Numa Salzburg Mozart

Based on our experience, not worth the money. The room itself is decent, and the breakfast deliveries worked well. HOWEVER…||During our stay (so long after we had booked) we were emailed to be informed that some maintenance would be carried out on the windows. This then woke us up at 0600, when men outside were drilling noisily at the windows and peering in at our small children. Apparently there’s nothing NUMA can do about this…||Additionally the room lacks some of the promised facilities (hairdryer, drying rack) and the ‘kitchen area’ has no sink! Curtains damaged even though this is sold as a new location. Cleaning was booked (and paid for) as an extra but was not performed (apology from NUMA now accepted but…?). ||Being non-staffed as an enterprise might cut their overheads but when something isn’t good, there is no one on site to speak with. ||We paid more for this than we would have done for a ‘standard hotel’. We won’t use NUMA again.

An amazing stay. A real gem of a hotel brand and a new favourite. So refreshing when everything just works and is great. Spotlessly clean, comfy bed, PIN code works really well! Hotel text to say room would be ready at 11am. This was 4 hours early which I thought was great and not expected. Handy lockers to leave luggage if needed. I also messaged in app to ask for 2 extra pillows which were duly delivered for us. Great, prompt service. Nice big walk in shower, nice grind coffee machine…from now on it will be the first hotel company I look for when travelling. Great stay!

This is an apartment style hotel, so there’s no reception/front desk. If you need any information or answers to questions, it’s right there in their app. I appreciate that there’s a PIN code required to enter the building and into the rooms. Personally, I don’t like dealing with key cards. I booked two rooms and both were so elegant. From the furnishings to the lighting, everything was perfect. Whoever is the designer has wonderful taste. In contrast, the breakfast buffet was sparse. The only warm item offered was coffee. Ironically, it’s served in their restaurant on site, but it seemed like there were no cooks. Not a huge deal, though. It was still a great stay!

Beautiful clean quiet suite.|Toilet has no sink so poor for hygiene purposes.|No information in the room about room maintenance or general area. Having to message Booking . com several times. Total waste of time. Had to find out were everything kept ourselves. Bathroom full of wet smelly towels, no room service. Had to buy own toilet rolls again no room service. Bins overflowing on the floor. There is a young cleaner in the building on her phone obs busy.|Dont get breakfast looks nothing on the website. Expensive rubbish and the woman who grunts Room number at you is awful.

Charming hotel good location just 10 min walk to city center. However, very disappointing that there is no reception desk, no service. We paid for a breakfast service 18euros per person, very poor/mediocre buffet and below expecations. No fresh fruits, no croissants remaining, price overly exagerated for what you receive in return. We booked 2 nights, there is no cleaning service unless you book 8 nights. This information was not provided on booking. Furthermore, we were parked just outside on a quiet side street and got a parking ticket. It would be convenient to have someone to talk to at reception desk for advice. Hotel not recommended, very disappointing.

Spacious room with comfortable bed. It is 10-15m walk from the city center. We had cooler days so we did not an AC which was missing from the room. There was only a fan for the warmer day...

Overall great place for the value. Rooms were well furnished new. Minor issue re toulet design as there is no ledge at the showroom toilet get a bit wet. But totherwise fixtures are all very nice.. appreciated the nice heated flooring

So nice and comfy. Evwrything was just perfect. Clean, quiet and well-equipped.|Even airxonditioner andfloor warming in the bathroom.|Good commicationz. This place was just a short walk from city center. Evwn the view was splendid.|Highly recommended!