Ajmal N.
Yelp
This BY FAR THE WORST HOTEL I have ever stayed in.
It is worse than the worst Motel 6. Motel 6 is like the Waldorf Astoria compared to this place.
So we arrive. TV doesn't work, and there is no soap at all in the room. I call the front desk. The manager guy (Who is probably the owner, but he doesn't want you to know) brings soap and fixes the TV. No apologies at all from him. He leaves.
Next day is spent at Yosemite Valley. We arrive back after a long day of activities to find that our rooms have not been cleaned. The beds are unmade, and there are still used towels in the bathroom. I call the front desk. The same manager guy says he doesn't know why the room wasn't cleaned, and says he'll speak to the cleaning lady. Again, no apologies from him.
The next day, I take a shower. The hot water lasted for approximately 60 seconds, before turning almost as cold as the weather outside. I had to jump out of the shower naked. I just dried off, instead of going back into that ice water. I call the front desk. The manager guy says that the water turned cold because most of the guests are probably taking a shower at once, at that is putting a burden on the heating tank. DUDE, NOT MY PROBLEM. FIX IT.
Checkout was the same day. At checkout, I asked for a discount or a refund, due to the terrible amenities. The manager refused, stating that he is simply a manager, and the owner would not grant such a request. I mentioned all of the problems. He kept agreeing with me that there are problems with the hotel, and acted like he is powerless to fix them. I asked to speak with the owner, and he gave me the following email address on a card: Reservations@oakhurstlodge.com. He says to email that address to reach the owner.
HAHAHA. The guy thinks I'm an idiot. He gave me the address to the hotel's own reservations unit. If I send an e-mail there, the same manager guy will receive my complaint email, laugh out loud to himself, then delete my email.
As I left in disgust, there was a poor old man, who had to be at least 75, complaining that his room had NO HOT WATER AT ALL. Poor guy. I felt bad for him.
AVOID THIS PLACE LIKE THE PLAGUE. The rooms are worth $15 a night MAX, simply because the amenities (or lack thereof) are much worse than any Motel 6 ever. The only reason they can charge remotely as much as they do is because they are located near Yosemite.