NUDE PROJECT

Super cool concept store. Very nice, good quality pieces. You tell the workers which pieces you want to try and tgey bring rhem in your size from the back. Designed so well, the dressinh room was huge :) Deffinetly chwck them out they have many cool pieces from clothes to purses, hats and jewlery. LOVED IT

I ordered the Iconic Puffer Jacket Black and it arrived after 10 days damaged. I requested a return and attached photos of the damaged product. They refunded me only for the product itself, without compensating for the delivery and tax that I had paid. In total, I paid 864 PLN (approximately €198), but they refunded only 777 PLN (around €178). It feels like a scam you receive a damaged product and still have to cover all the expenses.

Very bad customer experience. I ordered a few hoodies from their website, one of them didn’t fit well, intended to return it, only to find out that I have to drive 30km to the nearest Gls drop of point because my city doesn’t have one ( I live in Marbella). Called customer service, their solution was to come to Madrid to physical shop to return it 😂. Tried to organize my delivery with another provider and pay for it myself - this was rejected. That’s a real pitty because used to like buying from Nude.

Interior of the store is really cool and it smells so good… Worth of visiting even if you won’t buy anything

Nice streetwear brand created in Spain. Be ready that the physical store quite often doesn't have specific color options or sizes you see on the website. Also, maximum capacity of the people inside the store is only 25 person, so be ready to wait outside. Prices are reasonable for that high quality of clothes. Staff is really welcoming and helpful. Highly recommend!

My girlfriend ordered paired sweaters for us as a gift for the New Year(on 1st of December). We ordered to Latvia, but she accidentally ordered one sweater in wrong size(S instead of L). We contacted support and hoped to change sweater for another size(Send them back S and receive L). Yes, we received L sweater, however the details Nude Project gave to us, to send the wrong size sweater back was impossible for our country. So, at the end we had three sweaters and no possibility to send wrong sweater back( they claim that there is 30 days return) . To explain why it was impossible, the Nude Project gave us send details as we are in USA, so we can’t send parcel back because we were in Latvia. At the end they offered us to pay for that extra sweater, and started to take fine. It was the worst experience, worst support ever and a ruined holiday!

I ordered a jacket on November 11, and it arrived on November 21. As you can see in the photo, it came with a large black stain, which is very visible on the beige jacket, and in a torn package. For this price, I expected a jacket in perfect condition. I requested an exchange, sent the jacket back, and waited, believe it or not, 38 days for the replacement! But that’s not even the worst part. You won’t believe it, but they sent me the exact same jacket—the staff apparently tried to clean the stain themselves, which, unsurprisingly, didn’t work! As you can see in the second photo, the stain is still there. I’m giving this brand 1 star for their indifference and negligence. I was left without a proper winter jacket despite ordering it well in advance. I will never order from this brand again.

Love this store! The ambiance, variety of clothing but most of all the STAFF! They are super attentive and friendly! Patricia , Jian, Borja, Landri y Carlos were amazing! Thanks for everything!