Number 9 Hotel

*** FYI - Hotel pics look nothing like it in real life *** Myself and my partner arrived to find the staff asleep at 10am. After we woke them, we said our name and they gave us a key, no questions or additional details needed. No directions or support were given. Once arriving in room (level 4) we found many mosquitos, only one working curtain and a dripping toilet pipe. Overall topping it off with the bed sheet being soaking wet, smelly with a brown stain. We booked a deluxe room with city view and definitely wasn't (see picture attached) After barely a few moments, we booked another hotel for a few dollars more but much better quality (worth it!). Which was fortunate as they did not offer us a new room. They just tell us to try and get a refund from the booking site 👎👎👎

Bed was comfortable and bed bug free. (Contrary to other reviews) The room was a bit dirty with cobwebs and dust but it's a budget hotel. The shower in the room was hot and fairly powerful! The A/C did nit work very well at all.

The building looks abandoned, during check in they didn't asked for my passport. The room itself it smelled moldy, no towels and toiletpaper was present, bed was broken and lots of spiderwebs in the room. Also there was no wifi and TV signal. I checked out immediately and canceled the booking and went to another hotel. Avoid this place if you can.

The staff was very nice. Beds and bedding were very comfortable. The rooms were large with big Windows. It was very clean with nice bathrooms with hot water. My room had air conditioning and a nice big screen flat TV. All in all it was wonderful stay what's nice food as well. There was a free breakfast which was small but very good.

We stayed at the hotel, lovely small pool, the staff are really nice and the cocktails are genuinely amazing. I have not found anywhere that does cocktails as nice as this so far (we have been trying Asia for over a month). And only 2.50$ between 4-8pm. Take card over 15 too. Even better. Highly recommend!

My children's room smelt of smoke. You can't open windows to bring fresh air in. They forgot our towels, but staff fantastic. Some of lights didn't work so room was dark. No kettle in room as on website, swimming pool is a bath tub! Breakfast very good.

This was the least fun I have had in a hotel in some time. Admittedly I booked their cheapest room. The room had a small window behind a large curtain. The view was grim. The room was musty and depressing. One pillow had blood stains. The duvet and second pillow had older stains. While the room had no chair or table, obnoxious music is played all day for the staff to enjoy in the lounge/restaurant/bar. The pool is not big enough to swim in and is situated on the smoking deck. The breakfast was less good than is expected in Cambodian hotels, and was not not served with the usual pride and enthusiasm, but rather a sense of "Here's your bloody free meal, you freeloader!" Rock hard butter flavoured margarine ruined it. I was angry with myself for staying there, because there are so many other hotels in the area. I got a decent night's sleep. While the security lockers at reception do not inspire confidence, the system works. The hotel did allow me to check in early, although the manager didn't seem to understand how someone could not sit and relax for some time, while that awful music was playing. Various genres of music were played during the day, all too loud and none of them good. I could hardly wait to leave, but with only one power point working in the room, I needed extra time to charge a device. The was barely leg room for a tall person to sit on the toilet, so sideways seemed a better option, but this was not easy as the seat was loose. The tuk-tuk drivers waiting outside for business can be intimidating. (Waiting outside the hotel, not the bathroom.)

Location is quite nice as it is walking distance from the Royal Palace and the riverside. There are lots of good, affordable places to eat at. My room was clean; the hotel generally is neat and tidy. I was assigned at the 5th floor though and they have no elevators. You can hear the staff talking in the hallway and the neighbors going in and out of the house/hotel. Very basic.