NRMA Blue Dolphin Yamba Holiday Resort

Wouldn’t recommend NRMA Blue Dolphin. We visited in Feb 2024 and had the most wonderful perfect time. This time around we were completely disappointed. |Just to list a few things it seems sense being taken over it’s gone cheap. No maintenance done around the place. The pools were freezing. I know 2 of them are not heated that’s fine. But the swim up bar and square pool last time were lovely almost too hot. This time they were not remotely warm, they were slightly less chilly than the cold ones. |The shade sails were all missing (but one). So even if you could swim in the freezing cold you would be burnt to a crisp. The main kids splash park has not one bit of shade. I get weather can destroy things but no big weather events recently. |The children’s rock climbing wall all the “rocks” above a certain height were missing while last year they weren’t. The kids found that so disappointing as it was also a highlight. |The jumping pillows sand wasn’t maintained, full of sticks and bits. |Light bulbs around the place were blown. Including the one outside of our ensuite site. You had to step over the neighbours hoses and tap to get to it which isn’t a big deal except in the pitch black. |The site behind us the people parked side ways on the block which meant they were hard up against the footpath to our ensuite and the front of their camp faced the back of our block which meant we had absolutely no privacy and felt awkward walking to and from our bathroom. I did mention to reception but nothing happened. Again a trip hazard in the pitch black being careful not to trip on hoses and their tent. |We ended up leaving 3 night early out of our 7.

Our recent stay at the Blue Dolphin in Yamba was unfortunately quite disappointing. The main front pool, with the shallow kids’ area, was the primary reason we booked this accommodation. However, the day before our arrival we received an email stating that this pool would be closed for “emergency maintenance” starting the following day. While I understand that genuine emergencies can occur, this situation did not appear to be one. The pool was open and in use when we arrived, and I was told the repair appeared to relate to the shade cover which was hardly an urgent safety issue that couldn’t have been planned with reasonable notice. If this had truly been an emergency, the pool should have been closed immediately, not left open for another day. We were told we could cancel free of charge, but by that point we were already on our way and most accommodation in the area was booked out. We were given a $100 credit to use in the park but the compensation did not come close to reflecting the loss of such a key facility. Overall, this experience left us very disappointed. The lack of communication, poor planning, and minimal regard for how the closure would impact guests showed a real absence of customer care. This situation could and should have been handled far more professionally, with earlier notice and better consideration for guests who had booked in good faith.

Great park and amenities. We stayed in a Villa and enjoyed all of our time there with our 6 year old who absolutely love swimming, rock climbing, scootering and exploring… there was plenty to do without needing to venture out of the park. The security staff were friendly, yes there are some bad reviews but you are in a holiday park… be smart and you won’t have any problems! We cannot wait to visit again soon!

We had an amazing week in Yamba and absolutely loved this caravan park. I was nervous after reading negative reviews but I have nothing negative to say. The staff were amazing with excellent service and coffee and a great food van. So many excellent facilities and a decent sized cabin in a quiet area. Close to shops, the beach and lovely walking trails. Yes its busy and there are kids everywhere but its not the parks responsibility to parent kids, there are crap parents but we didn't let it impact our trip. We will definitely be back.

We had a power site which was absolutely perfect size, clean and tidy, but they are so close together… when a jumbo caravan is next to you an a big arse F250 blocks your driveway, it’s really tricky to dodge the truck when revering a smaller van on to the landing pad. But otherwise Grate facilities, 3 amazing size pools, great food. Thanks will definitely be back!

This park is chock a block families and kids. Wall to wall kids, scooters, bikes, and then adults. And its what everyone who goes there loves about it, so if you don't, then don't expect anything else. Pools are good. Facilities are reasonable. For the high prices for accommodation you could get a lot more elsewhere. Its a particular type of experience / holiday that some would look for, and others totally avoid.

Great place if you have small children. If you don't like children or noise I wouldn't stay here. The ensuite sites are fantastic. There was plenty to do. Nice bike ride into yamba or to the other shops.

Take me back to the 90s. I absolutely love the nostalgic vibe of this place. It really took me back to when I was a kid. It is a true family park and we pretty much stayed in there the whole time because there were heaps of things for the kids to do. I am writing this review a year later because I often think about this place. It is one of those spots where you almost want to tell everyone it is terrible just so not as many people book it and you can keep it to yourself. The only suggestion I have is that they should allow campfires during winter. That would make it absolutely perfect.