Marcela A.
Google
I came here for a quick bite before the Linkin Park concert after reading reviews that mentioned the friendly staff. We checked in and were seated within 15 minutes, and our waitress greeted us warmly. She even brought over some bacon popcorn to start, which was a nice touch.
I ordered the grilled chicken sandwich with coleslaw, while my boyfriend chose a burger. Unfortunately, my sandwich was disappointing—the chicken was overcooked and dry, the bread crumbly, and oddly, there was no mayo. Once I asked, the waitress quickly brought some on the side, which helped a bit. I still ate most of it since we had a long trip in and limited time before the show.
When Alisha (I think that’s how you spell it) asked how our meal was, I was honest but not complaining—just mentioned the chicken was overcooked. To my surprise, she brought over the manager, David, who apologized sincerely, removed the sandwich from the bill, and even offered to bring me something else. That level of customer care was completely unexpected and very much appreciated.
While the food wasn’t perfect, the staff more than made up for it with their friendliness and professionalism. Because of that, I’d absolutely give this place another try—just not the chicken sandwich next time, lol. The reviews about the great staff are definitely true, and I’ll be back.
The ambiance was great as was the service.