Eva N.
Google
I ordered a jacket on November 11, and it arrived on November 21. As you can see in the photo, it came with a large black stain, which is very visible on the beige jacket, and in a torn package. For this price, I expected a jacket in perfect condition.
I requested an exchange, sent the jacket back, and waited, believe it or not, 38 days for the replacement! But that’s not even the worst part. You won’t believe it, but they sent me the exact same jacket—the staff apparently tried to clean the stain themselves, which, unsurprisingly, didn’t work! As you can see in the second photo, the stain is still there.
I’m giving this brand 1 star for their indifference and negligence. I was left without a proper winter jacket despite ordering it well in advance. I will never order from this brand again.