Novotel Solo

Had a wonderful stay at Novotel Hotel Solo! The room was clean, comfortable, and well-maintained, making my visit truly relaxing. The hotel’s location is also convenient and easy to access. A special mention to Yasmin at the reception — she was exceptionally helpful, friendly, and professional throughout my stay. Her warm hospitality and assistance really made a difference and left a great impression. Highly recommend this hotel for anyone visiting Solo — great service, great stay!

We unfortunately got put on a floor directly below the level they were renovating, but their response to our complaints were top notch. We’ve gotten moved to a cleaner and quieter room, and I should also add that the laundry service was amazing. We’ve recently been a part of an activity that had made our shoes full of mud, and they’ve washed it and have sent it to us just hours later. Mba Ayi was the very friendly laundry lady who brought our shoes back and I would just like to show my appreciation to her and the staff of this hotel as well!! Much recommended by me. Go stay at this hotel!

It's a flawless hotel i would say. Even though it is situated on an old building, but all of the facilities got great maintenance. The food taste good. The room is clean and smells good. Although, it takes quite a while for the AC to cool the room even when the blower is set to the max. All in all, it has a great value for money.

The hotel's city location is excellent, with the rail station nearby. Our room was spacious, and the staff were very helpful. Overall, it was great value for money. Suggestions for Improvement: 1. The bed was too hard; consider replacing it with a King Koil mattress. 2. The water mark on the bath room glass 3. The sofa in the room was also too hard and looked old. Updating the sofa cover would be a good idea. The room interior and amenities need refurbishment. 4. The interior looks Old.

On the plus side, the front entry and foyer looks impressive. Unfortunately that is where it ends.|Cons: Premier room - unlike any other Novotel hotel which advertises this, the 'club' lounge which after asking a nunber of staff, was supposedly open 5 - 7. We were told we had to leave at 6 owing to another event and only serves tea and coffee. Other beverages are extra (no alcohol available), and on leaving were escorted to the payment area. Rooms are smoking and non smoking. Breakfast which was terrible (maybe great for locals) was cold and unappetizing and had to be paid as an extra on checkout. Could not order room service as the phone did not work. Locked out of room as the 'safety' lock apparently engaged when we left the room. |In no way a 4 star hotel and left a day early and checked into a true 5 star hotel, the Alila, Hyatt in Solo (exceptional) and well worth the additional money.

I had a good time staying in the hotel for two days straight. The room was spacious, neat, and clean. The breakfast was delicious (it had a coffee machine). My favorite was that the check in process was simple and quick.

servicee was top notch and the breakfast service was greaat! kamarnya juga super nyamaan! would definitely recommend to try and stay here when in soloo!!

Our stay at Novotel solo was absolutely superb! The hotel is stunning, with an incredible range of restaurants that offer something for everyone. The whole place feels exclusive, yet welcoming. What truly made our stay memorable was the amazing staff. Everyone we interacted with was so friendly and helpful. A special shoutout to Kania she is waitrees-she was an absolute gem! So sweet, kind, and genuinely helpful. We had such fun chatting with her, and she made sure everything went smoothly for us. Highly recommended for anyone looking for a luxurious and unforgettable getaway in solo