, a large roach, and noticed mosquitoes in the room, peeling wallpaper, and a dirty headboard. When I raised these concerns with the front desk, the response was disappointingly nonchalant.
Given the high rates charged during COP30, the value simply wasn’t there. I felt we paid a premium price for a subpar experience. On a positive note, the bar staff and those working upstairs were genuinely kind and attentive, which I appreciated. Unfortunately, that was the highlight of an otherwise disappointing stay.
