Nu-Way Weiners

Went to this location recently. Ordered at the box and pull to the first window. Set there for 7 minutes no one came to the window. When I pulled up to the second window the young lady came and gave the car behind me my food. I had to yell out for them to come to the second window and then she asked me what was my order 😠 I like the food but I would not return to this location. I saw workers on that phone and walking around talking.

Its exactly what you expect. Local joint with 3 locations. It's like a small town hotdogs hut, but the hotdogs are in a red casing. They taste normal though. Cute historic acalade decorations adorn the walls. Decent amount of seating for the small space. Restrooms available upon request. Dessert includes a chocolate malt and an apple turnover. Large drink sizes. Not a lot of onion rings but decent amount of tater Tots (tater rounds). Breakfast until 11am. Plenty of parking, and there is a drive thru. We went inside and were served in a few minutes.

Whoever was at the window on Valentine’s Day ant around 8-8:30pm was rude. They stuck their head out the window and seen us sitting there but decided to continue their conversation about doing someone’s hair. Didn’t even get our order we just decided to pull off and go somewhere else.

I visited the Nu-way location on Northside Dr on my lunch break. 01/06/25. The drive -thur attendant was very nice.I ordered a bowl and a cup of chili and other items. He told me the cups of chili were served cold. I replied let me have two bowls then. He explained they only had enough chili for one bowl. So I said okay that was fine give me my original request. When I returned to work. Both the bowl and cup of chili were horrible. The bowl of chili looked like they had tipped it over to gather up the scrapings from the pot, loads of oil had seeped all around the bag and over the other items ordered. The cold cup of chili had burned pieces of chili and was scorched. It's a shamed that my coworker and I couldn't enjoy our lunch. I had to wait for my other coworker to return back to work to return the chili's. When I went back to the store. They told me after an hour they couldn't do refunds....my receipt was@3:50 pm & I was standing waiting for help @the Nu-way in store in @ 4:57 ... they came to help at 5pm and said it had been 2 hours. It had not been 2 hours. They refused to do my refund. There was no store manager on duty just an assistant who was in the back on the grill. This is the first time I have ever heard of such a policy. We all have jobs and I work in sales & customer service. We have coworkers and policies to abide by. We cannot take an extended lunch for a none emergency issue. The assistant manager said it was not returned in reasonable time.... That's a lie. It was as reasonable as possible. Offering more burned chili doesn't solve my issue. If imy order was just the chili already warm an exchange for cold would've been suitable. Since the cold chili was trash too. I wasn't confident that replacing the order was a solution. It's a shame an establishment would have this policy knowing that most of their business relies on people spending hard earned money on their lunch breaks. I think it's a clever way for Nu-way to save money by making up policy's that are not displayed or made known to customers at the time they order at drive-thur. They know how unlikely it can be to come right back. I bet they save tons money by not throwing away burned food..... I didn't open the bag until I got back to work because I figured chili would be fine. I guess you can't trust businesses to serve fresh food anymore. At least the sweet teas were good but I will not go back to this location.

Would rate 0 starts on food and service if I could! I came in to order two separate orders for some coworkers and I. I ordered a ham & cheese (grilled, they specified lol) biscuit combo + bacon & egg sandwich on first order. Second order - bacon & egg biscuit. Paid for orders with no complications. Waited for orders. Received orders in timely manner, I guess. Walked back over to my work, looked at food. They gave me and ham & cheese *sandwich* along with the other sandwich, uncooked, limp fries and a bacon & cheese biscuit. My “grilled” ham and cheese *sandwich* looked like some cheap sandwich meat someone would keep in their fridge at home. When I discovered, I walked back over with my uncooked fries and sandwich that I did not order. The young lady who took my order was very surprised to see my uncooked food and informed me they are out of biscuits. I also told her that “grilled” ham looks like some shelf sandwich meat and asked if I could order something else. I was polite and let her know I work Nextdoor and have no problem waiting. This is when the problems began. A guy with a beanie on came walking around the corner and said “what’s the problem?” I said “I didn’t order a sandwich”. He said “we out of biscuits.” I said “okay, well I paid for a biscuit.” “Oh, we out of biscuits!” *with a very apparent smirk on his face* He said “what you want” And I said “my fries cooked?’!” Like what?!?!?! If you can’t even complete the order I paid for, at least COOK what you DO give me? And that’s when I watched them hand someone and order and watched them almost walk out the door as they scream “wait that’s not yours.” **takes order back** “Here you go sir” *hands it to someone else* I told them to keep my food. Very unpleased as I paid for an entire order and couldn’t eat AT ALL between the uncooked fries and low grade deli meat from the dollar general and a piece of bread. The bad thing is, as I was waiting for my food, I heard them tell another customer they’re out of biscuits. They had an opportunity to inform me way before I ever walked back to the third floor of my work in the cold.

Not coming back my fries was not done no salt, biscuit was burnt, call back to tell them about it had to call 4 times until they finally answered asked to speak to the manager and she said it was her she sooooo dry on the phone told me to come back with the food but it wasn’t worth going back because her tone was "I don't care" and too dry. So I won't be returning. 🙄😒😑👎🏽👎🏽👎🏽

Staff had just closed inside seating, but opened for us when my friend explained that it isn't as good an experience with drive thru. They were patient, friendly, and helpful! The food was unique and yummy 🤤

Great food. Great customer service. Decided to try this randomly and we were not disappointed. Hot dogs had a good, different flavor unlike others.