Joe L.
Yelp
My gf and I recently came to the O Bar Restarant to celebrate her birthday. She has lived in Sydney for twenty years and has never been to this revolving restarant.
We were excited, bt regrettably a bit disappointed, most notably with the service and our server.
The female server asked if we had ever been here before, to which we said no, bt she offered no exlanation of the menu, as we were a bitconfsed with the different corse options and if we were able to order a la carte.
After taking our orders, she was not seen again....not to check if our order came out correctly, to see if our dinner to our satisfaction, not even to fill our glasses of water.
The saving grace was the manager on duty, who i flagged down to ask for a water refill.....he then asked how our dinner was, even tho we were nearly done. I asked abot our server and if she had gone home, to which he said she was moved to another section. She did come back a few moments later....bt still was not very attentive to us, as we watched another female server take care of her table with great attention and conversation.
When we were done with dinner and table cleared, the same server left a tray of 4 empty water glasses on the ledge in front of our table, which we had to avoid hitting while going tothe restroom. she walked by them atleast 2/3 times and left them there. a food runner finally took them away when he noticed them.
lastly, no offer of desert, coffee, or after dinner drinks were offered...as we sat at an empty table for awhile til I asked for a desert menu ...
we ordered desert and an extra desert was broght bc it was my gfs birthday as we let her kno when we initially sat down, which was nice.
as a hospitality professional myself, I expected a higher level of service at this well known fairly fine dining establishment.
I have to address uniform standards also.... i do not believe any staff member should have their stomach/lower back exposed in a restarant sch as this.... sleeveless is perhaps ok, bt baring stomach as if we were on a beach is very distracting and not professional.
The food was fantastic. Compliments to the chef.....the manager on duty for being attentive, and the female hostess who was all smiles both entering and leaving the restarant.
we really wish to have enjoyed this fine restarant a bit more and leave a better review..... not sure if and when we will return.....