Novotel Thalassa Le Touquet

First off, I am an Accor Gold customer. I love their hotels as they offer a consistently good product. This Novotel did not meet that standard, certainly not that of a 4 star hotel. At check-in, the host charged us for the parking but did not give any information on how to use the gate to enter or leave. We had to figure it out ourselves the next day when another host was kind enough to help us. That other host was also surprised to learn that we didn't get the Thalassa water bottles that every other guest received on check-in. We had just gotten in from a 12 hour flight, and hour train ride from Reims, and a 2.5 hour car trip. It was 11pm and I was eager to take a shower. There was zero soap in the shower soap bottle and zero body lotion. It was late and decided to tell the front desk the next day. When they were informed, they just shrugged and said they would take care of it. We got the soap and not the lotion. The cleaning lady left her cigarettes in our room. The room was not up to Novotel standards, very basic, composite wood flooring, no art, low quality furnishings - more like an Ibis hotel. And we paid extra for the sea view room. The windows leaked wind and sand. It is a great location, but the overall experience was not what we expect from Novotel. A disappointment!

As always, a thoroughly excellent and enjoyable experience. Warm welcome, usual very comfortable room with fantastic view, great facilities, very good restaurant (especially the Friday night buffet). All of the extra welcome gifts in the room were especially appreciated. And you even provided several magnificent sunsets (although you can't really take credit for that). As before, my only suggestion would be to make the balcony wheelchair accessible. If only for the official wheelchair accessible rooms. This can be done, as I do it every time with my own simple wooden ramps. But it would be nice not to have to do bring them each time.

A lovely place to recharge and relax. The hotel is right on the beach with a beautiful view from the restaurant. The breakfast was excellent, and dinner was a real highlight — I don’t usually enjoy fish dishes, but the ones here were absolutely delicious and definitely worth trying.|There’s a nice swimming pool, though unfortunately, we couldn’t use it as we didn’t bring swimsuits and the shop was closed on Sunday evening. Our room for two adults and one child was a bit small, but clean, comfortable, and well maintained.|Parking costs €10 per night. I also really liked the eco-friendly touch — they give you a reusable bottle that you can refill for free during your stay. A peaceful spot for a quiet rest. We’ll definitely return!

Nice location on the sea front. We enjoyed beach walks and great views. The town centre is a good 20 minute walk. The swimming pool looked good although we didn't use it. The rooms are decent and functional. The restaurant is not dog friendly which was a surprise since the rest of the hotel is. We didn't mind however, because the Deck bar welcomes dogs, offers the same stunning sea views, sevres generous platters and the staff are extremely nice.

Excellent location just steps from the main beach and about a five-minute walk to the main restaurants and attractions. The hotel is clean, well maintained, and professionally managed. Rooms are comfortable and quiet, reflecting the same care found throughout the property. A solid and well-priced stay that delivers exactly what it promises — practical, pleasant, and perfectly situated.

Overpriced tbh. With a dog you'll have to eat in your room. Table is absolutely too small for that.. Bizar that the pool closed at 18. We just arrived a after 12 hours driving and wanted to enjoy the pool... No chance. Pool not very interesting for youth

Lovely location on the beach, with beautiful views at breakfast (which was very nice). Rooms are clean although not massive. Staff at reception are very helpful and friendly. Food and drinks pricey. Pool is salt water which are kids didn’t particularly like. Overall we enjoyed our stay.

Stayed at Novotel Thalassa Le Touquet and had a relaxing experience. The location by the sea is perfect, with stunning views and easy beach access. The rooms are comfortable and well designed. The thalasso facilities and spa treatments were excellent. Staff were attentive and friendly. Ideal place to unwind and enjoy the calm of Le Touquet.