David O.
Google
Edited:
I’m updating my review from one star to two stars after the store manager contacted me and refunded the $100 for the TPMS sensor. I appreciate the refund, but it would have been better if the credit had been offered while I was still at the store.
The new ownership seems to struggle with quality control and accountability for poor workmanship.
I came in for a simple tire change, but my car was returned with incorrectly inflated tires, missing valve caps, and TPMS errors—while managers refused to take responsibility and blamed a “software glitch.”
After four visits and an extra $100 for a new TPMS sensor, the issue was finally fixed. My original sensor likely would have worked if it hadn’t been mishandled; it was returned to me in two pieces. I believe that if it had been reinstalled properly, this problem could have been avoided.