Phil M.
Google
The location is very convenient, being about a 20 min walk from the train station, 5 min from the main shops and 10 min from the castle.
The staff are very friendly, welcoming and helpful. We had breakfast at the on-site cafe and it was good value, tasty and the staff were very helpful with accomodating my wife's gluten intolerance.
Our room was very spacious, comfortable and had a really nice, traditional atmosphere. The futons were very cosy and the additional facilities in the room - a lockbox and refridgerator - were very useful. The private bathroom for the room was downstairs and very nicely kitted out, with a good shower and Japanese toilet. The coin laundry machine was very affordable and convenient. We liked the shared lounge space downstairs, with the free water and hot drinks. There were some paid drinks available too, such as beer.
While this ryokan does not have some features provided by other more premium establishments, like a hot spring and dinner service, it was exceptionally good value and exceeded our expectations. We would definitely book again.