NuLeaf Naturals

Really like these products... Started getting them at a retail store. Then went to online. Now when I order the basket is empty...I am in California. Been using a few years. Tried doing online chat...wasn't helpful. They need an announcement about Ca. orders and what to do ... The chat just said to keep trying... which is time consuming.... checking an order for every product... Any advice... Two stars because of the ordering not the product

I needed to change some details about my shipping address while my order was still in their facility and they kept telling me they couldn't change the address since it has already shipped.I made the order minutes before that.They kept coming up with the same bs excuse. My order got sent back because it went to the managers office where in my mobile home park because they wouldn't do a simple address change Their customer service sucks.I recommend going somewhere else. I definitely am.

One of our dogs was suffering from joint pain so we tried this product. We were having great results and could see he was becoming more active again and in less discomfort. We reordered several times without issue. This past order was placed on December 23rd and still has not been shipped. I have emailed them 3 times now and tried to use their chat box they offer on their website. I have gotten zero replies back and am unable to cancel my order online. The product is good however the same cannot be said for the customer service. Now I am out money with no way to cancel the order and it seems as though I will not be getting the products I paid for anytime soon. My dog is slowly becoming less active again and I have to find an alternative. EDIT: I never heard back from customer service but did finally receive my order.

Horrible customer service. I've been a customer for years! Today I was finally able to speak with customer service and the fulfillment team refused to expedite shipping for an error they made when processing my order. I ordered 3 items, was charged for all 3, but only 2 were delivered. I explained that I was out of the one product and needed the resupply immediately as it's used as part of a cancer treatment regimen. I'm enrolled in their auto-ship program to ensure I don't run out. When I realized their error, I tried calling, emailing, chatting - every possible method to communicate the issue. They're not "available" on weekends, still haven't responded to my emails, but miraculously I was able to finally speak with a 3rd party (obviously not Nuleaf) service rep. Regardless of the error being theirs or the reason for urgency in needing the resupply, they said, aside from sending me the missing product, there was nothing more they could do. It could take up to 48 hours to ship, and it would be delivered via standard shipping (3-5 business days). So it'll be at least another week before I receive my product. HORRIBLE service from the fulfillment team.

Nuleaf has been our go-to for pet CBD for a while after we did a lot of research into other brands (cost, value, etc) and we love them. Our dog is not a huge fan of the flavor (unflavored) but for the cost, dose, and effectiveness it's definitely worth it! We just mix it in with stuff sometimes. Shipping is always consistent and I never have a hard time managing our subscription. Which us a great experience as a customer. Note: Our pup is about 85lbs and takes 1-2 doses of 6-8 drops a day depending on how sore he is.

The product was shipped with delay, however my core concern was a product I purchased and was not allowed to return included THC and Delta 9. This information is omitted on the website where the product description is provided and at check out.

2020: I had a very long hard year. PPD and panic attacks that would come on at anytime, and CBD really helped me. 100% natural, legitimate, safe and trustworthy. You get all the calming effects of Cannabis without the psychoactive effects of THC for those who aren’t a fan. No additives, no flavor, just shake it and give yourself a dropper full. It may not be a cure, but it sure is a tool. Excellent customer service that goes above and beyond. It’s worth every penny. I use the 725mg full spectrum - the most concentrated CBD. Nuleaf is honest, tried and true, and in my opinion the purest & safest choice. It’s liquid gold for the body and mind.

horrible service. its worse than DMV. they never respond to email or phone calls. placed an order a week ago and still not shipped yet. definitely will not buy from them again. these people must be high on some good weed. how does someone run a company like this? just garbage

I highly recommend NuLeaf Naturals. I have found the CBD oil has eliminated aches and pains in my back. I used to have problems with my knee cap "popping out" causing extreme pain until I can get it back in place. Since I have been taking the CBD 1450mg I have not had any issues with my knee. In addition to the aches and pains and my knee, the CBD calms me down so I am not so anxious or hyper-tensive. While the CBD is a little expensive it is worth every Penney with the benefits I receive and the lab tested quality of the product. I highly recommend this product in whatever dosage is right for you. Start low dose and taper up from there if it is not achieving the results you want. Thank you NULeaf for the excellent product.

The product is good but it's not worth using the truly terrible website to order it. I order products from many sites and this has to be one of the most frustrating, impossible ones I've ever encountered. I've tried multiple devices and browsers, and it still is extremely difficult to complete an order, change payment methods, or create or modify a recurring order. I tried customer service but they just kept saying "use the website to do X" and the website doesn't do X! I recommend you find a different company to order from.

I'm having the same problems as the other recent bad reviews. I loved this company! Not any more. No customer service, no consistency in ordering, missed items, all of it. I hate to say it but the negative reviews are spot on. Avoid.

Have used their CBD oil for several years, with great results. However Now I cannot reorder online and NO ONE in their Customer Service department will return my emails asking for help. Great product IF you can get it. NO customer service.

I have no issues with the quality of their products. However, they do not have any semblance of a customer service department. I recently purchased some gummies for sleep, and did not receive the order, but was charged for it. If you call their customer service they tell you to sent them an email...that never gets responded to. If you use their online Chatbot, it will turf you to the same customer service email.....that is never responded to. With as many reputable CBD companies out there, avoid Nuleaf at all costs and go with a company that will respond to you...and deliver what you have purchased. If I could leave lower than one star, I would.

Nuleaf Naturals used to be a good company with a great product and customer service. Unfortunately that's no longer the case. They are unable to complete their orders and deliver the products ordered. They will also refuse to cancel your order and refund your purchase even through they are unable to complete orders. This leaves you only with the option to dispute the charge with your credit card company. A few years ago I would have been writing a very different review. Anyways just be and don't take my word for it read other reviews from customers here on Yelp or on Trust Pilot. Seems like there are no more good reviews about Nuleaf.

Scam company! No phone number. You deal with an Indian chat who does not know that stock and kept me waiting many minutes between chats to check with "the department". Turns out they didn't have the product I ordered but never told me, even though I chatted several times and was told they were going make my (non-exisitent) product "on priority". Go elswhere!

I've been using their gummies for over a year, but for the past 4 months, they have been having trouble with inventory and communication so I would avoid this company. I am trying to get my money back right now. They are not responding so I will call my credit card to cancel the charge since the order i placed almost 3 weeks ago is in limbo. Not shipped yet, and conflicting answers as to why. I found a local company, close to my home so I won't have to worry about ordering online from this company that is clearly having so major issues right now.

buyer beware! contracted septicemia blood poisoning from their products! i am a registered nurse practitioner and i had tried products from this company several years ago, however, their company has recently changed the end of 2024 thus the extreme reduction in priceing. this company has gone under! do not buy from this company! you've been warned! if you want to take the chance of getting blood poisoning or giving your precious dog blood poisoning or causing death. thats on you! nothing is worth the life of a human or having permanent nerve damage the rest of your life or killing your precious loved one! you've been warned!!!***** the fact that no one answers their (old) phone number shows they don't care about you or your life or your pets life or your family! if you buy from this company, start making funeral arrangments! this is not to scare you it is to inform you and prevent anymore victims! the fact that they have non-existent customer-support, absolutely no one answers the phone & you get hung up on every time, the chat feature is a joke, it's just bots, indian scammers who use fake names, proves they are not a legitimate company! when i reported that they poisoned me with contaminated products, they hung up on me everytime & ended every chat! that is how despicable they are! i tried to cancel and delete my account which they would not let me & they even changed their website afterwards so that their login would not work (i have screenshots as proof) they are under federal investigation! they are not bbb accredited, they are not regulated by the fda! poison control has it listed on their website that cbd is poisonous poison control website states that the drug enforcment agency or dea lists "cbd products as schdule 1, the most restrictive category of classified substances" this is stated on the poison control website! https://poisoncenters.org/cbd-alert if you suspect any adverse reactions to any cbd containing product or if it is suspected that a child may have had any type of contact with a cbd containing product, call the poison control center phone number immediately & get medical attention immediately! poison control center phone #: 1 800 222 1222 this company is being investigated by numerous government agencies such as the fda, and the ftc or federal trade commission! do not buy anything from this company! **buyer beware!!****

terrible customer service. received a product that was on pause. called customer service no human answers you leave a message or get hung up on. customer chat was usless. i told them i never authorized this order. i wanted a credit to my credit card. they said they would only give me a credit if i returned at my expense and time their product. i said this is your mistake. they said it was not their policy. it was their fault i received it and i wanted them to make good on it. i have reviewed it on trustpilot and face book . let the buyer be ware maby they send product out against you instruction figuring you wont want to be bothered to return it.

Great company... When I push my order through it accidentally pushed 2 Instead of one. I opened both boxes but did not open the bottle of the second one noting that it was the same company I only ordered one. They kindly said they would refund my account I still need to look at my credit card charge to make sure this happened but the customer service was top-notch

Having NuLeaf Naturals in my daily routine has made a world of a difference. I had not realized it immediately but over the course of a couple of months, using the oil every day, the results have continued to present themselves. Among the main reasons for using CBD, I have also experienced greater mood stability, fewer cravings, and overall improved outlook on life. NuLeaf also utilizes eco-friendly packaging (recyclable bottle and bubble wrap) and is working towards creating a smaller footprint in their office as well. The expert team truly cares about their customers' success and is more than willing to assist in finding a regimen that works. Thank you NuLeaf!

I'd LOVE to know what kind of "CBD" product the 1-star review below me had from Vermont LOL. I'm willing to bet her "CBD oil" was probably filled to the brim with cheap MCT coconut oil like the vast majority of brands use... Being an avid CBD user, I KNOW the good from the bad. Nuleaf is 100% hemp only, NOT 95% coconut/olive/sunflower like so many others. I also love that they use CO2 extraction and not something cheap and gross like ethanol... Even their UV glass bottles are on point! Not some amber/blue-blocker glass like everyone else... And the fact that they refuse to add sugar-laced flavoring agents and other crap speaks volumes to their integrity and commitment to providing a FIRE product. GTFO with that noise LOL Nuleaf is the best, hands down

I placed an order and USPS said it was delivered and I never received it. I called in the next morning and explained that I checked with neighbors and I verified they had the right address. The person I spoke to acted like it was an inconvenience for her to help me and on top of that I have to wait 2-3 days for it to get shipped out so I won't receive it for another week. Just the customer service I received, I will not be ordering from here again.

Great quality CBD products. You get what you pay for and I chose to buy this pure quality CBD after recommendation from The Glowing Fridge. They use pure CBD and no fillers. It is very easy to take. I am noticing subtle changes in my anxiety levels. Nothing major yet but I know CBD produces more subtle changes over time.

NuLeaf's USDA certified organic CBD is the best I've tried. I have C-PTSD and suffer from difficulty falling asleep and nightmares. I also have chronic pain. Doctors tried for over 8 years to provide me with relief. The meds usually had side effects that were worse than what they were meant to treat. While marijuana is the only thing to lessen the nightmares (for me at least), I can't travel with it. NuLeaf's CBD is the first CBD I've used where I can feel the relaxation kick in and I'm able to fall asleep, and it's non-addictive. It's my go-to for out of town use!

Made me hyper instead of relaxed and/or sleepy. Tastes like an ash tray. Return policy does not exist, they don't care if it doesn't work or not. I do not recommend.

Purchased CBD oil from this company. The oil was inferior to the oil I had been taking from a company in Vermont. When I reached out to this company to express my disappointment with their product they sent a six paragraph explanation why I was wrong. I know how I was affected by my previous oil and theirs didn't compare. I was shocked by their response, it was basically telling me I didn't know what I was talking about and they were the professionals. I WOULD NOT RECOMMEND THIS COMPANY TO ANYONE. NO CUSTOMER SATISFACTION GUARANTEED HERE

New user to CBD oil and NuLeaf actually is my second company to purchase the oil from . Customer service was very receptive to my needs during my ordering and the shipment arrived within a feww days with free shipping. I have only sarted the oil today from them but so far the impression of the service and the product seems great so 5 stars

The company refused to publish my review because it was not a good one. We purchased over 700 of oil based on their reviews. I do wonder how many less favorable reviews they did not publish. They also would not answer emails but just sent a form letter. I can't rate the product itself because I haven't tried others. The effect is extremely subtle. Customer service was very rude after I had made the purchase and asked to see other reviews by categories or ratings. I WOULD NOT RECOMMEND THIS COMPANY TO ANYONE.

I purchased a bottle of CBD oil from NuLeaf and found it to be absolutely without value.

Just received product for the second time and it wasn't as good as the first one that even though it was a higher power in milligrams less potent I may or may not order from them again I'm Not sure at this time.

I've tried several CBD products and NuLeaf is hands down the best. It's well worth the expense. It ships SO FAST. I had a small problem with my first order (mistake on my part, not theirs!). They answered right away (no wait time) and even extended a coupon code; again, it was my mistake, not theirs! Really love this product and their customer support.

NuLeaf 240mg is the best cbd oil I've tried! Just a few drops a day really helps take the edge off everyday stress and anxiety. I experience stress due to my job and anxious nature, so I rely on the NuLeaf cbd oil to help get me through the workday and sleep better at night. I used to drink wine after work to help, but now there's no need! Cbd is obviously better for your waistline than alcohol! I highly recommend to anyone who has moderate general stress/anxiety. It's safe, all natural and doesn't taste too bad! I put about 4 drops under my tongue twice a day. Let the oil sit for approx 1 minute before swallowing. I also tend to take it when I'm not going to eat food for a few hours. So first thing in the morning and then again right before bed.

With CBD oil from NuLeaf Naturals, I'm finally getting a good night's sleep. Over the past couple of years, I had tried all sorts of herbal remedies and over-the-counter preparations for insomnia, but nothing worked. When I started taking the full-spectrum CBD oil from NuLeaf Naturals, I noticed a difference right away. I was able to fall asleep quickly and sleep through the night. It's changed my life! Thank you so much!