NRMA Merimbula Beach Holiday Resort

Spent just over 2 weeks here. The amazing staff were able to help me extend our stay and allow us more time to enjoy the facilities and also Merimbula with friends. All facilities were clean and well maintained where we were on a powered site but even the cabins looked really nice. A shoutout the front office staff (especially K and the GM 🙏) Here are just of the things my family enjoyed. - Water Park - Pool - Jumping pillow and volleyball court - Kids activities room - Games room - playground - Pizza oven! ( setup for anyone to use) - Tennis Court And sooo much more!

We had an awesome stay at NRMA Merimbula. The safari tents were clean, comfortable and well set up, and the park facilities were some of the best we’ve seen. Kids loved the waterpark! Just a polite reminder for fellow travellers — canvas tents have surprisingly generous sound-sharing abilities. Our neighbours put that to the test, unintentionally providing quite a memorable late-night ‘nature experience’. Still a great park and we’ll be back.”

We spend the week end there, it was amazing. We booked a ocean view villa and it was just a walkibg distance from the beach. Room are big enough to accomodate 6 people. Kids loved the bunk bed, the room with queen bed had ocean views. Small kit hen shelf with sink was perfect to cook ouside. I really loved the the kitchen as it gave us the opportunity to cater the guests and kids. Tiolet was spacious but outdated. It cam with the washer and dryer. There is lot of activities to do from pool, games room, bbq and walk along the cliff. There were plenty of whales to see from the cliff. Overall it was a nice experience, highly recommended for families with kids.

Very Disappointing Experience – Poor Service and Lack of Consideration This was our third time camping and first time with NRMA Holiday Parks, and unfortunately it will also be our last. Each visit has come with issues, but this stay was by far the worst. We were extremely disappointed with the poor customer service, particularly from the manager, Jasmine. As a family with young children, we expected at least a basic level of understanding and consideration. Instead, we were met with yelling and aggressive behavior over an issue that was largely out of our control. Due to very windy conditions, some litter blew around despite us genuinely doing our best to manage it while supervising our kids. Rather than approaching the situation calmly or offering assistance, Jasmine chose to raise her voice and scold us, which was completely inappropriate—especially in front of our children. The incident was upsetting and left our kids distressed and shaken. At no point was there any empathy, professionalism, or acknowledgment that managing children outdoors in extreme wind is challenging. A holiday park that markets itself as family-friendly should not treat families this way. After this attempts, it’s clear that NRMA Holiday Parks do not meet the standards we expect. This experience has completely put us off returning, and we will not be recommending NRMA resorts to other families. Very disappointing and poorly handled from management.

Beautiful location but the unpowered grass sites need a lot of attention. The roads are very uneven and full of potholes. Was put right next to the main road coming and there isn't even a fence, I didn't feel that safe and didn't like leaving my things unattended. The facilities aren't great, other than the pools which looked good. Definitely a kids place.

Poor service… Fridge failed during our stay after we’d been out all day. We came back to find all our holiday food ruined, including locally purchased steaks and seafood. A really disappointing and expensive loss. There was absolutely no concern from management. We were told that if we wanted any kind of compensation, we could email—but they also said they doubted it would happen because they’re “always experiencing fraud.” It felt like we were being treated as if we had done something wrong, which was frustrating and unfair. The whole experience got even worse when the guy came to change the fridge. He smelled strongly of alcohol, to the point where it seemed like his own fridge had failed and he’d decided to “save” all the contents by drinking them before they warmed up… or maybe he was just a drunk caravaner they’d thrown a shirt and $50 at and sent to swap our fridge. Either way, it didn’t inspire confidence and felt incredibly unprofessional. This is our 3rd year staying with NRMA, and unfortunately, after this experience, it will be our last.

We stayed for 4 nights recently. Fabulous location and great amenities. Our room was upgraded which was much appreciated. A wonderful spot if you have kids. Loved the coffee at the beach Cafe - a close walk. Incredible beach access. Thank you - cannot wait to come back!

Great location, nearby beach is lovely and an easy walk. Sites were good size and facilities were excellent. Our child loved the heated water park, games room, & playground.