Nusa Dua Beach Hotel & Spa, Bali

Stayed here in June 2025 for my brothers wedding and had an amazing time. We were greeted with a warm welcome and escorted to our room. Room was spacious and clean, however the shower would fill up too quickly and flood which got annoying. The bed was also quite squeaky at subtle movements, besides that all was fine. The resort has everything you need and the private beach is perfect. The breakfast was the best breakfast I have ever had in a hotel, honestly amazing! The wedding was perfect and the staff all did an amazing job at making sure that the wedding and our stay was great. My brother got upgraded to a suite which really elevated the stay for all us guests. Thank you for a wonderful stay :)

A great location on the beach with a great Balinese welcome. Rooms are quite classic, marble tiles and lots of carved wood. Garden and pool view rooms on the ground floor are maybe a little less private if you want to get away from everyone. The resort itself is huge, the pool is enormous and there are bars and restaurants at intervals all the way round, food and drinks ranging from Mexican, Indian and classic Balinese dishes. Easy access to the beach walk from which there are another massive amount of drinking and eating options outside the hotel itself. The breakfast buffet is not to miss and has a much, much greater selection than the Palace Cloud, although the club is great for evening cocktails. A good mix of ages throughout and for its size the whole place remains quite quiet. Definitely worth a look.

Spent an amazing relaxing week here. Service was impeccable and amenities were plenty with several pools and restaurants onsite to choose from. There is a gymnasium and tennis court included also. Although I didn’t use the spa this time, I have used it during a previous stay and the staff were very accommodating and I was satisfied with my treatment. Love the option of room cleaning service (or not), and room cleaning was available for most of the day upon request. Breakfast buffet was very impressive with many international cuisine choices. The restaurants on site produced very tasty dishes (not cheap/resort prices). Although we didn’t choose the all inclusive option (with both breakfast and dinner included in the price), we paid for dinner at the all inclusive restaurant and I had the best pasta meal I’ve had in a long time! Included in the price is a buffet salad bar and dessert. Don’t overlook this dining option if you get a chance - totally worth it!

My wife and I thoroughly enjoyed our stay here and were sad to leave so soon. Food from the on site restaurants were delicious. Great location. Well maintained and beautiful landscaping. Very kind and helpful staff. The resort offered alot of activities for all ages. Definitely recommend.

Stayed here for 3 days prior to a cruise. My experience was stellar as I was impressed at the resort condition and the level of service provided by the staff. They go above and beyond to ensure your stay is pleasant and accommodating. Buffet Breakfast is excellent plus a good choice of restaurants for your dining options. Great bars and lounges on the beach for your entertainment. Being an avid traveller I can certainly recommend this resort.

Beautiful Balinese themed hotel, in a perfect location on the beach. Rooms were lovely, well equipped but a little dark. Service was generally OK, but waiter service in restaurants and bars was slow. Waited 25 mins for a drink in an empty bar, as the bar man just forgot our order! Restaurant staff were lovely and friendly but not enough of them for the size of the main buffet restaurant, so service was slow. Other restaurants were fine. Food is excellent and varied. Overall a lovely holiday and would recommend it.

As of 2026 I'm an Accor/Marriott Platinum, IHG/Hilton Diamond, GHA Titanium, and Radisson VIP member. I receive at least some formal 'VIP treatment' at almost every hotel I go to. I have been to Indonesia many times and each time I have stayed here for at least 2 months. But to be honest, with the exception of a very small number of hotels/resorts, Indonesia's hotels/resorts are like machines with a missing screw somewhere. For example the Westin right next door has so many flaws that I couldn't list them all, and The Laguna is ridiculously overpriced for its rooms and amenities. At the Sofitel, I had to summon the front office manager to complain, and I don't understand why Hilton Bali is 'Hilton'. This resort is part of Accor's 'Handwritten Collection' brand and I had been disappointed by numerous Handwritten Collection hotels so I had very low expectations for this resort. At one Handwritten Collection hotel in Indonesia I personally witnessed a burst pipe in a bathroom flooded with water. Now let's talk about this resort. I've never seen such friendly staff. Even compared to Korea or Japan - which are known for their exceptional hospitality - the staff here are on par with them. Thanks to my Accor membership, I received a room upgrade and enjoyed afternoon tea and evening cocktails at the Palace Club located within the resort. While the food options in the Palace Club are smaller than at the Club Millésime in Sofitel next door, each dish was truly delicious. I especially liked the scones which I consider the best I've ever had. Even the cheapest rooms are larger than those at other resorts and my room is comparable in size to suites at other hotels and resorts. While this resort is older, I can tell from the moment I step inside that it's well-maintained. The cleanliness is top-notch. Another plus: the garden is vast and well-maintained. There's even a space where hotel guests can feed the fish. Sitting at the outdoor tables in the Palace Club, sipping tea and gazing out at the gardens brings me peace. The best part about this resort is how quiet it is. While other resorts in Nusa Dua are as noisy as a market, here, you don't have to worry about noise day or night. One downside to this resort is that their upgrade policy is only one level higher. While Sofitel Nusa Dua and Pullman Legian offer generous room upgrades to Accor Platinum/Diamond members when there are plenty of rooms available, this resort only offers one level upgrade. Unlike other Accor properties, this resort doesn't offer welcome food or letters for elite members. However considering the cookies provided in the rooms this doesn't seem to be a major drawback. More than anything else I absolutely love the room here. While my schedule and circumstances prevented me from staying in a suite this time I'll definitely stay in a suite at this resort again when I return to Bali. + Like the Sofitel next door, this resort also invites a select group of guests for cocktails and food every Thursday evening. I think only those who book a Palace Club room or higher are eligible. The Palace Club staff had already told me about the event but I didn't know the exact location, so I went to the reception desk and asked, and she replied, "Invitation only." I thought to myself, "Lol... This resort must have a lot of Accor Diamond and Limitless members." So I went to the Palace Club for a drink, and a friendly lady told me the location so i could go there. Sate was really good so i ate more than 10

We had a truly wonderful stay at Nusa Dua Beach Hotel & Spa – Handwritten Collection, and our experience was made especially memorable by the exceptional hospitality we received. A special and heartfelt mention goes to Ms Nona Novita and her team at the Palace Club. From the moment we arrived, they welcomed us with warmth, professionalism, and genuine care. Every interaction reflected attentiveness, kindness, and a sincere desire to ensure our comfort and enjoyment throughout our stay. The Palace Club team consistently went above and beyond — always friendly, approachable, and thoughtful in anticipating our needs. Their excellent service, calm demeanour, and personal touches made us feel truly valued as guests. Overall, our stay was marked by outstanding hospitality, a welcoming atmosphere, and a team that takes pride in delivering heartfelt service. We are deeply grateful for the wonderful memories created and will certainly cherish this experience. Thank you once again to Ms Nona Novita and the entire Palace Club team for making our stay so special. We look forward to returning in the future.