Tamara Sara R.
Google
Gorgeous location, right on the beach, beautiful view of the ocean, great pool. Dinners were tasty too (minus the driest chicken in my burger) breakfast could be better, it gets kinda boring to just spread one thing on the toast every day. It is also kinda hard to get the food since everything is covered with plastic foil and thusfore very wasteful, it would be better to just have everything on plates and have some lids to cover the food. Bungalows aren't really bad for the money, but definitely need proper doors, there is no mosquito net on the doors, so prepare for mosquitos. The lack of privacy is another problem, because you hear everything since there aren't proper windows (just mosquito nets) or doors (just shutters) talking, mixer mixing smoothies, birds in the morning, cleaning in the morning, even the fan is loud. Mattress is very hard. They want to spray your rooms in the evening against mosquitos (could be a plus for someone), but probably get them more in the bungalow with opening the door and not closing them and with lights on, so we skipped this routine, as also the knocking on the door at 9 PM when you're in bed is inappropriate. The biggest problem this accommodation has, is the staff. They are friendly, however very confused, don't speak English well, don't know their own local currency exchange rate, ... I can understand they work just slower than we are used to, but they are just very confused. 4 people behind the bar and you have to repeat your order 4 times and they write it down and still check it for the fifth time with you when you sit down ... The thing that really left a bad taste in our mouth was our check out, when we were told that we haven't paid for all the drinks during our stay, which is not true. We had two mango smoothies, which my boyfriend paid and one of the staff members came back with no change and my boyfriend said the rest is for her. Then the next day I was asked to sign a bill and I thought they obviously write everything down so they keep track and I signed it, (oh, I was wrong!) we also drank some other drinks that day for which I also paid right there and then and also was asked to sign a bill, then the billing system stopped all of the sudden. I don't know if there was a misunderstanding on their part due to bad English skills or they were trying to scam us, but it certainly ruined everything in the end, as we were nothing but nice, we always paid everything upfront, and even always left the tip even though the service was certainly lacking. In the end, at check out, we were made to feel like we were some kind of criminals in the reception room.
Also no one even tells you what is included for dinner, so we thought just main course, but apparently there is a starter and dessert also. Also worth to mention, beware of the beach boys, they are friendly, however they prey on you, as soon as you go to the beach and out of the water they will try to sell you anything and everything, they are very persistent and this could get annoying when you just want to relax on your holiday! Overall, the beach is gorgeous, the property could use an upgrade and the staff definitely needs proper training i.e. learning better English and at least learning their own local currency exchange rate!